Friendliest staff, fun vibe, perfectly shaped full trees! Worth every penny. We come to this lot…read moreevery year.

Been coming here as long as I can recall. Great service from wonderfully friendly people. Awesome…read moretrees. Open today on Thanksgiving!

I purchased five Outdoor Cedar Woods Wreaths from Balsam Hill, and three of them stopped working…read moreafter just one holiday season. For the price, I expected far better durability and support. Instead, Balsam Hill offered nothing but "troubleshooting," which felt insulting given the obvious product failure. Trying to resolve the issue was exhausting. I spoke with three separate online chat reps. Two simply stopped responding, and the third told me they couldn't help because the wreaths were past the 30-day warranty. My first phone call ended with a promise that "the back office" would review my case and get back to me, but no one ever followed up. When I finally spoke with a supervisor, they just repeated the 30-day warranty policy and refused to offer any meaningful assistance. For a company that advertises premium quality, both the product and the customer service were a letdown. I won't be purchasing from Balsam Hill again.

December 6, 2025 and after spend way to much time looking at artificial trees, it was time to…read moreexpand the search distance... The warehouse was relatively easy to locate, but look closely for the correct driveway. There is lots of parking, and enough room for full-size, long-bed, extended cab pickups too. There were so many trees to choose from...many types, styles, heights, and lighting styles/types too. We were glad to go in person to see all the choices (think of walking through their website). And that was just the new trees, not the returned and open-box items that have discounted prices (but no real warranty). There were also wreaths, garlands, ornaments, and lights too. All the staff was friendly, knowledgeable, and worked together as a team. There was no pressure! And just when we thought we'd all the displayed trees, more came out of the back and into the discount section. Sure enough a white tree with small LED lights with concealed white wiring was brought out from the back. It tuned out to a collaboration between Balsam Hill and Treetopia and is 1 of 1 produced. Apparently once the cost of production was calculated, it was determined not to be feasible to produce. Keep in mind it was in the discount section and was steeply discounted. Once it was plugged in, it illuminated in a light shade of blue (what a great contrast!). This tree did not have a rectangular box anywhere along the power cord, thus it was believed the lights did not change color or have other lighting modes. It also did not respond to several of the universal remotes. We bought it (no cash accepted) and it was taken away to be put in a large carry/storage bag. We went to the outside pick up door, loaded the large red bag into the back of the truck, and off we went... Once home, we opened the bag, located a remote, put the tree together, and what a surprise - the LEDs change color and there are many lighting modes too!

UOP Dental School plant maintenance is excellent. For example, Fiddle Leaf Ficus have no missing or…read moreeven discolored leaves, in stark contrast to my ficus at home with dead branches. I was so impressed, I asked staff to tell me who their plant maintenance is company is. The answer: The Wright Gardener

Hello Miranda, I wanted to let you know that we have been…read morereceiving excellent customer service by your tech Omunique. She is very knowledgeable and easy to work with. she has all our plants looking good and ready for a large customer facing event tomorrow.

Intriguing. Sign on the road and signs on the property, but we left feeling very confused! It looks…read morelike someone's home and a personal collection of plants, cacti and succulents. Really beautiful plants. No distinct area to know what is for sale and what isn't for sale. Saw no one. Only a dog that barked, sniffed us and then walked back in the house. I thought he would have alerted the owner that we were there, but no one came out. :( Saw LOTS of cute things and unique succulents that I would have purchased, but no one came out to greet us. Would be nice if there was a sign explaining what to do if you want to buy something. Maybe I should have called the number on this yelp listing? Hours of operation is confusing as well. It was a Sunday morning around 10am. Oh well. It was quite an adventure! Might try again next time we're in the area!! Like I said, intriguing!

He has an amazing selection. He's very helpful in aiding one choose the right plants. It's a…read morebeautiful place with very beautiful people!

my new go-to spot for fantastically-crafted bouquets! i ordered a small dried flower vase for…read morevalentines with a special request for a cherry blossom color palette and it turned out PERFECT i could not be more pleased. definitely coming back again!!

Contacted Fractal Flora via email for a bouquet for a tea ceremony a few weeks in advance. I used…read morephotos of her work from Instagram to reference what I liked and just specified a color. The bouquet turned out perfect! Payment and pickup was easy and there was plenty of street parking in the afternoon when I picked up.

Very knowledgeable shop. You're able to demo a bunch of different espresso machines and make as…read moremuch coffee as you want. We ended up purchasing a Lelit Mara X and have been happy with it.

I bought my Lelit Elizabeth from Sam around 4 years ago - so this is kind of a late review. But I…read morethought I'd go ahead an leave a review after my monthly backflush reminder email. Sam was very responsive over questions and great to talk to when I was purchasing the machine, At the time, he was the only person who even stocked Lelit locally. Over the years I had a few small issues that I was able to resolve purely over email as well.

We recently had our kitchen remodeled, and the entire experience exceeded expectations. From the…read moreinitial consultation to the final touches, everything was handled professionally and efficiently. Ryan really stood out he guided us through the permit process and made sure all the plans were clear and approved without delays, which took a lot of stress off our shoulders. The quality of the work is excellent. The layout feels more functional, the finishes look great, and the attention to detail really shows. Communication was consistent throughout, and any questions we had were addressed quickly.

There were so many things that had to be redone by a different contractor. I would recommend…read moreavoiding them at all costs. One thing is, I don't have hot water in my kitchen sink, and I've tried to contact them for weeks now. Another is they cut ugly holes into my custom cabinetry, my cabinets aren't aligned, they had the end of the cabinets facing the wrong way, so now it has screw holes in them, and texturing on my wall had to be redone. If this is only what I can see on the surface. I wonder what was done underneath that I can't see. I will add photos as soon as I can .