This company is CLOSED. I tried to get a quote for home insurance. I've called and emailed several…read moretimes. No one answers the phone. No service. Can't speak to anyone.

With our mortgage contingent on securing homeowners insurance for our new house, I was referred to…read moreMike Cheng by a family member. Mike responded to my first email and ghosted me after with no response after several follow-up emails. Mike, if you're not interested in my business, just say so. You're holding people up who think you're working on a solution for them when you're really not. Poor business practice and nonexistent customer service.

Jacky Yip was fantastic to work with! He helped me set up my Home, Auto, and Umbrella insurance all…read moreat once, and the total cost was actually even lower than my AAA Auto Insurance alone--with comparable coverage! Jacky was incredibly patient and flexible with my busy work schedule, and made the whole process easy and stress-free. Highly recommend Jacky to anyone looking for an insurance agent!

I came to Sunnyvale to get my renters policy and Valentina help me she is really helpful and…read moreprofessional I really recommend her

I had a great experience working with Jaime on my umbrella insurance. Jaime took the time to answer…read moremy questions (20+ question through 5-6 email conversations) clearly and helped me get the coverage set up correctly. I really appreciated Jaime's help and would definitely recommend her.

We have been trying to reach someone for months about our policies. No one answers. I was able to…read morefinally reach someone last week who provided our new agents name and email and my husband called and alo sent an email. No response! I am leaving a yelp review in hopes this will cause someone to reach out or provide a number that someone will answer. I see the owners message but there is no way to reach him by selecting his profile. Marc if you see that please contact me.

It is without hesitation that I highly recommend Catherine Chen & Jessica Lopez-Garcia for their…read moreoutstanding insurance services. After 6.5 years of remaining a faithful customer, I have thoroughly enjoyed their excellent services, and I completely trust them. I have been treated fairly and honestly when consulting with them regarding any needs or questions that I may have. I am always informed of whenever I am eligible for any discounts; especially when considering my 6 policies where I am getting the most value for my money. I also find the parking that is adjacent to the office to be so convenient, please see photos. I am completely satisfied with their professionalism and insurance products, and I look forward to renewing all of my 6 policies every year!

Jessica was incredibly helpful, professional, and responsive throughout the entire process. She…read morewent above and beyond to assist me with my insurance needs, and made everything smooth and stress-free. I highly recommend working with her!

Wenwei has been incredibly helpful with the process to get insurance! Initially, I reached out…read morebecause I had an inquiry about my submission. She went above and beyond in helping me despite not initially being assigned to me. Wenwei was very fast at responding, communicative, detailed, and very kind. This was my first time ever getting car insurance and I am so thankful to have had her guide me, I had no clue where to start lol. She made it stress-free for me, and I cannot thank her enough. I truly recommend Wenwei!!

I was involved in a hit and run and was extremely upset with the situation considering the car was…read morenew. I was helped by one of the agents, Thuan Tran, who calmly helped me with the issue and made sure I was taken care of. He explained the process that needed to be done and answered all the questions I had. Throughout the process of fixing my car and dealing with the estimator, Thuan would call in to check in to see how I was doing and see if I needed help with anything. I thought that was really nice of him. If you guys want a professional and caring agent who makes all these stressful situations become stress free, I recommend to go with him.

Outstanding service! The team at Los Gatos State Farm is extraordinarily professional, helpful,…read moreattentive and always available. Every time I reach out by phone or email, I get a prompt response back the very same day. I have multiple policies and vehicles insured through them, and they handle everything seamlessly in one shot. They always take the time to patiently explain policy options and key differences so I clearly understand my coverage, and they are incredibly accommodating with all of my frequent policy changes and adjustments. Highly recommend them to anyone looking for an agency that truly puts clients first!

I recently met with Laurie, who will be our new State Farm agent. Our former agent retired after…read moremany years, and both my parents and I had been with him for a long time. His staff was wonderful, so I was naturally a bit concerned when State Farm informed us that we would be transitioning to a new agent. Christy reached out and invited me to meet in person to review our policies and discuss any questions or concerns we might have. During my visit, I met with members of Laurie's team, Maria and Kim. They immediately made me feel welcome and were both friendly and personable. Maria carefully reviewed my policies and suggested a few changes that could be beneficial. There was absolutely no pressure to make any adjustments, which I appreciated. She also let me know that my auto insurance rates would be decreasing, which was great news. After our meeting, she promptly followed up by email to answer questions I had about jewelry coverage and provided links to companies that specialize in insuring jewelry. Overall, I am very happy with my new agent and the entire team. The professionalism, responsiveness, and personal attention I received made the transition seamless. I look forward to working with Laurie and her team for many years to come

called to get a homeowners insurance quote. rep wanted to get my DOB for a ho6 policy. when i stood…read morefirm and asked why, rep HANGS UP ON ME! wtf. good riddance

I couldn't find Chris's EMAIL address...but I wanted to wish him the happiest of birthdays! 51…read moreyears...Where does the time go!..Green eyed Lilly

Once again, the absolute best insurance agent. Driving home…read morelast night on Hwy 101 a rock hit and cracked my windshield (have had my car only 8 months). Ugh! Called first thing this morning and Bridget handled my request immediately. Set up claim and put me in touch with repair company within 30 minutes. The customer service and personal care they provide is amazing. Will continue to refer more friends to Aaron Sessions and StateFarm.

Such a Amazing staff ,, Friendly ,,helpful in every…read more Thing you need for your insurance.

knowing Mr. Robert Ju for years always admire he's wonderful working skills, today i made a call to…read moreask few questions, Mr. Ju answered my calls, not only he's so professional he's also super friendly too he answered all my questions very detailed, i 100% recommended anyone who's looking for a good insurance agency to contact Mr Ju's office.

If there is an option to give 0 star, I would have give them no star at all. The agent who didn't…read morewant to give me his name was very rude. He told me they can help me get Obama care, but late he said they stopped doing Obama care and hanged up on me without any explanation. He has no respect to his customers.

had my homeowners insurance through farmers already address my auto and saved money! Alicia was so…read moregreat!

Kiana who helped me through the process was awesome. She kept in contact and was prompt. She…read moreamended the quote and was able to get it through in a timely manner.