Superior Floors to the rescue!!…read more Before moving into our new house, we had the tile replaced with vinyl plank (LVP) by another company, who really screwed up one of the rooms. There was a giant soft spot since they started removing the tile but then stopped and just laid the vinyl planks over the tile, including the big hole they left. We went round and round with the first company to try getting them to fix it, until they just stopped showing up or returning phone calls. I found Superior Floors on Yelp and called them to see if they would be willing to fix someone else's mistake. Ryan came out to evaluate the situation and came up with a plan. A couple of weeks later, the installers came out, removed the poorly laid vinyl planks, removed the tile that was supposed to have been removed by the previous company, and reinstalled the planks. The floor is now solid and looks great! I appreciate their willingness to come out for a smaller job and fix someone else's mistake. They'll be my go-to for the future!

From start to finish our experience with Superior was exactly that. When we went to pick out tile…read morewe didn't feel pressured to go one way or another. Everyone we dealt with throughout the entire process was professional and made us feel like we were their main priority. Installation was great and communication was stellar throughout the entire process. You can go to a big box store if you want, but Superior has my business. Would absolutely recommend them to anyone!!!

Terrific price, on time performance and Anna runs a quality flooring company with a great follow-Up…read morecustomer service support.

They are incredibly nice, did excellent work, and gave me a great deal. I had a coupon in an ad,…read more or they had a sale. It was a two day project. I had to empty my garage. He used a grinder on the floor, I think that's what it's called... I paid extra for a vapor seal to keep out moisture, totally worked, then I got a coat of epoxy. I think it lasts 5 years or so before I can think about another coat. 1 coat worked well for me, but I'm interested in 2 coats in the future & maybe some decorative fancy flecks of color. Right now mine is gray to match the water heater perfectly. The glossiness is incredible. After I cut the grass I'm HOT, but I can lay on the floor, no one is watching, and it's so nice and cool. Cools me. That brilliant floor makes me want to use the garage more! I even moved a small tv out there. It's much easier to sweep the floor, & makes the space so much nicer. I highly recommend them.

We recently hired Mike and his installers to do a small repair job. His installers were awesome…read more They were totally kind and professional. The job was done right and we are extremely pleased.

We remodeled our kitchen and did the bedroom flooring. Everything came out amazing. I must say they…read moreworked with us from designing the look we wanted to creating the end product. Mike, Zach and Katlyn are amazing and truly make you feel comfortable when making a big investment.

I called for flooring estimates- one to sand and refinish current flooring that was water damaged…read moreand put new engineered hardwood in the living room (now carpeted) to match. The second was to remove the hardwood and put LVP in the entire space. R.B. came to my home on October 4 and measured etc. and said I would receive the estimates within a few days. After one week I still had not received the estimates so I called him. He told me he was sorry, they were short on help and he would have them to me the next day. It is now Nov. 3 and I have still not received the quotes. Needless to say, I would not do business with AB Floors & Restoration as they are proven to be unreliable.

Thanks to AB Floors & Restoration, what started as a nightmare couldn't have ended better or…read morequicker. I had the misfortune to notice buckling wood along the end of our kitchen island. Within 48 hrs, it was determined that the drain hose from our dishwasher (which is housed in the middle of a long island) had been leaking. We have wood floors throughout our home, and the water had traveled several feet under the island, causing extensive damage before it made itself evident. I called hardwood floor specialists, general contractors, and AB Floors & Restoration. NOBODY was as equipped to resolve EVERY aspect of this problem as was AB Floors & Restoration. Not only do they have the technical expertise to dry out the wood, remove water, restore floors and cabinets (among other things), but they also have the business acumen to ensure that the process is seamless. They even handle communication with the insurance company. Ronald, one of the owners, explained his expertise in this area and requested to speak with the insurance adjuster directly. He handled the initial visit with the adjuster at our home, and everything Ronald recommended was approved immediately. There were no surprises in the form of additional fees as the job got going. AB is a family business. The owners are present and very responsive. It is obvious that any subs needed are carefully selected excellent craftsmen. I cannot imagine the amount of stress we would have endured had we done this any other way. Without AB Floors, we would have had to hire several different kinds of specialists (i.e. flooring, plumbing, cabinetry, painting, etc.), leaving ourselves in charge and holding the bag whenever something went wrong or when the various specialists bumped into one another. I'm quite certain there also would have been surprises along the way, adding to the cost and the timing. If you are unfortunate enough to have a water problem, particularly one affecting wood floors, you would be very fortunate to have AB Floors & Restorations resolve it for you.

They say what they are going to do and they do it. They are…read moreresponsive to my calls and their efficiency made my Carpet project worry-free. Kenny Rocks!

Must say they certainly stand behind what they do. Freddy is fab if a problem he will come ASAP. if…read moreanyone wants to see my floors??When I moved in it was literally like a roller coaster in just 4/5 days he made it happen said we'd be happy shhhh I can't Bragg enough!!!

Quote for whole house 3 story condo. In fact, I got 3 quotes. The person in the office was very,…read morevery hard to deal with. No detail on quote. Wouldn't give out measurements! I told her i already had the measurements from home depot and was just verifying their measurements. Called back again, thinking, that the person I got just wasn't understanding my questions. She was as hard to deal with as anyone in my 20 year construction/flipping career. My tenants had the same issue. Oh well.

We have been in the area for a few years, but we relocated from Pennsylvania. Our Carpet One in…read morePennsylvania was the place to go, we did our whole house with them. Sticking with the brand name, we attempted that here. BIG MISTAKE. We happened to catch a commercial of Mark's Floors and noticed it was a local store! We went in and spoke with Margaret who was soo much more personable and helpful than the other employee at Carpet One. Not only was she helpful but she listened to our wants and took us over to the carpet that we requested. We found one we liked almost instantly! One thing we noticed that we were unfamiliar with in comparison to stores like Lowe's, Home Depot, and Carpet One, is the cost on the back of the carpet was the one and only number. We LOVED this! It included the labor and padding all in one! There was no multiple levels of padding! It was hey, we got good padding and it's included in the all in one price!! The entire process was smooth and the carpet was about $4,500 less than our quote from several other places! We expected to wait for a while for the carpet to be installed, due to it being a smaller business, and we needed roughly 3,000sqft of carpet! We were amazed at the two week turnaround including the measurement day, then the carpet delivery, and even the installation! Two amazing gentleman got here at 8:30am on May 1st 2023, and were moving furniture, pulling up the old carpet and padding, bringing up the new carpet and padding. The work ethic and speed at which they were doing quality work is hardly ever seen! We were stunned and impressed! As they were getting to the downstairs they only had 3 rooms left and it was nearing 6:30pm. They were willing to stay and finish, but we requested that they go home and rest! We cannot say enough about the look, the color, and the durability thus far of this carpet!! From the start with Margaret's hospitality, to the cost structure, the turn around time, and finally the work ethic of the installers, we can not give enough praise to this company! In the future we plan on replacing our tile and will absolutely being coming back here!! Impressed is an understatement!

We were so impressed by Frank Hollinger Family Flooring! We got quotes from three different…read moreinstallers for a whole house porcelain tile job (we bought the tile in advance from Floor & Decor), and Frank Hollinger's was the most reasonable price and the most straightforward. I'm so grateful we went with them because they did an incredible job. Michael's crew was even better than we were hoping for. They showed up on time, were very detailed in their work, made sure the leveling and spacing was perfect, and were in constant contact with us, making sure any concerns or questions were immediately addressed. One of my favorite parts of their work is when they showed us an issue with leveling or spacing and then fixed it without us having to say a word. They also left the house in a much better condition than I was expecting with some cleaning (everything was covered in tile dust after they removed the old tile). Overall, it was just a wonderful job. I'm relieved we had such a great experience with tile installation and wouldn't hesitate to recommend them!

When we bought the house couple years ago, we had one room in the whole house that had carpet, we…read moreneeded to change to tile as the carpet was in pretty bad shape. We contacted the company. It was a smooth process from getting the estimate to finish project. After agreeing to hire them for the project with deposit and signed contract, we got information of what to expect as we are providing the tiles that we like instead of going through them. Once the contractor came, he got right to it and got it done fast. Overall, it's a great company that communicate with us, clean up after themselves, and getting it done right throughout the whole process! The cost of the service is cheaper for what they offer compare to other competitors.

The staff are so helpful! The variety that this place offers is like no other stone yard!…read moreDefinitely take a look for yourself. You'll meet the nicest and most hard working people. You will not want to do business with any other stone yard company other than Smokey Valley!

Absolutely zero customer service. My husband and I bought 4 sample bags of rock to match existing…read more We bought from them last year and it was a perfect match. Same river rock this year.....but this is NOT brown river rock. The batches do not change this much from year to year. There is no brown at all in this mix. It's orange and white. They did not care. Same "gaslighting" of a woman.."oh did you rinse it off?" Seriously, for them to pull that male cheuavcanism is pathetic. I had to ask for a refund. They did not offer. Typical male no customer service and walks away from me. Wow. They could have offered another solution or helped me further....might have mad a bigger sale. Horrible customer service. I would not recommend. Ever.