Over priced compared to other parts stores in the area. and the people have awful attitudes there…read more Too many other places to buy parts from to go through the agony of walking into this place

From the owner: Established in 1945…read more NAPA Auto Parts - Wilson Parts opened our doors with our Chehalis location in 1945. We have continuously supplied our do-it-yourself customers with quality parts and ASE-Certified direction on their projects. With over 70 years of customer service under our belts, NAPA Auto Parts - Wilson Parts is your trusted shop for your auto part needs, stop in today at our conveniently located shop in Rochester. Stop into our original home location in Chehalis. And we’ll take care of you.

The team, Kim especially, went above and beyond with help and knowledge. They helped me not only…read morefind the right parts but were kind and patient when I didn't know what I was doing.

Ok bought alternator .doesn't work ? Stuck on side of road it's raining ,…read moreLucky me got a jump and now I sit at orielys and can't find a recite. To be continued..........

Centralia is not short on auto parts stores and good number of them are locally owned (which I…read morenormally like to shop at locally owned), but I have no issue with hitting this branch of a national chain. I fully recommend the Centralia Auto Zone. I have been there a number of times and have always found what I'm looking for at a reasonable price. They have all the typical things you'd expect to find at an auto parts store ... plus they have friendly and knowledgeable staff. They greet you as you come in and ask if there's anything they can help you find ... but also, they just let you look around and don't badger you as you look through the aisles! Thank you for that! The last visit I had was a great experience. I had bought a repair kit for part of my wife's car, brought it to the house, and was having a devil of a time getting it to work. I drove back to the store and asked one of the associates about suggestions that she might have. She helped me out straightaway, gave some tips, encouraged me to try it out in the parking lot and if it wasn't working ... she'd come out and help!! Amazing customer service! That's the kind of service that will keep me coming back! Again --- highly recommend the Centralia Auto Zone for all of your repair parts needs!

I called Mark on the phone first to find out about my warranty on my battery. After arriving Mark…read morehad the battery out already. All the paperwork, tools, everything needed to help me replace my battery. We were able to replace it without a hitch and then the next day he called me to make sure that everything was good. I thought that was great and I really appreciate Mark's service. Thank you, AutoZone

If you wanna sit for 3 hours while you wait for the slow pokes to finally do their job, then it's…read moregreat. I'd pay the extra and go somewhere else. Slow as can be. Got here at 945am and am still here at 12:45pm....waiting. I am only getting ONE TIRE INSTALLED. Took another customer over 1 hour for them to just DO an oil change with a 2 hour wait period. Not worth the wait at all. Some of the slowest workers I have ever seen. They are all lazy and slow. Pay more and take it to people who actually value their job and work ethic.

Terrible customer service! And check your brand new tires as the pressure will not be right!!read more

While at the Centralia Napa auto parts today, my husband and witnessed what we were told was the…read morestore manager NOT wearing his mask. The other two staff at the counter were but he walked from the back and sat at his desk with no mask on. He also walked around the store with out a mask on as other customers came into the store. He sound very rude and short with one of the staff members.My husband had said something to one of the counter staff and with out even looking up or acknowledging anything he made a snarky comment to my husband. If we weren't already in the process of checking out my husband said we would have left right then. How do you expect your staff to follow the COVID precautions while the store manager doesn't and talks rude to the staff while customers are in the store. We will be taking our business else where.

Jason the manager was very helpful with my brake system.His crew is awesome.I would recommend them.read more

Normally I hate dealerships and hate service departments even more but the new people in the…read moreservice department seem to have it together. I bought my ram in Oregon 2 years ago and it came with 7 free oil changes. I've used 3 so far and was unaware they all expire after 35,000. I have 37,000 yet these guys didn't charge me. Thank you.

Brought my jeep in for repairs and they ended up replacing my engine. When I got it back the A/C…read morewasn't working so I took it back. The compressor had seized after they had drained abs charged it and instead of correcting the problem, they wanted me to pay a couple thousand more to correct their error.