watch your billing!!! at least 3 times I have been threatened with collections for a co-pay that…read morewas paid at the time of service. I had to prove that I paid by getting my bank statement for them. Do not ever give them cash. Always document with credit or debit card and get a receipt and SAVE it!. This last time they REFUSED to see me until I paid a past due balance (that I already paid mind you) I will not jump through the hoops to get the bank statement again since I no longer bank at that bank. No more. How many other people pay their bills twice or three time. WATCH YOUR BILLING AND KEEP YOUR RECEIPTS.

Worst experience ever. Called made an appointment for my daughter Asked if they took our insurance…read moreand was told yes. Checked in filled out 5 sheets of paper gave my card and ID had temps checked . Waited in a packed waiting room for 30 mins only to be called to the desk and told that they don't take my insurance. I have never been so blindsided. Wasted the entire day Did not return my paper work either. Very disgusted with everything about this office and how they treat people.

Dr. Torosian is so thoughtful, takes time to listen and gives alternatives to surgery. I've seen…read morehim for carpal tunnel. The staff is wonderful, treating patients with respect. Always on time...maybe waited once for 5 minutes!! I highly recommend him and several friends (in Bunco!) go to him and speak highly of Dr. Torosian and his staff. If you cannot get in immediately, ask for Scott McKay (Physician Assistant), or Alexis Zocher (Physician Assistant).

Can only speak to my experiences but Dr Torosian took all the time needed to give me options and…read moreexplain what the recommended fix was. Been treated well by all the staff and the doc. I highly recommend

The staff is awesome. The receptionists are nice and so are the nurses. The doctor I saw was a…read moretotally different story. Very arrogant and treated like I was an idiot that didn't understand my condition. Failed to listen to my primary doctors recommendations and to where my pain was coming from. It got so bad that he injected the wrong site and caused me a tremendous amount of pain and I couldn't walk for about 3 days. Then when I complained about it to their office manager, she did nothing at all. They cover for each other. What a joke of a practice. I don't know the other doctors, I'm sure they not bad, but I would run out of there in a heart beat if you have to see Dr. Tom Stanley. You are better off asking the butcher at Jewell to fix your back instead. Trust me, STAY AWAY!!!

I waited an hour past the time of my appointment to see Dr. Alpert. When he finally entered the…read moreexamination room, he spent a whole three minutes with me - the paying patient. I asked him to quickly look at my elbow, which has been giving me a little trouble. He shot back, "You'll have to make another appointment for that." What? I left the office without a scrip for pain meds, which had been discussed, and without an order for an X-ray to be used during a follow up exam. My advice: Avoid this practice.

I do not recommend this facility for a Federal OWCP cases, facility is too careless with paperwork…read more Documentation is essential to a patient's case. Paperwork is rushed, facility need to hire a person familiar with the paperwork and know the negative impact it can have on a case. I was not paid for a doctor visit; I have an open established case for years. Now I have to appeal a decision of non-payment. Anybody who knows about OWCP, know this makes you a target for case closure. Your case will start being reviewed, you will be sent to second opinion doctors, that DOL-OWCP choose. Staff is friendly, treatment is good but none this can happen if cases are closed

Dr Peterson was very thorough in evaluating my situation. He and the entire staff are great.read more

Fox Valley Orthopedics PT injured my Hips and Dr. David Morawski refused to treat me. Poor…read morecommunication, I was misscheduled more than once, CSR Tina 630-584-1400 ext 1054 won't return VM. Fox Valley Orthopedics SOP's are bottom of the barrel (period)

The staff were pleasant and efficient for my initial consultation. Dr. Alpert gave me an honest…read moreassessment of what I can expect from the surgery. Very happy that I selected this business and doctor!  On the day of the surgery the office personnel worked like a well oiled machine.  Minimal waits, with very kind and attentive staff. The surgery went extremely well and the post surgery care was tremendous! I am so thankful to Dr. Alpert and his team for everything!

To start, The girls in the physical therapy office are all amazing. From actually teaching me about…read moremy body, what it is going through, and "why" behind it. On top of that, they are all over-all very kind, and genuine people. I leave there not only physically feeling refreshed, but with a well understanding. I was able to get in in a very reasonable amount of time with the doctor. Dr. Johnson listened to my concerns, and came up with a treatment plan. We have worked on finding the route of the problem, and not just managing the symptoms.

I have been a patient for one ailment or another for 10+ years. I've had two meniscus repairs, one…read morewas workman's comp the other on my insurance and about a dozen or so gel or cortisone injections. Dr. Shadid did my surgeries assisted by Elliott Johnson. I was treated like a King pre and post surgery. Dr. Shadid spent all the time necessary in pre-surgery visits. I never once felt short-changed on an office visit. All my gel and cortisone injections were performed by Elliott. He explained the procedures every step of the way before the procedure and also while he was doing them. I am completely comfortable with him performing these procedures. He remembers me each time and details about my life and we have conversations beyond the medical issues at hand. You'll never meet a nicer guy. The front office staff are polite and attentive. They greet you with a smile and wish you a good day as you exit. I cannot recommend Genesis highly enough.

Once again Ortho Illinois saves the day. Too long of a story, but, I will once again say how…read morewonderful this place is. From their Doctors to their support staff. We finally have an answer on my sons shoulder. Thank you again Dr. Raju & staff. Barb Murphy

You're better off avoiding this place; I paid the full amount before the procedure, and afterwards,…read morethey wanted even more money from me! I asked why I had to pay it, and the answer I got was that I just had to pay--and that was that.

Dr. Izquierdo is amazing. I had shoulder surgery with him. Scheduling was easy and he made sure I…read morewas informed the whole way. Also, his PA Marie is great. I would feel completely confident recommending both of them.

The most qualified and experienced doctor that specializes in shoulders. Highly recommended!read more

Overbooking, almost like they're an airliner. Exactly what Scott reviewed, place is packed. People…read morewaiting for hours, acting like the computers are going slow.

Attempted to see Michael Kogan at the Elgin office for a follow-up for continued knee pain after a…read moresurgery several years ago (not related, I don't think). Apparently they have a new computer system that requires all patients to fill out multiple pages of paperwork that could have been done ahead of time (and not from a clipboard on my lap). After 40 minutes, I left before paying a co-pay when I was told the doctor was running more than an hour late. Everyone in the waiting room was complaining to one another, the office staff was bickering about the delays and computer problems and one patient told to show up an hour late next time (not sure what he meant by this) when I left. Someone should have/could have called me prior to my appointment to see if I wanted to reschedule before I showed up. I did not reschedule and will be seeing someone else for my knee pain in the future. Is overbooking routine here?