Took a necklace in to get fixed. He was able to fix it in 10mins. Super kind man. Offered us…read moresomething to drink and the price was affordable! Super happy and grateful to have found him and get something that is sentimental to me fixed. I can't even tell where it was broken.

I Have been a customer for over 20 years for all my jewelry purchases, repairs and cleanings. The…read moreowner Jose is very honest and his prices are very reasonable . I have recommended people to Emerald Jewelry and everyone has been very happy I did.

I brought some stuff in to be made into custom pieces & it was sitting around for at least two…read moreyears. I had to go in and retrieve it . now it's time to find another place!

They may be great at designing jewelry, but do NOT use them for any type of jewelry repair. it will…read morebe months before you see your items again. I've taken jewelry in on three occasions: first to have new clasps on bracelets and the second two times to have rings resized. On all three occasions I had to call several times AFTER giving them a month, and every time I was told that the person was "very busy." Ok. Who isn't? And no customer wants to hear that. In the end it was two- three months before I got my jewelry back. The last time the job had been finished for a week (after two phone calls and two months) but no one bothered to call me. So three tries, and they are out. I will never use Magpie again - nor would I shop there, as the experience has made me want to find a place that offers better customer service, even if jewelry repair is not their money-maker or interest.

Very friendly and great service. Brought my watch in for a new battery and adjust the fit( wrist…read moregot skinnier). All done at a reasonable price. Thank you.

I shopped at shallow jewelers and had my watch fixed many times the pins would come out of my…read morestainless steel band. The last time I was there they were so rude to me I couldn't believe. I guess the 600 I spent in there store didn't mean anything they are so rude please don't buy anything from them you will regret it

He offered to fix a necklace for $140 and it would take a week. Then I brought it back to my old…read moreneighborhood. The people at A Trio fixed it for $20. I picked it the next day. This was an amazing side by side comparison.

I took a mother's ring in to Kelvin Schroeder's to be resized - from a 9 to a 10. In the process of…read moreresizing my ring, one of the birthstones was broken. Initially, the replaced stone extended below the ring sharply poking into my finger, and the holes on the inside of the ring, where the 4 stones were set, were not uniform. I asked that it be repaired so the stone didn't scrape and irritate my finger. I heard more than once from Kelvin it was costing him so much to make the needed repairs (Keep in mind his goldsmith fractured the stone). Kelvin called me and asked if it was important the stones be in the same order as they were when I initially brought the ring in. I replied yes - they were in my children's birth order. When I picked up the ring, Kelvin had me hastily sign a paper releasing them of any further repair obligation. He was condescending and couldn't get me out the door fast enough. Quality of workmanship was poor - ring is not round as it was before. And, the stones are NOT in the correct order. I'm very disappointed. I will take the ring to another jeweler to have it made right. I will NEVER use Kelvin Schroeder Jeweler for any of my jewelry needs again.

I cannot speak highly enough of Amy and Noah at A Trio Jewelry Design Studio. My husband and I were…read morestruggling to find wedding bands that fit our style. We saw reviews of A Trio, and couldn't be happier with designing and purchasing our wedding bands from here. Amy and Noah are so personable and knowledgeable and we're so patient and helpful as we made decisions. I'd also like to credit that Noah spent an equal amount of time with my husband deciding what ring he'd like. Oftentimes the bride gets a lot of the attention, so this was very special and memorable for my husband. We were so impressed by them, we also worked with them to create a custom ring for my mom and purchased a necklace for my husband's mom. As long as we're living in the Milwaukee area, A Trio is where we'll be purchasing jewelry!

I trust this jeweler. Amy graduated a few years behind me from the same design program at MIAD…read more(just down the street). She comes from a line of jewelers. Her husband Noah works there and I believe her dad does too. I first had Amy change my engagement ring into a pink sapphire (life changes) and she was really great about kindly suggesting what would work well but happy to take my decision (I went with her recommendation and loved it). Just now I dropped off my beloved late grandmother's engagement ring that I inherited because it lost a tiny stone. They were super sweet about advising what would match, and they said I don't need all the prongs redone now but they will be happy to check it any time (twice a year) and let me know when. I found their prices to be impressively reasonable. My mom was a little worried thinking such a nice independent place would be pricy, but it's totally reasonable. I don't see myself ever using another jeweler.

Their customer service and speedy response is exceptional, and I will never shop anywhere else for…read moremy jewelry needs. Not to mention the benevolent quality and value of a selection that they have at this location. I highly recommend this place to anyone who wants to get an affordable, amazing looking piece of jewelry and have a great experience.

My family has been coming to Kesslers for as long as I can remember and I cannot name one bad…read moreexperience. Today my husband and I had a different kind of shopping experience that we were not looking forward to. We needed to replace my wedding set that was lost. We worked with Jessica and I felt so at ease and not rushed throughout the appointment. She listened to what I wanted and didn't and we found a perfect set to replace what I had lost. I will forever be thankful for that. The store specifically did not carry a few options I was interested in and had them brought in from sister stores that did, but also had a great selection themselves. She priced out all different diamonds for us and helped us choose the best stone for our budget. Overall just amazing experience.

Just a shoutout to Chris and Genesis Jewelry, outstanding, friendly and professional service! I…read morehighly recommend Genesis Jewelry!

Big shout out to Christopher who helped me out with my watches with battery replacements. Quick…read moreturnaround time no to mention the Great friendly service!!! Strongly recommend for all jewelry needs. Thank you Christopher!!! Kelly V.

Scott resized rings for both my husband and me. He did a perfect job! Also, it was done in a timely…read moremanner at a fair price. Yes, I'd recommend him!

Fixed my bracelet for free! Nice place to shop Or get…read morerepairs on good jewelry. Trustworthy . Close to New Berlin even though In West Allis. I like the parking . Can park in front of store so walking minimal.