Me and my wife were excited to move into our new home, but our entire move in experience with…read moreMarshall Reddick has been extremely frustrating. From the very beginning there were issues that should have been handled long before we arrived. First, the security system situation was honestly unacceptable. I was told in writing that there was no alarm system installed. I still have those messages. Then on move in day, when I walked in with my new keys, the alarm immediately went off. I was never given a security code, no instructions, nothing. They also never communicated to me that the security system code was the same code as the house code. The alarm was blaring and warning that police would be alerted, and I had to literally guess that the house code might disarm it. Thankfully it worked, but being told the system didn't exist and then not receiving a code made for a very stressful and unnecessary situation. Next, basic maintenance in the home was not taken care of. Every smoke detector was low battery on move in and I had to pay out of pocket to replace them. Both HVAC air filters were extremely dirty. They eventually mailed a filter, but that does not fix the fact that this should have been handled before we moved in. We also did not have any bathtub plugs, which they sent after I requested them. The fridge water was turned off, so my father in law had to pull the fridge out to get it working. The fridge light bulb was out, and while they offered to reimburse it, again this is something that should have been ready on move in. With our thermostat, it would have been helpful to be informed of the make and model ahead of time so I could at least look up how to use it. This particular smart thermostat was not nearly as simple to figure out as it might seem, especially with no instructions provided, and the battery in it was dead as well. Having to troubleshoot and research all of this on move in day added even more unnecessary stress. There was also confusion about key pickup. I was originally told to pick them up at their office. When I reached out closer to move in, they forgot they told me that and instead said to use a lockbox at the property. This would have been more convenient, but I only found out because I asked. If I hadn't reached out right before move in to remind them about the key pickup, I might have driven all the way to their office in Clarksville only to find out the keys were actually at the property. This is something that should have been communicated clearly without me having to chase the information down. On top of that, the alarm system was still under the previous resident's account. Again, nothing was communicated about this and I had to figure it out myself when the system would not set up correctly. The biggest and most stressful issue has been our HVAC. Since early November we have had constant problems with our heat. It has gone out five different times. We have had to rely on space heaters just to sleep and stay comfortable, and this has been incredibly concerning especially with my wife being pregnant. We have put in multiple maintenance requests and yet we still have not had consistent heat for the entire month and a half we have lived here. As I am writing this review, the heat has gone out again. This has made us extremely uncomfortable in a home we are paying full rent for. To be fair, they offered to reimburse the fridge light bulb, sent bathtub plugs, mailed an air filter after I asked, and they have been communicating with me throughout this process to try and resolve these issues. That effort is the reason this is not a zero star review. Still, none of that changes the fact that nearly every issue I listed should have been handled before move in, and it does not undo the stress we have been under because of the HVAC problem. If you plan on moving into a home in Nashville with Marshall Reddick, I strongly recommend doing a very thorough inspection before committing. Check all batteries, confirm every system, make sure you are given the correct codes, and definitely verify the HVAC is working properly. I hope no one else has to experience the level of inconvenience and discomfort we have gone through.

I had the pleasure of working with a local agent in California, Tyler Daigler, who presented…read moreoptions in Nashville. The homes and service were amazing. Although we purchased in a different location, we had to stay with Tyler at Marshall Reddick because of the amazing service. After several weeks of research, he found us the next perfect purchase. His connections and network made it possible to get a deal done. We are thankful for him & his team for their efforts. Me and my wife cannot recommend Tyler or Marshall Reddick highly enough.

Just worked with Hugh and David in setting up an emergency roof leak repair. They made it a point…read moreto get out early in the morning to avoid more leaking from rain moving into the area. Great job!

I used 2 well known property mgmt companies before finding RPM. Those other 2 I would not recommend…read moreat all to say the least. Found RPM the renting process and living situation has been a total turnaround for the better in Murfreesboro! Most people will see those other 2 rent most of the properties in Murfreesboro so it's hard to get away from them but RPM takes care of the properties and the people living in them! Our homes are our 1 place of peace. Thank you RPM for giving mine back to me! RPM for MVP! Most Valuable Propery Management source!

Was looking for a Property Manager to manage my house in Nashville. I live in Florida do screening…read morenew tenants, etc. is very difficult. Amy, the owner of Coming Home to Nashville was so helpful to me. Problem solved !

Absolutely fantastic service. I couldn't be happier. Amy was extremely professional, a hard worker,…read moreand it was an absolute pleasure working with her. I have a property that was originally managed by a different company and certain things weren't handled in a timely manner which resulted in damages that snowballed into major repairs. Then, after more than 6 months off the market to do the repairs, they had trouble renting it out due to the time of year and the pandemic. Amy took this disaster and turned things around. Thank you Amy!!

Friendly service is meaningless without results. This agency excels at being 'nice' while…read morecompletely failing to maintain their properties. I am currently stuck in a home with broken appliances the owner refuses to remove, an HVAC system that won't heat, and a back door I can't even unlock because they won't provide a key. They failed to clean the home before move-in despite promises and now hide behind a $300 repair cap to avoid fixing damage. If you value your peace of mind and a functional living space, avoid this company at all costs.

Gemstone started out great but quickly changed once we had signed the agreement. Sean from this…read moregroup was difficult and unprofessional, Madison was great.

I am a Previous Property Manager, not from this area. I rented a home from Stones River Property…read moreManagement. The process was easy and I had to move out early, due to buying a house. I had a few maintenance requests which was addressed immediately. I LEFT MY HOUSE SPOTLESS AND I DID RECEIVE MY DEPOSIT BACK WITHIN 5 DAYS OF VACANTING. (I gave the required WRITTEN notice to vacant.) I had NO problems with this Company. I would recommend this company to anyone. Caren B. Manchester, TN

WARNING! DO NOT LEASE FROM THESE PEOPLE!! These people are scam artist! I leased a property from…read morethem with a $1650 security deposit and got $637.50 back of my security deposit. Not only did I leave the place in better condition than I received it I shampooed carpets and the whole nine yards...I'm being charged for preexisting conditions! Absolutely unacceptable!!

I am an elder, Woman, Was needing a 2bdrm apartment in Mdle…read moreTN bck end of June 2025. After, 10months of, looking, waiting & much more One cldn't imagine. I Was On a tight deadline for many reasons. I had a less than desirable credit score (which I'm working on correcting that). *However, "Someone Up above was lOOking out for me & heard my desparate Prayer." For, *Mr Taylor, himself! &, What's the likelyhood?! just happened to have a 2bdrm renovated apartment/house with only One other apartment attached. Meaning Only One (attached) neighbor unlike apartment complexes & of course Neighbor's to The left & right. Have met One already. She's wonderful. My Taylor, was very understanding but, professional. His accomodation was far above what was expected. "Mr Taylor & T. Write Properties, You will never know just how much, I appreciate what You did." "Even though this is one of the busiest roads in town I've seen!" Smiles. I also do wish the Sappy trees were some other kind of Trees! Am So, glad I didn't have a New car. Will be getting a tarp soon; so I don't have to wash car every day! haha! As for T. Write Properties, Management...*The Staff is always kind. Works very patiently with me* Thanks T. Write! Am looking forward to when They except payments online! It has been difficult for me getting a payment method conveniently to Them, on time. Am Not Young anymore at 60Now! Only my Dreams!!! Thank Y'all,* I, appreciate Greatly, "Having a Place to Call Home. again." Ms MN

absolutely wonderful company very pleasent people very helpful they will work with you on things…read moreif you fall behind a little as long as your a good tenant they will be good to you very prompt to get things done upon request

I met with representative. It was a very pleasant experience. I felt comfortable asking questions…read more She sent email as she stated she would do. I would definitely recommend. First initial contact was professional but personal too. If I decide to use them I will be able to comment more. From my research their fees are average for my area.

It's been an immense pleasure working with Angela at BG…read more I'm a long-distance, first-time investor who purchased a rental in Nashville about 9 months ago. Of the 4-5 companies I called, she was the only property manager who was 1) highly responsive, 2) willing to view the property before signing, and 3) willing to advise me throughout the rehab process. She's a very hard worker and keeps up in good faith. She patiently answered 982098 anxiety-ridden questions I had (hey, it's an intimidating experience as a first-timer, okay! :P). She also very much advocated for tenant needs while understanding my own financial capacity well, resulting in solutions that worked for everyone. I'm excited to continue working with BG. Would highly recommend. Thank you so much Angela!!

After dealing with a horrible PM for our duplex, I decided to be picky choosing my next PM…read more I am an out of state landlord, so it's extra stressful to have an incompetent PM. Thankfully I found Keyrenter! Dana and her team really exceeded my expectation. Our old PM couldn't rent out the place even in the peak seasons, never visits onsite, forget repairs, and was not responsive. On the other hand, Dana's team was able to find a tenant in about a month, right before the holiday season when market started to slow down. Bailey went out to show the unit, and was on top of everything while our unit was vacant. Dana's team is easy to reach, call or email, and very responsive. Everone is super nice. I didn't think I'll find a PM who really cares and work hard for my property, but I did. If you don't want to worry about your property, and constantly manage your PM, I'll definitely recommend Keyrenter Chattanooga to anyone who's looking for PM.

Keyrenter did such a great job of managing the renovation of my property and getting it rented out…read moreat a higher rate. They're especially great for out-of-state owners. I appreciated their consistent and prompt communication, their efficient systems and record keeping, and their expertise and recommendations for the best way to get this done. Dana and Bailey are a valuable and reliable part of my real estate investing team.

Everything always goes well at Red Realty! I have never had…read morean issue with when working with any of the wonderful agents or staff! A+++ Also, the website www.RedRealty.com is beautiful and super user friendly. They really do provide the whole package! I will continue to use them for all of my Real Estate needs!

It was ok. Only communicated via text. I also received automated notifications that I attempted to…read moreturn off but still received.