Injured my knee while on a ski trip to lake tahoe. Went to the closest urgent care facility (corner…read moreof hwy 50 and hwy 207). The entire staff was so friendly and accomodating. I got in fast (within 7 min of arriving) and nurses and doctors alike all were patient and friendly and took there time so i did not feel rushed. Dr. Rork was funny and explained everything. Unfortunately appears i have a blown ACL but regardless the best medical service levels i have ever experienced.

We were vacationing in Tahoe, and I injured myself skiing. The clinic accepted my walk-in with…read morecourtesy and professionalism. They accepted my insurance and got me in to see Dr. Swanson in a timely fashion. He was a very pleasant and helpful. Luckily, the x-rays were negative, and it was only a sprain. They gave me a brace, and we were on our way, happy to know that there was nothing seriously wrong.

I have been seeing Dr Allison Monroe for several years and appreciate her care and concern. She is…read moreattentive and makes me feel cared for as well as being down to earth and truthful.

TLDR: - It would be easier to have gotten Hamilton Tickets…read moreat the height of its popularity than it was to be a new patient at this office. - A comprehensive rectal exam would've also been more pleasant than dealing with their administration staff. Review: I wish I could say we even had the opportunity to make an appointment; however, buckle up. The receptionist is incredibly rude. She started fairly friendly, but when I mentioned we have healthcare through Covered California, her demeanor immediately changed. In addition to her unkind "I don't have time for you" attitude, the doctors have apparently implemented a new procedure for PPO new patients: go in-person and get the paperwork (no email, fax) with your ID and Insurance card. It will then take the doctors a few days to "review my file" (for what? she wouldn't say.) -- upon asking why this is a separate procedure, she informed me new patients in this insurance often no-show. Bazaar, alright. I let her know I had a more pressing medical matter, to which she reiterated they'll review over a few days and book out a few weeks later; zero compassion, zero care, zero interest. OK. You don't have to move mountains, but even an empathetic "wish we could" would've gone much further. (BTW if you're bored and exhausted reading this - I was bored and exhausted trying to schedule a freaking appointment.) Anyways, I had read good reviews on my insurance provider's site for the doctors, so I pressed on. Maybe she was having an off day. A couple of days later, I send my wife to get the papers to fill them out, then go and return them with our IDs/ insurance cards. Hadn't mentioned anything about my experience with this unhelpful and unkind lady. My wife texts me directly after: "Didn't get the papers. The woman was super rude. I'll find us somewhere else." Apparently, when my wife called and asked for the papers, the woman said she had to pick them up - no problem, she's outside. The receptionist says, "well - you can't come in." OK? I guess it's *also* a rule they won't give the new patient form (online or in-person) unless you also hand over your ID and insurance card at that same time. INSTEAD, we scheduled with Barton Family Medicine (5 stars on Yelp) the same day as this happened, they got us in the same week. Do not recommend Alpine Family Practice.

Dr. Sonderegger is an amazing Dr. He really goes out of his way to help you. He is kind and…read morepatient. I would recommend anyone use him.

From the owner: Family Practice.read more

Urgent care is very good. I am a satisfied customer for the last seventeen years. Keep it up! MCread more

Nurse Tilda Martin was very helpful and extremely knowledgeable when it came to every appointment…read more I had a bad interaction with another medical professional at a different facility. But she got me in quickly, addressed my needs, and she has been outstanding with her listening and customer service. She gets 6 stars. Thank you Tilda!

Amazing !! Nurse practitioner Timothy O'Neill ,is outstanding , professional , and extremely…read morepatient ! I would recommend nurse practitioner Timothy O'Neill for being a qualified and kindly respectable, compassionate, caring person. Thank you for your time and your Care. I appreciate it. I've had a hard time finding a person I can trust. I trust you, Timothy O'Neill God bless you have a beautiful day and a beautiful life Thank you again.

Dr. Crenshaw has moved to Minden, NV from the Barton Hospital affiliation…read more Her office staff was efficient and luckily all our medical records were transferred to her new office. Dr. Crenshaw is very personable and does a great job. We like this office since it is a lot closer to our home and a few minutes.

Paula you are the best!! You listened to me, and talked to me as a friend,not someone who was…read moretaking up your time. i thank you for that!! You read my chart!! not all doctors do that. i look forward to having very little to do with you as i plan on staying very healthy!! carry on my friend!!

Dr. B is the best. He did save my life, by catching a problem with my blood. When my husband fell…read moreoff a roof even though hubby was in Reno, Dr Bottenberg was with me the whole time. I have never had the care I have received with him. I will be moving out of state soon and giving up Dr. B is one of the hardest things I will be doing. His office staff is wonderful, with other doctors you call to ask a question, and you never get to who you need to speak to. Dr. B's staff always makes sure you are taken care of. Problems with insurance, or pharmacies they are always helpful and making sure it is all taken care of. If you are looking for a new doctor, I can not give a better rating.

Doctor Bottenberg has been my doctor for about 6 years, and he has been the best doctor I have had…read morein Carson/Reno. He is professional. personable, and cares about his patients. By limiting the number of patients he accepts, he is able to offer after hours EMERGENCY consultations. (I have NEVER had a doctor do this!) His staff is terrific. Dr. B is just great!

HORRIBLE place. Don't even bother because they don't care about patients at all. I tried taking my…read moremom here while she was having an allergic reaction so we called them at 5pm to make sure they were still taking patients (they close at 6pm) and they said they may close early since they are getting a lot of people right now. We informed them that we are less than 3 minutes away since we were already driving there from down the road and they said okay. We get there 3 MINUTES LATER and they LOCKED the doors!! They wouldn't let her in and told her to go to Truckee even though we called and told them she was actively having an allergic reaction. This place is run by heartless people that don't care about patient health.

I came in this morning while on vacation at Tahoe, recovering from an ear infection that still hurt…read more, even with antibiotics. The staff was amazing from the front desk to everyone that helped in the back. Sorry, I'm horrible with names but the assistant who flushed my ears with the checkered vans was charming and amazing! The doc and her assistant also explained everything to me and were thorough. Now I'm sitting on the beach enjoying my last day up here at tahoe pain-free. Thank you again! Scott

Omg I cannot say enough about this hospital and healthcare system. Came to Tahoe for a Grand…read moreOpening of a casino and 4th of July event. But ended up 3 days in the hospital. I have to say some of the best providers, professionals and service I have ever seen in my 45 years experience of healthcare. The care and service given to the patient was amazing. He could have died. Dr Tang and the nursing team was the best. The CNA 's Maria & John - great care and so compassionate. RN Hannah, Shantell, & Sam omg Thank you best care ever. The ER staff was great but to stressful so did not get all the names. The care for heart issues was amazing. Thank you for saving my Tiki Hubby Life. (Will be awhile before Chicken Fried Steak)

My name is Natalie.I'm writing this long overdue review in hopes that it may help others.I had a…read morepartial hysterectomy done with the Da Vinci Surgical Robot. The Dr. sold it to me saying the recovery time is faster while she didn't mention as I would be informed by the Anesthesiologist, that some woman have gone blind from this surgery.I didn't do my homework about this Robotic procedure. After 3 days into my recovery my bladder burst open.I went to Renown a trauma hospital which I highly recommend in Reno Nevada. One of the lasers nicked my bladder and I was stitched up. 4 Years later my bladder burst open again. It turned out that a piece of the robot had been left in my body. The O.R. Nurse was blamed for the incident. My message is this: PLEASE KNOW YOUR HOSPITALS,Do your homework regarding your surgery's.Get a second opinion.And choose to be cut open slowly with a scalpel. Anything robotic is insanity!My message to Barton Hospital please only handle sprains and breaks. Please send all patients to Renown or Saint Mary's in Reno. I almost lost my life twice because I foolishly believed the title Dr. The infection caused me cirrhosis of the liver which I recovered from. I also had several teeth that needed implants. I've learned to pick my hospitals wisely and to go see the Dr. who specializes day after day for that specific surgery.The Da Vinci robot belongs in the trash. Sincerely, Natalie