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Bartz Sue, DVM

5.0 (7 reviews)

Services - Bartz Sue, DVM

Pet physical or wellness exam

Pet vaccinations

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9 months ago

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Indianapolis Animal Urgent Care - Entrance, front desk.

Indianapolis Animal Urgent Care

(12 reviews)

Holy Rosary

5 stars for everything about this place. I could not…read morehave been more satisfied about this urgent care animal clinic. I left feeling like my dog and I were treated with the best care at a fair price. The doctor, the techs, and staff were all so wonderful and knowledgeable. I would absolutely recommend this place.

We brought our cat to Indianapolis Animal Urgent Care after she may have swallowed a shoelace. We…read morespecifically asked if an X-ray should be done, but were advised against it and sent home to "monitor" her instead. Unfortunately, she had swallowed the shoelace. A few days later, another clinic performed imaging that immediately confirmed the ingestion and led to emergency surgery. When I contacted Animal Urgent Care to discuss what happened and request reimbursement, the veterinarian refused to compensate us and insisted the other clinic was in the wrong. He claimed the shoelace wouldn't have shown up on an X-ray and defended the decision not to perform imaging, even though the second vet identified the problem right away and confirmed it was visible. What's most disappointing is not just the initial misjudgment, but the refusal to take accountability afterward. We were only trying to make sure our pet was safe, not avoid costs, and instead ended up with unnecessary suffering, over $1,500 in added expenses(not including the surgery cost), and a surgery that could have been avoided. I would strongly caution others to seek care elsewhere if they want thorough, responsible, and compassionate treatment.

Bartz Sue, DVM - vet - Updated June 2026

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