Finally got someone to answer phone in the service department. I understand things get busy which…read moreis why I tried at different times. Had a simple question "Do you have any specials going on for oil changes". Response was " I don't know, you'll have to look online". Really? Isn't it their job to know? Maybe being the only place in town for Toyotas makes them indifferent in providing customer support. Unfortunately this isn't the first time I've encountered this type of "non-service" but thought it might have been an isolated incident so thought I'd give them another chance. I'll be taking my business to an out of town Toyota dealership.

My husband had a very disappointing experience at this dealership. He made an appointment to look…read moreat a specific truck and even called **twice** beforehand to confirm it was still available since we were driving an hour to get there. When we arrived, they told us the truck had already been sold. No one called to let us know, which was frustrating considering the distance we drove. They then asked what we were looking for, and we found another truck that caught our interest -- but that one wasn't even on the lot either. We ended up looking at a similar one they did have and actually liked it enough to negotiate. Things became even more frustrating when we asked about working with USAA. We were told they don't work with them and only use their own banks. That didn't make sense, especially since my brother-in-law (who has experience as a sales and finance manager at multiple dealerships) was on the phone helping us. My husband even called USAA while we were there, and they were confused by the dealership's response, saying they can work with any dealership. When we went back inside, the salesperson changed their story and said they don't "directly" work with them, but we could still use a USAA auto loan. From the start, they said they were "only willing to move $400" on the price and kept saying they'd "meet in the middle," yet never actually adjusted the numbers. They also tried to pressure us by saying if we didn't buy it that day, the price would go up. After being there from 10:45 a.m. to 1:20 p.m., we were completely over it. The experience felt dishonest and like a waste of our time. We left without a truck and will not be going back. Save yourself the trip -- call ahead and make sure they "actually" have the vehicle you're coming to see.

Had an unfortunate car accident that left my car of many years totaled, and with all the stress I…read morehad about how I was going to get around or afford a new car before insurance money came through the LAST thing I wanted was to feel pressured or corned by a predatory salesperson that was trying to mark up any little thing they could. This is exactly why I went to L&L, I had been looking for a new car long before my accident and had a great experience via phone call where I felt no pressure, was not harassed with a million calls after our conversation. It all went by so smoothly and you can just tell this family owned business puts honesty and integrity first, before money. I got a great deal on this car and it is in such great condition it feels new! They cleaned it up fresh for me when I showed interest in it and I wouldn't have wanted to do business with anyone else!! Javier and Aija were so sweet and great people I cannot thank them enough for being there for me without stalking me around their lot or bombarding me to make a decision. If I ever need another car in the future I will look here and I recommend you all do too! P.S. Of course shopped all around town as well and they had the largest selection by far!

From the moment I shared what I was looking for, Crystofer Le-Gandara immediately put me at ease…read morewith his professional and personable sales approach. At no point did I feel rushed or pressured into making a decision I wasn't comfortable with. Instead, Crys demonstrated a thorough knowledge of the vehicles I was interested in and provided clear, detailed information about the company's offerings-including warranty coverage, pricing options, and available services. He handled the paperwork efficiently and ensured I received all the services and benefits I was entitled to with my purchase. Thanks to his attention to detail and customer-first mindset, the entire experience was smooth and enjoyable. Crys, I'm truly satisfied with my purchase and am loving my new wheels. Thank you for making the process so seamless!

This has been a great car buying experience. The sales staff is attentive and very helpful. They…read moreworked with our difficult credit situation. I would recommend Credit Cars to my friends and family! Thank you Dan and Credit Cars crew!

I originally hated this place after the first car I bought. I got a really bad deal but I've come…read moreto realize I just need to be smarter about buying cars. I have been working on my credit but it's still not good enough for a new car. Friday, I went to purchase my second vehicle from credit cars, and my experience was so much better. The new manager Angelo, and Derek my car sales man made car buying a fun experience. They spent their whole day helping me find the perfect car for the right price. Bless their hearts, they went the whole day without eating just to accomodate their customers and I. I highly recommend buying from this car lot if you don't have the best credit and you have a trade in or a down payment. These guys will give you great customer service and are not typical pushy sales men. I will most definitely be back for my next vehicle!

I purchased a 2008 Smart Car at Integrity Auto 2 years ago. I would highly recommend this dealer…read more I am currently buying a second car from the dealer. The owner will work with you and if a problem comes up he will take care of it, providing you bring it back in a reasonable amount of time. Owner will not sell you a car with major issues. I have recommended to my friends and will continue to do so. Very Very happy with my experience not only with the owner buy all employees. Smart cars can not go to just any mechanic but they keep a mechanic on site that understands the cars and will work on them for a reasonable cost. Chris B.

I give this place 0 stars. We recently bought a truck and put a down payment on it. There was…read moreissues with the truck and we kept being pushed into buy it. They said we had a warranty on it. We kept being told we will be called to fix the issues on the truck and we were never called. When we took the truck back they were trying to get us to go into another truck and we didn't want to do that either. They have wasted a month of our time. All they care about is the money and taking advantage of customers. We are now only getting $1600 back when we gave $4000. All they want to do is take advantage of people and their families. I would not recommend going there and don't deal with the owner or any of his employees!

I could have taken their 2.2 rating seriously but instead I booked a Test drive. It was scheduled…read morefor 10:00 am with a White Chevy Silverado Lt 2024 which is listed on their website. I arrived at 9:45 and Salesperson Elijah was busy so he pawn us off to another salesperson. He informed me that the truck was in Victoria Texas but they had other trucks if I was interested. I told him no and walked out. They could have told me that this specific truck was not there/fucken waste of time and energy! But at list I now know of their deception practices to get potential buyers in. Do better guys! As for me Car max or Carvana is where I'm taking my business since you guys didn't want it.

I hope I get this correct but here goes. I had to get another truck when in New Mexico. All…read moregood, great 2024 Chevy 2500 HD. Off we go to the rest of the US of A with temp tag on the truck from New Mexico Fast forward, we get home (about 2 months later) and try to register the truck. Nope, because I didn't register in NC within 30 days, they assumed my insurance lapsed. (curious why at this point they were not notified). So call to the dealer, NC and NM DMVs and the lien holder. Seems the dealer didn't sent it over as they used a 3rd party and it finally made it through the system about 1 (2 months late) week ago. Dealer then says, "we did all we can do at this point" My assumption is it is all fixed now. Insurance thing fixed! Time for the tag, No Bueno! Title info has not gone to NC. Call to both the lien holder and the dealer. What do you know! The dealer made an error and is overnighting the fix. (didn't tell me what) and MAYBE just MAYBE! I can get my tag next week .... stay tuned.. (I am sure there is more to this story.) At this point, It's become a nightmare. (I am on temp tag 3) UPDATE 8/14 - Seems the lender had an issue with the title so now the dealer has to do something. Waiting to hear back about this CRAP now! Ok blood is starting to boil. Over 3 months.!!!!!!! I need resolution! UPDATE 8/18 - Sent this email to BRAVO and no response (didn't expect one - IDIOTS): Saul Tena, (hes a manager lol) Can we please resolve this finally? Next week will be my 4th TEMP tag! I have never EVER had a situation like this that has gone on for MONTHS! I just want my tag. Something dealers do every day. Also some sort of compensation for dealing with this for over 3 months! from the lender today: At this time, Mark, the original title has not yet been issued by the DMV. It can take up to 6 - 8 weeks -(REALLY!!!!!!) for the title to be issued. On the other hand, a note on the account shows that we sent a letter to your originating dealership to inquire if the title paperwork has been forwarded to the local DMV to complete the process of title perfection. In the meantime, kindly allow some time for the process to be completed. Almost 4 months and still no title at the lender. They never sent it until I started asking about it. Don't use them! Good luck if you do.

Five Stars with a High5! Save Your Skin... Tint Your Car…read moreWindows! Cuts out 99% ofUV damaging rays! GeoSheild... Better than Sunscreen! I Finally did it! After three weeks of online research re: Auto Tint products/problems and visiting three other tint shops... I found Tommy at Tint Dealers. He 'gladly' gave detailed answers to my 'Many' questions and concerns about receiving the GeoSheild C2 Ceramic (Carbon/Ceramic Nanoparticle) tint I wanted. He went on to explain the process, tools and top notch technology he uses. This man is beyond knowledgeable and intelligent. He takes pride in his work and loves what he does. Easy to see in two seconds. 100% Trust Factor. In addition, to his many years of experience and reputation of precision perfect installs, he has built exclusive contracts with new car dealerships in Las Cruces. (Yes, I ask a ton of questions... but this man enjoys answering!) Just recently, he was called out to train pro tint installs in Miami FL. Unlike, other shops I spoke with, he guaranteed perfect results. Meaning, there WON'T be 'Normal' bubbles and wrinkles I'm supposed to smooth out, for 2 weeks, after installation. Oh... and I WON'T need window stickers that say "Do Not Roll Down!" He said, "That's Not 'Normal' with a quality product and propper installation. Another primary concern was, how do I know I'm receiving the exact GeoSheild C2 Ceramic product I'm paying for? After meeting him at Tint Dealers, seeing his stock and equipment... questions answered/decision made. I chose C2 Ceramic, 35 Driver/Passenger, 20 Sides/Back and 75 Windshield with a 5 Visor Strip. No more frying my skin in the sun under clear glass! From the initial phone call to final result I couldn't be more pleased! Worth 'More' than I paid!

had my brand new vehicle tinted about a year ago tint has held up all this time very professional…read morejob. Was sent pictures of the job after it was done. Would definitely use them again.

Vick was super helpful in getting the exact car I wanted made the process super easy!read more

Quality of their service technicians, don't trust their work. Service manager is absolutely great…read morebut she only does what the technicians say. Do not take your car there they will keep it way to long and add issues that don't need done.

A tad late on the review, but I've had nothing but good experiences here! Chris was awesome. Helped…read moreme purchase my first car from a dealership. Super military friendly; as a young woman not super knowledgeable about cars, I felt like I wasn't getting taken advantage of here. Bought my 2014 Jetta in December 2017, just over 20,000 miles & a good price. Thanks Chris for everything! I appreciate you being real, kind & great at your job

We had our van towed here when it broke down on a camping trip and Chuy went out of his way to fit…read moreus in to the schedule and get us back on the road. I really appreciate the hustle and great customer service. Thank you!

Out with the old batteries and in with the new!! After…read morereading about Judy's Alzheimer's walk across the US at www.judywalks.com Justin at Sunset Auto made a very kind donation of a battery installation to get Judy and Carol back on the road! Thank you Justin!

After trying for weeks to secure rv batteries and installation without success, Justin & Sunset…read moreAuto rose to the call with a next morning install! Friendly, top-notch customer service! Thank you Justin!