Came in for an urgent request as I'm driving across the country. They let me know they were extremely backed up and could t help me but recommended a fellow tire shop. Went over there and they were able to help me out immediately. Bairds could've easily just sent me on my way but they were very helpful. read more

I've been going to Bairds for years for various of our cars - mostly newer cars and all of the little things they need as general maintenance. Recently I bought an older truck (1986 F150 4x4). It had sat for over a decade, so needed all of the things. Bairds has done an amazing job. Got her running and running SMOOTH. I love this truck and couldn't be more grateful to Bairds for their patience, skill, and reliability. I 100% trust this business. read more

Bairds Automotive - 1986 Ford F-150 4x4 - Auto Repair Near Me - Las Cruces, New Mexico

Untrustworthy. Decided to give them a try so I brought my vehicle in for diagnosis. Check engine light was on, brake light was on, and occasional noise coming from front axle. Upon picking up my vehicle, they did not check what codes were causing my "service engine" light, did not check my brakes or could tell me if they needed fluid, brake pads, rotors, etc. They disassembled my 4wd hub, and let me drive away with the cv axle completely loose and free hanging. I had to research YouTube videos and re install the internal portions of my 4wd hub at home. (Took me about 15 min) They charged me $225 in labor. They should be ashamed of themselves, I will warn everyone to stay away from "Baird's automotive" read more

My Mercedes SL550 broke down in Demming, NM and had to be towed in for repair. Normally repair work is / was only done by an authorized Mercedes Dealer, however I was assured by many friends that Baird's not only is 55 Tow Truck miles closer to home, They do excellent work. Long story short, they ordered the damaged idler pulley and serpentine belt and as soon as parts came in, had my car ready to go in two hours. Bonus is the very, very fair pricing for the work involved! Bravo to all the folks down at Baird's and they now have all future business on both of our Mercedes vehicles. read more

Plus 2 stars for repairing the problem with my car. Minus 3 stars for not reinstalling all of the mounting brackets and associated securing hardware. I paid over seven hundred dollars for a repair and the mechanic chose to leave off around one hundred dollars in mounting brackets and hardware when reassembling the removed parts. Later I was informed that that parts were missing. When I stopped by Bairds their position was that they didn't remove the hardware and they refused to fix the problem! I had to spend more money to buy the missing parts and get them installed on my car. Save yourself time, aggravation, and money and get your car repaired at another shop!​ read more

Courteous and professional. I needed a safety inspection done on my new (for me) truck. Everyone else wanted to see it first and would not quote a price to check it out. Now, thanks to Bairds, I know what needs to be done before I can safely hook a load to it. I am grateful they took the time they did to look at everything. Thank you Bairds for the warm fuzzy! read more

Be aware, NOT HONEST! I was driving through Las Cruces and found out I have a power steering fluid leak. I looked on line and Baird's had good reviews. I called, and they said to bring it in. I thought it would be something minor, but to my surprise, they said I needed a new rack and pinion assembly. They quoted me a price of $1200. I decided not to do it, and I drove the car like this for over 2 months. Last week, I noticed that the leak got worse, so I took it to a local shop in the Cleveland, OH area. I told them that I thought I'd need a new steering rack, but they wanted to check for themselves. They called me back and said the repair will cost $99! There was just a leak from one of the lines, so the line needed replacing. read more

These people are great! I dropped my truck off for an oil change, tune up and diagnosis of check engine light/codes. They did the diagnosis and the needed work plus checked over the belts, brakes, tire pressure etc. They took me home when I dropped my truck off AND picked me up when it was finished. The price seemed very reasonable to me. I will definitely take my truck here again. read more

It is hard to find a great honest mechanic. I was traveling from Florida to Arizona and my car broke down for the second time in Las Cruces NM right at the corner of Triviz but when I met Greg I felt comfortable. They had a lot of cars to services but seeing I was out of town they worked me in. Unfortunately the parts werent available so I stayed the night in Las Cruces but he had an employee take me to my hotel after helping me find a good one. The next day they got the parts put it on but the car was still doing the same thing. So they took off the parts and we concluded it must be the engine. I called Mazda they couldn't see me for a week so Greg suggested I rent a car so I can take all my stuff and leave the car there for a while until I figure out what I want to do with it. I MEAN HOW AWESOME IT THAT!!!! Of course he charged me for labor but its a business I understand. I paid 150 instead of 600 which it would have been with the parts and labor so I still gained. I am 2 hours away and would prefer to drive all the way back there to NM and see him for car work in the future instead of trying to find another mechanic. Its hard to find a honest mechanic. I recommend Baird to anyone riding through to stop there and get your oil changed or work done and if you live in Las Cruces or close by this should be your new mechanic. period. read more

efficient, quick , and thorough . I have brought all of my vehicles here and always got squared away and taken care of in a timely fashion ! Will always come here reliable and professional . So considerate . They really go the extra mile . read more

Cammie is a rock star! She took great care of us. She really knows her stuff. We were passing through Las Cruces and our starter went out late on a Friday afternoon. They had our van towed to the garage and they fit us in and had us back on the road in two hours. I would recommend them to anyone! read more

This is absolutely the best experience I have ever had in an automotive business. As a single mother of three boys traveling to Las Cruces my older model car threw a belt. I called Bairds and everything was taken care of and I was shocked at how affordable it all was!!! I felt like a member of their family and they made sure of my safety AND went above and beyond the normal standards to take care of us. Extremely quick service! I am scared of automotive places because I am female, this is where I will bring my car from this point forward! Well worth the 100 mike drive to be taken care of the way they treat all of their customers. Extremely professional. Clean shop. I can't say enough to describe my sa read more

I had to leave a car that wouldn't start. They were honest when they could have taken advantage of us. True integrity and professional. They are now our go to place. read more

I was told a few months ago, after I moved and drove down from Washington to Las Cruces that I needed to get my battery changed. I found Bairds and headed in, expecting to take care of that. However, they pressed me for why I needed a battery change and insisted on checking it first. Turns out, battery was totally fine and it was a huge relief that they were completely honest about not needing a new one just yet. Plus they fixed this weird noise my car made when starting that they'd noticed, which was great. They refused to charge me, and while I was in shock, they gained my trust. Whenever it is time to get more work done, I'm definitely coming back here- these guys will be honest with you! read more

This is the most professional mechanic shop I've found in Cruces after 4 years of living here! No more shadiness at pep boys or anywhere else. Best customer service (rides back home if you're leaving your car for the day)--Greg is great as first point of contact offering instant quotes and Juan is honest, extremely skilled, and able to share his knowledge with you in an understandable way. Highly recommended for any students or out of towners needing a regular trustworthy place for repairs and oil changes! read more

Great, fast, friendly service. Took my Nissan Armada there and they were much cheaper than taking it to the dealer. Highly recommend Baird's Automotive for your cars repairs. read more

Was having truble with my transmission so i took it to Bairds. they were very friendly. and diagnosed my truck the same day. They gave a couple of options and with in two days my truck was running great.Very fast service, friendly staff, Honest mechanic I highly recommend Bairds, to anyone who may need auto repair. read more

I have been coming to Baird's for almost 10 years now. I have had them service multiple cars (10+) for me and I have not been disappointed once...and I'm picky! Give them a try...they care about the small details unlike the dealers. read more

At best, it is a nuisance when the "Check Engine" light comes on, and you never know if it is something serious. Baird's Automotive is good at diagnosing problems, from a dirty sensor to a faulty vacuum tube. They are fair and never try to sell you something that you do not need. Highly recommended. read more

We were visiting Las Cruces from San Diego. Minivan started shuddering on a family trip to Carlsbad. We took it to Bairds based on a local friend's recommendation. Best decision possible. He had a stack of tickets for work to be done, but he worked us in because he knew we had to leave town the next day. He diagnosed the possible issues and presented our options - including the option of driving the van back home to get the work done. This is the work of an honest mechanic. If you ever need something done, I would trust Bairds to give it to you straight. read more

Bairds Automotive is OUTSTANDING! Exasperated after experiencing multiple issues with the local Honda service center, I started taking my vehicles to the good folks at Bairds for service and repairs -- and I am glad I did. Their work is top notch, their prices are very fair, they are completely honest about what you need (and what you don't), and they always go the extra mile to ensure your vehicle is taken care of. If I weren't being relocated by the military, I would definitely be a customer for life. Thank you, Greg and team, for YOUR service to the local community! read more

We've used them many times with fair prices & honest work. It may take a bit to get parts in though so if you can wait, use these guys.

To overpriced they wanted $100 just for a Diagnostic check. Their rates are high for labor for this reason I don't recommend them.

Greg is a first-rate pro. I used Yelp to find Greg's services in April, as he changed my brake pads. As an Uber and Lyft driver, I have to undergo an annual inspection. I failed due to deficient front brakes. I notified Greg and without hesitation he owned up to the fact that work was done and there should not be a problem with the pads. Yesterday he told me that there was something wrong with the pads that he installed in April, and replaced the pads free of charge. I anticipated a bill for either his labor, his parts replacement, or both, but instead, I had no additional charges billed to me. He handed me my keys with a smile. As long as I live in Las Cruces, I will use no one else. Greg is an honorable man. When it comes to evaluating auto repair services, to me there is not a better trait. read more

I had a problem with my old truck (my only transportation), so I brought it to Baird's (they were the closest and had good reviews) and left it overnight for them to fix the next day. They called me and told me the problem (power steering pump), and I had them replace it. (The price was about average.) They fixed it right away. Almost exactly a month later, the steering quit again, and I left them the truck. Since the pump was still under warranty, they fixed it again, but for no charge. I had the truck by the end of the day. I have found Baird's service to be excellent; very professional, honest, fast, and dependable. Communication is very good. I don't normally have much work done, but when I do, they have a new client. read more

Brought our car in because the cooling fan blades were broken off, forgot my phone in the car, one of the techs dropped us off at home, we did not hear from them for 3 days and they made no attempt to come by to advise us our car was ready, we got a ride from a neighbor finally when we picked up our car the bill was $700.00 when we got home husband checked out what was done, and the fan assembly was loose as they didn't tighten it down, after so many days and so much money, we just decided to never ever go back there again, poor work+poor communication, as they knew what was going on, and the tech who dropped us off lives just a few miles away, never ever again, will never recommend them to anyone. read more

Excellent shop! Greg was so helpful as we passed through Las Cruces and developed an issue with our transmission. We took the car in without an appointment on a Monday morning, and they gave me a ride back to the hotel. Later in the afternoon they called, then came and got me for the return to the ahop. The problem had been diagnosed and fixed, and the charge was very fair. Give 'em a try, you won't be sorry! read more

This place has good service- they may be honest but they are SLOPPY. You MUST know the specs of your car before you go there. Greg the manager was very friendly, and was cordial when I asked that my oil be changed again- when the mechanic put the wrong kind of oil in my car the first time. I even opened up the hood to show the mechanic and Greg that my car takes 10-30, not 5-30. Says so right on the engine cap. So they did- no extra charge. When I drove away, I checked my engine once I got home. They had slopped oil all over my hood latch, when then dripped onto my engine cover and my front bumper when I opened it. I then went back- they were very nice when they cleaned off the oil with gas at my request (which is what you're supposed to do- gas is a solvent). The thing that brought this whole ordeal down to one star was when I checked my invoice and noticed that they had checked my tire pressure. So doing my due diligence, I rechecked my tire pressure- thankfully the caps on the tire valve didn't fall off- they were only half way screwed back on when I checked them- sloppy work. The reason why I'm writing this review is that my tires were all at about 40 PSI. It says right on the label on my drivers side door that the front and rear tires need to be 30 PSI. Having them overinflated, especially in this hot New Mexico desert during the 3rd week of August is EXTREMELY DANGEROUS. I could have popped a tire at any time, and guess what Baird's is not going to pay for a new set of tires. Either the mechanic was sloppy, trying to destroy my car (and potentially my LIFE when I pop a tire and hit the car next to me), or doesn't understand what PSI is- we're not dealing with metric, hermano. Good service (the second and third time around) but SLOPPY and because they endangered my life, I will never give them my business again. read more

Several months ago, my truck battery dies at the gas station next door. I went in to ask for help. The immediately sent a mechanic with a jump pack and got me back on the road. read more