Terrible customer service. I was referred by a very nice employee at Midway Sports to try Baseball World because they didn't have the item I was looking for. I drove over to Baseball World excited to find a new baseball store for my son..... The owner was so rude to us. My son asked a question and the owner was very stern and pointed in my 9 year olds son face scolding him. My son simply asked a question about a cleat and should have never been treated this way. The owner was not helpful and in fact was so mean it was scary. We left the store and will never go back. I don't understand how this man is running a business with this rude customer service. read more

Terrible customer service!!!the old man tells me to go online in order to purchase. However, the website is under construction and not available. I kindly ask him if can walk around the store to see what merchandise they carry in order to possibly pick something up for my son. He basically kicked me out of the store and said I can not enter the store to see anything. Do not go to this place, order from anywhere else and save yourself the trip. read more

ni se les ocurra comprar en esta tienda, el dependiente ni te habla y luego llega un señor mayor el cual es de las personas mas desagradables y mal educada que he conocido en mi vida x dios q mala experiencia read more

DO NOT GO IN PERSON. I rated it 1 star but it should be 0. Horrible customer service, it was our first time and we were only looking at merchandise when an uneducated and Very unprofessional worker approached us saying "You cannot touch anything, go online and order it there. Here's the website." Giving us a business card basically kicking us out as he walked us out of the store. Never going back and never ordering from them ever. read more

I would recommend buying from Boombah...evoshield...3n2 ...or any other online store. If you go in person to this store you will either deal with the older man or the young kid. Not sure if related. The older man is about as rude as they come. From the minute you walk in the door he is behind you making you uncomfortable and watching your every move as if your going to steal something. Mind you the store is the size of a bedroom. If you say you just want to look and he makes you feel like you should just go online and leave the store. I have heard this from numerous people in the Miami baseball circle. If the young kid is there alone you will have a better experience. I Dealt with him once without the older man there and he was very helpful and did not bother us. He should run the store alone in my opinion. read more

This place is a rip off and the owner is rude. I called before going there. I asked if they sold Allstar catchers mitt. He said yes,i asked how much? He would not give me price over the phone.when I got there I told him I was the one that called about the mitt. He wanted $449.00. I told him allstar sells it for $400.00. He told me to get from alllstar. I did two day delivery and saved $50.00. All the equipment is over priced and the costumer service is horrible!! read more

Knowingly, due to convenience of time, I overpaid for a product at this store. When I attempted to exchange the unused product (receipt in hand), the staff which consists of two individuals, was rude and unreasonable. Unprofessional would be a generous statement. read more

When you get there you have to knock. The man who eventually opened the door says they Are an online only store. Didn't even let me in the front door, was saying no to me before I could even finish asking my questions to see what they had. I personally think my money just wasn't good enough. No problem! Thanks buddy read more

Unfortunately, since Sports Authority closed this year, I had to settle for this store. It was closer than going to Dicks Sporting Goods. They keep their front door locked, super annoying waiting for someone to open. Next, the man was so impatient and he looked like if he didn't want us to buy anything. At first I thought he was being prejudice, but after I read other reviews that said similar things, I k ow that that's just the way customer service is at this store, SUCKS! And the prices are so high! Go to another store instead. read more

Order placed 8/10/16 just shipped yesterday. Horrible customer service. Their answering machine is full so you can't leave a message. They don't ship your item until you write an email and ask about it. And then they just send a shipping notification. No service. read more