I want to give this 5 stars so badly, because we DID have an excellent experience!…read more I was a little worried after seeing some reviews, but our room was GREAT! It was very clean, nicely decorated, and the bed was suuuuuuper comfy! Check in was a breeze and the staff was friendly. The bathroom toilet paper holder was broken and the shower was a little weird when it came to getting the water hot, but it worked just fine. Having never been to a casino before, I learned how to play Blackjack and had a great time! I stayed away from the machines because I didn't really understand how they worked. My ONLY disappointment was that we had to leave the hotel to eat. None of the restaurants were open and I do wish they'd made that clear when we checked it. I understand now that the restaurant isn't open on Mondays and that's fine, but it would've been nice to have that made clear upon check-in. (We drove down the road and ate at Teddy's and it was great.) I enjoyed my time here and would like to come back one day! The whole area is full of beauty and recreation.

This place is not good at all. The employees and security guards all seem unhappy and unfriendly…read more It honestly feels like they don't enjoy their jobs. The girl at the bar with the dark hair -- the bigger girl -- was rude as hell. She didn't smile, say hello, or even thank us. She definitely seemed unhappy with her job. These employees need a lot more training, and management needs to pay closer attention to how their staff treats customers. If corporate or the CEO wants more people to visit and spend money here like I did, they need to train their employees better and improve customer service. Nobody wants to help when you ask for it.