After having a recent problem with Safeway, I've decided to turn my attention towards another store and Basha's was right down the street. I can't review it during its busy day hours but my husband and I went late at night around 9. We were so impressed by their organized freezer section. Everything you need is so visible and right there in perfect stacks. No more searching through the frost and getting frozen finger tips just to find a certain bag of vegetables or that pizza you wanted. We walked around the store some more and tried to get the gist of it. From what we could tell, it was very well organized and kept clean. Plus even though it was late the cashier was more than happy to check us out and didn't hint an "ugh" or "sigh". We will be using this location/store from now on. read more

This review is for the balloon and flower center at this Bashas location and the wonderful service experience I had over the phone. I had an event recently that I needed at least 30 balloons for. Since Bashas was down the street from the venue I gave them call to see if they would blow up balloons for me. Not only did they allow me to bring in my own balloons, but it ended up saving me money! I thought I'd get charged for bringing in my own balloons, but it was the opposite AND they were $0.25 less than Party City. It's always nice to save some dough. But really, it was the service experience that wow'd me. From the initial phone call to the second phone call to balloon pick up. You see, I called to make sure they would do 30+ balloons for me. The balloon center was closed, but I spoke to a Bashas manager that was more than friendly and helpful over the phone. When I called the next day to let them know that I was sending my boyfriend to drop off the balloons I spoke to a different employee that was equally as helpful. By the time I got there to pick up my balloons, they had left a special note with all my balloons for me at the flower/balloon center. As simple as this may sound, everywhere I've called in Tucson, sends me to "customer" service when I call for balloon services. It's like nobody wants to deal with a customer. But not here! They were all willing to accept my questions, phone calls and requests and with a great attitude! It's rare to find such customer service oriented individuals in general, and this Bashas has several. I'd do my grocery shopping here if I lived in the neighborhood. read more

Bought a pork tenderloin two-pack. The nutritional information for sodium indicated that it was low, around 260, meaning just natural meat. Cooked it and it was so salty I couldn't eat it. It was injected with a very salty solution which means their nutritional info was way off. With high-blood pressure I try to make sure that I eat healthy but this was totally misleading. This was the second time I purchased a tenderloin that was so salty I couldn't eat it. I thought the first was a fluke but apparently not. I don't know why they are injecting their meat like this unless it is to give it a longer shelf life. I will be speaking to the manager about it, for sure, and if I don't get anywhere, I'll follow up with an investigation. It is fraud to represent a level of sodium and then to willingly alter it by injecting a high salt concentration solution. read more

Shelves not stocked, they stock smaller sizes to increase profit, no signs in aisles, same products in multiple locations, many product offered passed expiration date, etc, etc. This store was built when when the clientele was mostly working families. Today, you have a little more upscale customer but the store has not kept pase, dirty, unprofessional employees, etc. Most smart people drive the extra mile and go to Friyes or Safeway. read more

This Bashas' is all right in terms of location and selections they have. I have just been to better Bashas' locations. I think this particular location needs a remodel or some kind of strategic layout makeover. read more

Well this review is for the bakery and Starbucks inside. Bashas has the best doughnuts around...so good and moist. I love the apple fritters and chocolate covered cinnamon roll. Apple pie in the bakery is to die for and I usually hate store bought pies, cakes, bakery items because they're usually bland and gross, but Bashas' taste homemade. Starbucks is awesome and they know what I want as I'm walking in. My coffee with steamed soy and an xtra shot is ready by the time I'm done paying. Everyone is very friendly at this Starbucks. Bashas doughnuts and Starbucks are YUMMY!!!! read more

The Catalina Bashas has serious inventory issues. Instead of restocking, they fill in with other products, so the shelves look full. The deli is outstanding, the bakery would be so much better if they didn't "fill in". I just threw out grey ground beef after two days. Produce is mediocre. The checkout counters have shredded black duct tape on the spot provided to write checks. On most occasions, I drive past Bashas to shop elsewhere. The people are great, they have to be. So sad read more

I usually receive great service, although there was a new younger cashier who was very rude. First she had a long conversation with the person who was just standing there after everything was already rung up and didn't seem to care that there were three people waiting in line finally she finished her conversation about how customers treat her and then took the ladies card and finally finish the transaction. Then she took the next people in line and told me that there is another cashier open as the pointed to the cashier next to her. I I would have been next in line and if she just run me up. But since she was so rude I'd rather go to the other cashier where are there were 2 people in front of me. Well at least the cashier who usually rings me up was there and is she is a very nice lady unlike the new very rude cashier that is tatted up on her arm. I will not go through her line again she is very lazy individual. read more

Cashier 140 is extreme!!! Throwing my groceries around because she wanted to show everyone how fast she is?? Honestly me and everyone around us were shocked she was throwing stuff around, slamming my bags down! I thought my bottles were gonna break cause she was trying to be fast!! Remind you only one person was in line behind me with 2 items!! I will never go to her checkout again!!! Love the store just not that cashier! read more

It's very close to our house, but I don't go there unless I have to. Hate even walking in. The entrance areas and patio are filthy. Have suggested power washing at the "customer service" counter three times, but was ignored. Produce is often old, even shriveled. Layout of store and selection of grocery items is about 30 years behind the times. For example, they have healthy items in a separate section, as though people who eat healthy are a fringe group. Plus prices are higher than other grocery stores. I shop at Safeway on Sunrise and Swan instead, although it's a few miles away. Very clean, great produce section, everything I need/want otherwise, lower prices. Good management. Natural Grocers at River and Craycroft is also excellent. Selection is similar to Whole Foods, but much less expensive, read more

I started shopping here when I moved in to the neighborhood a few years ago. I'm so glad I'm moving back in town near literally ANY OTHER store next month. I never brought home a chicken (from meat department or rotisserie) that wasn't slimy and on the verge of going bad. I started meal planning around no meat because all of their products were awful. Produce was the same way. Buy 5 stalks of celery? 4 out of 5 of them will already be rubbery. Bananas are either neon green or ready for banana bread. Strawberries, 4 weeks in a row, were so mushy they fell apart in my fingers as I sliced them up. Which was a big difference from when they were practically white. It'd be one thing if the quality of the product sold were cheap but, I can literally buy the same items at Fry's for 2/3 the price. The only good thing about this store are most of the employees read more

There are a lot of choices for grocery stores in this town which is bad news for the bashes at Sunrise and Kolb. The deli counter there tends to be very rude and not at all customer-centric. I asked them to slice up some prepackaged salami for me, something they had done a dozen times before. The deli counter clerk unapologetically said no. When I asked why he said that they have a new deli manager who prohibits this because they can't charge the labor for pre-packaged products. In other words they are unable to charge me for the 60 seconds of labor that would've taken to slice up the meat for me. Unbelievable. It seems as though while other grocery stores bend over backwards to show goodwill towards their customers, this store can't seem to figure it out. Try Safeway or Fry's as they are much more appreciative for customer loyalty. read more

This one is in a great neighborhood, and the people have always been friendly and helpful. I don't like to frequent Bashas' for my regular groceries, though, as in general they seem over priced. Wish they had more of an organic and natural selection there, but I suppose that's why they are associated with AJ's down the road. read more

Been shopping there for 9+ years. Great selection, great prices, and great people. You never have to worry about lines being too long, because they'll always pull in more cashiers if it gets busy. read more