This business, it calls itself "Affordable Auto Service" but it's anything but that!!! Here's why…read moreI can say this: My vehicle's "Service Engine Soon" lamp came on the dash recently so I grab my OBD and plug it into its port to see what's going on. It's showing a DTC of P0128. Click on the additional info button on the ODB and it states there are 4 possibilities as to what's happening. The most obvious: a thermostat that's stuck open. Purchase a replacement thermostat and am set to replace it when I re-injure a past foot injury. Back having to wear a walking cast so I'm now slightly lopsided and in no condition to perform the repair myself. So it's now a trip to a shop to have the work performed. Drop my vehicle off to this shop at 7:30 AM and explain my ODB shows a DTC of P0128 and leave them the thermostat I had purchased myself. Inform the employee that the coolant was last replaced in Oct of 2020 so this might as well be replaced also. Should have asked for a quote upfront for I would have saved myself the shock of seeing how much I got charged several hours later. Returned at 1:30 pm but I see my vehicle with its hood up so they're still doing something with it. I return an hour later and it's parked so the work performed, it's completed. Or so I thought. So what did I get charged to have the thermostat replaced and the coolant? Would you believe: $840 dollars!!! That's right. Yeah, I can't believe this sum either. Worse yet, when I drove away I couldn't believe what I was looking at on my dash. The "Service Engine Soon" lamp was still on and I had a NEW idiot light flashing at me. I pull into a parking lot to see why the "Low Coolant" lamp is on and it's obvious. There's absolutely NO coolant in the coolant reservoir!!! What the hell??? My auto's Low Coolant sensor sits in the bottom right-hand side as you face standing in front of it. Every time I turn my vehicle over, this lamp comes on. Three days later I return and request they add a couple of quarts of coolant so this lamp won't come back on. Surprised I wasn't charged for this. But lo and behold, guess what's no longer lit on my dashboard? Right, the Low Coolant lamp. I inquire as to why I'm charged $550 dollars just to replace the thermostat and another $200 dollars to replace the coolant? Get told, "there were issues" and the mechanic took longer. I ask, "and what were these issues?" Unsurprisingly, I never received an answer to my question and "these issues" they're NOT written down anywhere on my Repair Order! Gee.... I wonder why????. The paperwork shows nothing but dollar amounts but as far as how much time was spent performing the work, nope, not a thing. Zilch, nada. So I ask, "how much time was involved and get told, approx 3.7 hrs. Hard to believe it takes a WHOLE hour to remove coolant and then add almost 8 quarts. REALLY??? I have since been informed that replacing my vehicle's thermostat, it should only take, at the most, 2 hrs. As for the coolant, this should have been included with the work performed given it was the THERMOSTAT that was replaced, for crying out loud! I did receive a "new customer" discount but this was not mentioned when I dropped my automobile off and someone probably thought, "this guy's lookin' at a $1,000 dollar repair bill and all we did was replace the coolant and thermostat.... hmm, let's give him a supposed "discount." I now realize, I should have simply asked for a quote on what this business would charge me. As the saying goes: "Buyer Beware" As to whomever owns this business, a word of advice: just because a customer turns up with their OWN part because they already know what needs to be done because they also own an OBD, this doesn't give you the right to overcharge them. Also, a customer having out-of-state license plates isn't a signal to justify Ripping them OFF because you think, "gee, what are the chances they return to complain?" Well, there is such a thing as the state of Washington's Consumer Protection Division so in fact, I do have recourse to file a complaint with them, in case you weren't aware. One more thing: how about relocating your hourly labor rate sign so it's more prominently displayed where customers can more easily see it. Having it on the wall opposite the front door, since most customers will come through this door, if they don't close it, then the information is HIDDEN from VIEW. I hope it pleases you to know, you scammed a former Armed Forces Service member. As such.... PAT YOURSELF ON THE BACK!

So glad I got the extended warranty when I bought the car! First it was the transmission, then a…read morecylinder, then the timing, and other little odds and ends all at the same time! The technicians didn't stop working on my car until it was good to go! Very friendly, helpful, and encouraging service. Plus they had a loaner can that they let me use until mine was fixed. Very affordable for the issues my car had! Great big Thank you to everyone at the shop!!! Customer for life!

My car died on the drive back from out of town and I was stranded on the highway in the 110*…read moreweather. I called Jamie and not only was he there to help me on well under 30 min but he brought me cold water and followed me back to Moses to make sure my car and I were all good!!!! I would VERY highly recommend Jamie's Mobile Repair!

Jaimie came out today and relaxed the lower control arm and bushing on my car. Something many shops…read moredon't do and one tried to tell me to look at it when I told them what was needed would be 200.00 just to look, blew them off. I could of taken in to a suspension shop for little less than one he charged. He arrived earlier than he expected but called to see if that would work for me first. I had used his services before for another vehicle and was pleased than too!!! I wish all mechanics were so professional and upfront. Why take your vehicle somewhere and wait around let Jaimie do it at your home or business.

Brought our truck in for a transmission. 3 plus months later it was finally done. We we given very…read morelittle information about the progress and every time we called about the progress, we were given an excuse. When we finally gave up on them and asked for our truck back they had sent the transmission to a "friend" so we could take the truck but would have no transmission. We finally got our truck back only to have it start not working properly and throwing codes in less than a year. We Brought the truck back for it's warranty. Months passed with no communication. After 4 months our lawyer sent a letter demanding action. The business's response was "they didn't have an appointment "Today after over 5 months we are picking up our truck, which now has a dead battery, and they did not complete the work. We are "eating" the cost of this repair as we no longer trust them to complete the work correctly. They are not trustworthy and you will wait forever to get your vehicle while they lie to you along the way.

About 150k miles on the transmission and it is still amazing. Much better than factory…read more Thank you again!

Great service! Helpful people and very kind. They offered options that were considerate of our…read moreneeds and budget and were honest and upfront with costs. They did the work we requested and even gave us some feedback on whether certain repairs would REALLY be needed or not. Some other places start throwing parts at things but these guys did the diagnostics and got down to the root of the problem. They solved the issue and made sure we were informed and comfortable with the work done.

Wow, what a great place to do business. From the second I came in I felt like a friend. Also, I…read moreneed to fish, so I need my truck and they were able to get me in in a very reasonable time. Dont go anywhere else or you will miss out on affordable and quick work

I wish I could give Woodard Auto and Truck 10 stars out of 5. My husband and I had a tire problem…read moreon our rv on the way from Washington to Missouri. We pulled in to their shop unannounced and they dropped everything to take a look. They referred us to a tire shop in town and called them to let them know we were coming. They got us fixed and back on the road within a couple hours. It's a family owned shop and everyone is so kind. I highly recommend!

Place is a rip off mechanic shop! oil change $486. Replaced about $200 of filters I didn't ask for…read moreand didn't authorize. Go here at your own risk. this was my second visit 1st time was ok got an oil change and replaced fuel filters on my diesel for about the same price...... Beware of crooks!!!!!!!!!!

We were stranded on I90 on a Sunday with nothing open and Aaron answered right away and was able to…read morehelp us get a tire. Very appreciative of his shop and being able to get us back on the road. Thank you!

From the owner: Local mechanic specializing in brakes, suspension, tires and all auto repairs with 20 plus years of…read moreexperience.