Absolutely amazing is all I can say…read more I have had to call in often to take care of personal, business, and health insurance needs and they have done it all! Josh and Jason are amazing at what they do and will have my business until the end of time. You just don't get customer service now a days like they provide.

From the get-go, Josh and the Guardian team have been a joy to work with. Great service,…read moreexplanation, rates, follow ups, and communication. They just got done what needed to be done without a lot from me which was a much needed stabilizing factor in the big move I was under at the time of enrolling in their insurance service. No need to shop around, just call Josh at Guardian.

Dickinson recently came to handle our home insurance through Twin City Fire Insurance and The…read moreHartford. They have just refused to renew our insurance because they say we failed to arrange for a home inspection. Despite their claim that the inspector phoned 3 times to make an appointment, we have no record that he did so. Nor did we receive any warning notice before the arrival of the notice of nonrenewal. When spoken with on the phone, they simply restated their claim that the inspector had reached out even though we can find no evidence that he did either by voicemail, text, email, or regular mail.

For the past nine years this agency and its personnel were excellent. I could call and get answers…read moreto questions almost immediately and my calls were returned promptly . The past year it has degraded in to a mess, I ask the agent if there was a cheaper vehicle insurance and she assured me she would look for it. I never received a return call. I called to cancelled my insurance 3 months ago as I had found the same coverage cheaper and was assured it would be taken care of. Today I got a notice of past due. No wonder my rebate never showed up. This is really sad because there were really nice people working there.

Great customer service, we were treated great by Lauri, thank you for such care, friendliness and…read moreservice.

Tim and his Staff of professionals reviewed our current policies and were able to provide better…read morequality of coverage at a large reduction in price when compared with our former insurance company.

After selling our home, we were in a pinch to shop and find the best renters insurance that would…read morecover all of our belongs in two separate places. Rachael was quick to get us a very competitive quote, that actually had the coverage that we needed and asked for. She listened to our needs and met them, where others that we shopped didn't listen. Thank you for taking the time to listen to our needs and finding us the correct coverage at a competitive price!

From the owner: Auto, Home, Life and Business Insuranceread more

My wife and I moved to this area just over 2 years ago and transferred our existing State Farm…read moreaccounts to Jeremy's office. We primarily worked through his office manager who was well trained and put us on track for a seamless transition and saved money to boot. Recently we discovered our kitchen/dining area flooded. Our neighbor helped to identify and seal the leak but the damage was extensive and we were scheduled to leave town. I was hesitant to call our agent, Jeremy, having never met him personally and it being a weekend. He quickly assessed our needs over the phone (while we traveled), arranged a meeting time a our home with our neighbor, and called in Service Pro, all within the hour. Fantastic! I have since had a few additional meetings with Jeremy and have discovered more of his personality. I find him to be not only on top of his game from a business stand-point but personally as well. I judge him to be truthful, straight forward, honest, and of good Christian morals. I feel blessed to have been led to this man.

My family and I moved to the Coeur d'Alene area a few years ago and chose Jeremy Lacaria for an…read moreagent. His office has been extremely professional from day one. From working through a second home loan to a review of all of our accounts which included recommendations and coverage changes we are fortunate to have Jeremy and crew.

We worked with Mark Wild of Insurance Northwest earlier this summer when we relocated to North…read moreIdaho. He helped us tremendously with not only home and auto coverage, but walked us the through the complicated process of securing health insurance. Mark was knowledgeable, responsive and super patient with my endless questions. :) He handled every detail and took all the burden off my shoulders. Thank you Mark!

I am so impressed by agent, Dave Munger. He has gone out of his way to help me and my family sign…read moreup for health insurance through the Affordable Care Act. He reminds me of a caring, honest, wise dad. If he doesn't know the answer, he is not afraid to get right on the phone to find out. Note: I'm not being paid for this review nor am I receiving any compensation of any kind. In addition, I do not know Dave Munger outside of this professional relationship.

Save your money these people are a scam!! Never again will I use this company! Complete rip off!!…read moreDo yourself a favor and insure threw another company!!

From the owner: Post Falls, ID: We at Infinity Insurance Group pride ourselves on our attention to detail and…read morededicated customer service.

I have, unlike others that reviewed, never had anything but courteous and efficient service from…read moreanyone at this agency. Kate is great to work with and helps with our insurance needs. She tries her best to get us the best premium she can. Perhaps the naysayers don't understand how insurance works and even though they saved buckets of money, how did their coverage change?? I would recommend them.

I was told I could not get a better price on my 4 autos and was paying $578. dropped a driver and a…read morecar off the policy and it only went down $30. paying $537. was told they had the best price. I went to a different carrier and got it all the way down to $163.45 same coverage as before. don't settle for anything less then what you can repurchase yourself. I was lied to and lost $1000's because of lies. I now only pay $163.45 savings $409.55 Do your research and don't let them get away with robbing you blind! 1 stare is to high I would have given - 3 stars!

Everyone at Miles insurance is super knowledgeable. They are the most helpful insurance people I…read morehave ever used . I would highly recommend them .

Very helpful with Medicare Supplement Plans, Drug Plans and other insurance options. Heather…read moreFreeman is our agent