I went to RW Patterson Funeral home for my dad . Mr. Patterson was very nice he person he gave a…read moresuit for and a deal on the casket .because dad was a veteran we got to bury him at Abraham Lincoln memorial cemetery in Elwood . Tuesday my sister and I made funeral arrangements for mother the person who took care of us who a very nice man .he made sure that we got what we want for our mother help us with thing get her in the obituaries in many paper get us pastor, and the urn and we get to bury my mom were my dad got buried.i don't why some people hate this place I think it hard enough to arrange a funeral think about this people do this for a living they have to be a little removed for the client. I could do what Patterson does.

If I could give this funeral home zero stars, I would. The main person we ve talked to, Kathy, is…read moreone of the most uncaring people we have ever dealt with. You would think since this is a funeral home and they are dealing with customers who have lost loved ones, they would be helpful and understanding...but they are not. It has been over a year since my grandfather has died in May 2011 and we have not received a grave marker. The grave marker is supposed to be for both of my grandparents. When my grandpa passed away, we put my grandmother's ashes with him so they could be buried together, the way they wanted. We paid for it in full back in September of 2011, and now it s June of 2012 and we have nothing. When we call to find out when it will be done, they have no answers and are extremely unhelpful. She yelled at my aunt on the phone, so I called to speak to her calmly, Kathy was getting very hot on the phone with me as well. They said there is a company that does the grave markers for them, but they will not provide us with the company's name so we can contact them directly. I would not recommend this funeral home to anyone. We are on the verge of contacting our bank or an attorney about fraud since we ve paid for something we haven t received. No one wants to be out a few thousand dollars and not have any idea when they will receive what they paid for. This is a horrible funeral home!!!

This is a family owned and operated business since 1951. They provide a wide selection of monuments…read morefor your family member's service. They do a great job of personalizing the monuments and put a great deal of craftsmanship into each piece. I highly recommend them.

From the owner: Design, Installation, Pre-Need Memorials, Production, Repair…read more Products: Benches, Bronze Memorials, Civic Monuments, Columbaria, Granite Memorials, Memorials, Monuments, Niche Plaques, Religious Monuments, Slant Markers, Vases, Porcelain Portraits, Mausoleums Services: Laser Design, Memorial Design, Memorial Maintenance, Memorial Refurbishment Locations Facts: Located at North Schuyler Avenue and Brookmont Avenue

Without a doubt this is an amazing company and the staff is amazing to say the least. The care and…read moreattention to detail that was put into everything by our amazing and talented Holly, she made sure not only to take care of my mom but also made sure to make sure we were ok during the entire process. Holly is an asset to this amazing company. She will be forever a part of the family. I can't put into words on how amazing this company is and entire team. If I could I would give it 10 Stars because of the Amazing, caring and talented Holly.

For being involved during such a difficult time for the family, Jackie and Deacon Pat make you feel…read morelike they have been family for years. They are so accommodating, patient, creative, passionate, professional and loving. The facility is beautiful- very spacious, plenty of private family area and extremely clean. They went above and beyond, even after the services were over.

Overall poor communication from staff, and Dr. Shiping Bao failed to do tissue studies for asbestos…read moreexposure. It was stressed to him that we wanted this testing specifically as my husband was a lifetime automotive mechanic.

The scientific portion of their service is adequate, however, the financial representation is…read moremisleading. I was told, repeatedly, the fee would be reimbursed under the FEMA Covid disaster program. That turned out to be untrue. Had I known that in advance, I probably would have made alternative arrangements. Instead, I'm now out $6200 with no chance of recovering those funds. Steer clear of this greed driven business.

I contacted Clarendon Hills Cemetery a few weeks in advance of my recent visit (I live in another…read morestate) to plan ahead and get some ideas of what I would like (my parents and other relatives rest there). Carey Richardson was really helpful, communicating well via both phone (promptly calling me back) and by email (sending me services, prices, maps of the cemetery with the locations of various options). Then, when we met, she was well prepared and efficient. We finished all the paperwork in under an hour, including looking together at the site. I was thrilled (and could hop in my car and head out). Later, when I arrived home, she emailed a scanned version of the documents at my request. Many thanks to Carey and Clarendon Hills Cemetery!

My family member's grave missing items (more than once ). Which appears to be a problem here , I'm…read morenot the only victim . The grave was disturbed by large machine and took over a year to get attention , with minimal repair. Concerns brought to office staff were met with rude , unhelpful, and deceitful replies. The office staff worse part of experience . If could move my loved one I would ! Less than 1 star

I contacted them once my husband passed and they charged me for a cramerion they never did. my…read morehusband was sendt to chicago since we donated his body. when Imquestiooned them why they charged me for a creamtion they never did they said,it was for,paperwork,but clearly on my paperwork,it said creamation which by the way when my husband was donated the place in chicago cremated him for free so DuPage never did anything for him when I questioned them they said it was for paperwork clearly my papaerwork said creamation I even showed them that . they also said that they never had me in there system well they are so wrong all they have to,do,is look at Sept 20 2020 in the morning of his passing at the West Chicago I'll facility when I went to them for my husband Jose Santiago. look his name up,on there website for obituaries you,will see it thee so,not,only,do they charge for services they never did they lie about it being there. plus they would never give me back a refund for a service they charged me for but never did. if they can lose paperwork what else can they lose just asking.

It feels a bit strange to review a funeral home but I am very happy that I decided to use Dupage…read moreCremations when my mom passed away a couple of months ago because they made everything very streamlined. I had visited the location a couple days before my mom passed and they were very respectful and took down all of our information so that after my mom passed they were able to just come in take her body to the home. They also were able to get all of our official documentation information filled out at that moment as well. We had the basic cremation package which allowed us a 30 minute viewing. The space was clean and allowed us some private time with my mom before she was cremated. Receiving her remains and death certificate was also very efficient. We received both a couple business days after the viewing. Thank you for making a difficult life event pain free and simple. That was very important for us as we grieved.

We only had a cremation for my loved one. Wayne was very pleasant and outgoing; I would recommend…read morehis services to anyone. Thank you, Jim Johnston

Bless you, Jason, for taking so much time and care to make sure that my nephew, Bobby, was laid to…read morerest with dignity. He has finally found the peace he didn't have in this life. My whole family appreciates what you have done for us as you did for my dear brother, John Michael. You are a wonderful caretaker and my family and I consider you a dear friend. God will certainly reward you for all your kindness and consideration! Blessings to you and your family during this Advent Season. With heartfelt gratitude, Fr. Ted

Attended a wake there. Director was very diligent and attentive. Very clean. Attractive setting.read more