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    Baskin-Robbins

    4.2 (49 reviews)
    Closed 11:00 am - 10:00 pm

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    Jennifer B.

    I used to come to this location quite frequently when I was a kid, and I am happy to report that it is still here off of Charleston and Lamb. I stopped by to grab my free Birthday Scoop of ice cream, and I gotta say that their Cookies and Cream is quite extraordinary. There were plenty of workers and service was super quick and with a smile. The interior was clean and offered free smells of waffle cones and ice cream.

    Food is literally 100/10 so good (my fav flavors are Cotten candy, choc chip cheesecake and ofc Twix!) service is amazing like so sweet and nice! and the Ambiance is perfect!

    Rocky Road and Mom's Makin' Cookies
    Steven M.

    Moving here from the East Coast where Baskin-Robbins hasn't had much of a presence for the last decade (at least the places I lived) had me curious of what this place had to offer in 2020. I just happen to be in a parking lot with a Baskin-Robbins location while deciding it was time to get myself an ice cream cone. This small little ice cream shop offers a ton of different ice flavours of ice cream and a ton of different cone options for you. I ended up going with the "Mom's Makin' Cookies" and Rocky Road to top it all off on top of a sugar cone with sprinkles on the rim. The total came to around $5.25 and at the end of the day, I did not feel like the price was worth the end result. Both flavours of ice cream were okay, but it pretty much tasted no better then something I could of picked up from the grocery store for $3-$5. It just didn't win me over. Overall, 3 stars for being an average ice cream shop good if there's nothing else in the area. At the end of the day, Baskin-Robbins just doesn't have anything unique or special and even though the ice cream is solid, it just isn't something I'm ever going to crave. It is what it is.

    Son two scoop cone with cup
    Goddess G.

    So my family and I visited this location on Father's Day and I only came to Yelp to personally send a huge shoutout to Angel. He held a smile the entire time we were in the building. His customer service was excellent and that is very difficult to find now a days. He was very helpful and just had a great personality overall. I made sure I got his name because he needed to be acknowledged. Thank you for being awesome. Oh and this isn't our usual BR location just decided to visit this one because we were craving ice cream.

    Lemon Custard
    Ronni T.

    Found my new favorite flavor! I came in planning on getting some coffee ice cream but once I saw the Lemon Custard flavor, I decided to try a sample of it and the new Matcha Latte flavor. The matcha latte was good too because it tasted subtle and had a fragrant floral tea taste which I liked but the Lemon Custard flavor stood out to me. Got a scoop and it satisfied my sweet cravings.

    Someone who needs a raise.

    Tonight you guys were out of chocolate almond and your team member Jess went above to make sure I got a different selection and still apologized for it being out right now. Please give Jess a raise.

    Justin C.

    I love ordering ice cream cakes at Baskin Robbins in the summer. So refreshing with every spoonful. I found a coupon online for $3.00 off an order of $15 or more. I selected a bucket cake with some characters on top with cookies and cream ice cream and white cake. The top was graham cracker and resembled sand. Delicious from the first bite to the last. We had a group of 6 people enjoying the cake and we all had plenty.

    Chocolate Almond
    Mina R.

    The ice cream is nothing spectacular. There are many many flavors. So there is definitely something for everyone. The price here is a bit much for so little. But I guess you're paying for the many different flavors available. I had the chocolate almond which was loaded with almonds. That was a good thing about it. The guy who served our ice cream seemed to have been in a hurry. Felt a little rushed to order. They need to work on the customer service a little.

    Warm brownie sundae with nuts
    Teila G.

    Ordered 3 brownie sundaes to go without nuts!! I'm allergic!!! All three of them had nuts. I'm so disappointed. Couldn't even eat mine and I refuse to go back. Thanks for trying to kill me!!!!!

    Ice Cream Cherries Jubilee
    Malachi A.

    Ice Cream is pretty good here. The price is very good and the workers are nice. It's a great way to cool off during the heat. The Cherries Jubilee is sweet! They also offer samples if you'd like to try a flavor.

    Oreo Triple Chocolate Ice Cream Cake

    First time ordering a Baskin Robbins ice cream cake online (used the app) from this location. The workers are nice and friendly. They confirmed what message/decorations I wanted on the cake when I arrived to pick up my order. I asked for a message and some flowers on top. The location was easy to spot as well. I ordered the 1/2 sheet Oreo triple chocolate ice cream cake with a white cake inside for my grandma's birthday. My family and I loved it. The half sheet size (6"x8") is $33.99 and serves 8-12 people. We served a little over half of the cake for 6 people. One person ate a huge part of the cake though haha. I would say it can serve 14 or more people if it's cut evenly in smaller slices. The cookies n cream ice cream tasted delicious. It had chunks of oreo cookies inside the middle, and the cake layer is a classic vanilla cake flavor. The cake complements the chocolate fudge on the border, and the cream was the perfect sweetness. If you love chocolate, the Oreo ice cream cake is for you!

    Alexis B.

    Took the kids out for ice cream there was about five of us total. It was kind of cramped. Kids loved all the flavors to choose from. The employees were all very nice and patient with the kids. Ice cream was delicious as usual. Prices aren't too bad.

    Mint Chip Ice Cream Cake with Fudge detail.  My son LOVED it! (And it was reasonably priced too!)

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    1 year ago

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    1 year ago

    Ice cream is good! this location is very well kepted staff is very helpfull and the ambiance is very nice and a chill place 5 stars!

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    4 years ago

    The owners are awesome. Mobile service depends on the package. Always fresh and delicious. Recommend calling for get together. Hands down.

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    5 years ago

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    4 years ago

    Ice cream was amazing!!!!! Kathy was an absolute sweetheart to myself and my family, the atmosphere was absolutely amazing and welcoming.

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    7 years ago

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    4 years ago

    Really clean. Great service. They were really nice and got our icecream very quick. :)

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    4 years ago

    Terrible customer service. Went in tonight and walked straight out. We will never be back.

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    10 years ago

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    12 years ago

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    5 years ago

    I have been back to this store in recent times. The staff was friendly and I was able to get what I needed. Thank you

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    Page 1 of 2

    Ask the Community - Baskin-Robbins

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    If you would like a job at this location you will need to come into the store and ask for an application ,but be sure to look appropriate all employees look at you with an intent of hiring which sets you aside from a normal customer. We inspect how… 

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    Honey Lush

    Honey Lush

    4.7
    (493 reviews)
    13.0 mi
    $$

    I stumbled upon this cute dessert spot after eating at the Magic Noodle off Fort Apache because i…read morewas in need of a sweet treat and saw some interesting menu items i wanted to try. I tried the Mango Pancake with Taro cream the mango was so fresh and sweet aling with the taro flavored cream that was light and subtle complimenting the sweet mango wrapped in a crepe very delicious! Then I also tried the Mango Pomelo Sago with Sticky Rice Balls loved this refreshing chewy mango dessert its kinda like a soup but not hot very interesting but tasty for sure. Id definitely be back to try more menu items especially some of the drink options. Service was quick and easy i was in and out in about 5 mins with my order. I also love the vending machine addition to shop where you could get all the new Labubu's etc..

    Stopped by for the bingso. My kids really enjoyed it. We've tried the strawberry mango and just…read moremango. We've also ordered the mousse puppy. The mango bingso was our favorite. The puppy was good but I was expecting it to softer? We ordered and paid at the kiosk. And they brought out small bowls and spoons for us. Which was great for sharing. It's a cute shop but a bit small inside. My kids enjoyed the decor of toys and vending machine for toys and collectables. We'll be back for more treats as the summer heats up.

    Photos
    Mango shaved ice. There's nata jelly inside!
    Mango shaved ice. There's nata jelly inside!
    Taro Cream with Fresh Mlik
    Taro Cream with Fresh Mlik
    Matcha Shaved Ice

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    Matcha Shaved Ice
    Urban Matcha

    Urban Matcha

    4.6
    (1.2k reviews)
    8.4 mi
    $$

    Came here Friday around 2pm & no line although all the tables were filled up! Worker was very kind…read moreto assist me in what drink to get as it was my first time visiting. Lots of parking as well & rather large inside! Ordered the Banana Matcha & it was on the sweet side but I love it! Great taste of the matcha and the banana pudding was extremely delicious. Would 100% get again!

    The staff was adequately polite, the environment looks aesthetically pleasing despite being overly…read morecrowded with minimal seating options. The matcha parfait was good with a nice creamy texture and flavoring. However, I have one complaint. When coming with two others where we are lactose sensitive and with one having an allergy to oats, they wanted to try the matcha latte's and we asked if they can make with almond milk . The female worker said they don't have almond milk and only do oat or whole milk which was odd, and I asked again to confirm and was told no. They ended up having to do whole milk despite being lactose intolerant and was bothered. I look through here from comments by the owner saying that they CAN substitute with almond milk, which is confusing and a little annoying that we were told they don't substitute almond milk and was never told a reason why. That's one complaint for those who might be allergic to oat milk or are lactose sensitive: There is barely any option to accommodate and for that I give three stars. I probably would not come back again nor recommend because of the lack of accommodation for those who cannot have oat/almond milk. However despite that it is good to try once.

    Photos
    Matcha Latte with an Ube Cheese Cap
    Matcha Latte with an Ube Cheese Cap
    Matcha Lychee
    Matcha Lychee
    Matcha Latte Float

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    Matcha Latte Float
    Gäbi Coffee & Bakery

    Gäbi Coffee & Bakery

    4.4
    (4.5k reviews)
    8.3 mi
    $$

    The ambience is outstanding. The atmosphere is excellent…read more The service is great. The coffee is okay. This is my secret hiding spot !

    This place is really cool in terms of the interior ambiance and decor. Its a hidden gem and little…read moreunexpected, but once you're able to find this speakeasy style spot (but instead of a bar, its a coffee shop and bakery), it's a really cool spot to hang out at. Restrooms were really clean and had the same style decor too, so I appreciated that attention to detail. However, I docked 2 stars since I couldn't order anything. I arrived at 939pm, looked at the menu and decided on a slice of the Ube Crepe cake and one of the Apple Cinnamon macarons. They don't close until 10pm and people were still coming in, and there were still plenty of people sitting in the restaurant, but the staff didn't let me order anything at 945pm saying that she doesn't take any more orders after 930pm. What?!?! What the hell? You're open for a whole 30 more minutes and don't want to take my money - am I hearing that right? My friend had cash on him, and he was willing to pay cash if that's less of a hassle, and still no. It's not even to-go only, it was a flat-out no, before their 10pm closing time. THAT IS CALLED CRAP SERVICE. However, the 3 stars instead of 1 or 2 stars is because one anonymous employee who witnessed that go down changed my perspective of this spot. This person asked me not to reveal their identity on my Yelp review out of fear of getting in trouble. They overheard me trying to order but got turned away, then pointed to the macaron in a box in the fridge on display right there to my friend. So as I was walking towards the bathroom, this person (different than the girl who rudely turned me away) apologized for what happened and gave me the apple cinnamon macaron as a gift. That was so sweet of them. The macaron was absolutely perfect too, it was delicious - the perfect texture of the macarons, apple filling, in the center between the cream, with the crunch from I think they were dried apple bits on the side of the cream - amazing!!! But still insanely Vegas tourist trap rip off overpriced with the macaron that person gave me worth $8.35/piece. Honey & Butter Macarons in Irvine, CA or Durian Macarons at Sweet Mood in Westminster, CA, still keep their also delicious macarons under $5 each while having cute decor/ambiance (I'll admit they're not as impressive and unique as this spot though). But they're essentially banking on tourists not knowing any better and what things should actually be worth/gouging tourists as much as they can. Essentially, you're paying for the ambiance. Definitely not paying for the crap service. Food is good, but not astronomically priced good - you're kidding yourselves. You may be able to get away with stuff like that if you're inside one of the luxurious casinos on the Strip, like Venetian, Caesars, Bellagio, etc. But especially being off-strip, get a reality check. I may come back (thanks to your anonymous employee's kind gesture giving me that macaron), but it's more just to show my parents the cool ambiance.

    Photos
    Seating area
    Seating area
    Berry Ricotta Brioche
    Berry Ricotta Brioche
    Matcha strawberry drink

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    Matcha strawberry drink
    Suzuya Patisserie

    Suzuya Patisserie

    4.3
    (1.2k reviews)
    12.5 mi
    $$

    Amazing flavor and delightful taste. This authentic Japanese pastry spot had so many delights I was…read moretaken aback for a few minutes to decide what to get. The sandos were the target and I'm so glad they satisfied. The Hojicha Latte was one of the best I've had and they are all fairly priced. The decor and service were both thoughtful and great. I think the hidden gem is worth the wait and orders.

    I've been coming to Suzuya Patisserie for years. There was a time when I came almost every week,…read moreand whenever my friends had birthdays, I would preorder their cakes here because I genuinely love the quality of the desserts. My family and I have supported Suzuya since the very beginning, when the first location opened on Durango. We've watched the business grow over the years, which makes this experience even more disappointing. Unfortunately, today's visit was one of the worst customer service experiences I've had. I ordered a breakfast crepe, a curry cheese sandwich, a mango mochi, and a whole cake. The breakfast items were served without any fork or knife. When I asked for utensils, there was no effort to provide them. The mango mochi was also served without utensils. When I politely asked the staff member wearing the mask for a fork, she simply replied, "You don't need utensils." That response honestly surprised me. Mango mochi is sticky and messy to eat by hand. It wasn't about the fork itself--it was the complete lack of willingness to provide even the most basic customer service. The bigger issue was when I purchased a birthday cake for a friend. I was told there were no bags available for a 6-inch cake. However, I saw other customers receiving bags. I even asked, "If I buy two more cakes, making it three cakes total, would you be able to give me a bag? I only have two hands." The answer was still no. That response simply made no sense. What made the experience even more upsetting was how I was treated because I had my service dog with me. My dog is a professionally trained service dog--not a pet. He remained calm throughout the entire visit. He never barked, never approached anyone, never disturbed other customers, and simply laid quietly beside me. Despite that, I was questioned about whether he was a service dog, whether he had a service vest, and then told that because I had my service dog with me, we would have to sit outside. I found this extremely disappointing. My dog was behaving exactly as a trained service dog should, yet I was still directed outside solely because he was with me. I sincerely hope the staff receive proper training on how to respectfully interact with customers who rely on service animals. Every customer deserves to be treated with dignity and respect. After being directed outside because of my service dog and then repeatedly being refused basic accommodations that should have been simple to provide, it became difficult not to question whether my service dog influenced the way I was treated. I truly hope that wasn't the case, but it certainly felt that way. This isn't just my opinion anymore. Many friends have shared the same experience with me over the years: the cakes are excellent, but the customer service is consistently disappointing. People return because the desserts are amazing--not because of the hospitality. Sadly, it often feels like there's no warmth or genuine care for customers. I've always heard wonderful things about Mike, and from what I've seen, he seems like a genuinely kind person. I can't help but wonder how he would feel if he knew loyal customers were leaving with experiences like this. I'm usually not someone who complains or leaves negative reviews. It takes a lot for me to write something like this. But after years of supporting this business, I believe this experience needed to be shared. Suzuya truly makes fantastic desserts, and that's exactly why this review is so disappointing for me to write. Great products should never be an excuse for poor customer service. Loyal customers deserve to feel welcomed, respected, and appreciated--not dismissed.

    Photos
    Strawberry Mille Crepe
    Strawberry Mille Crepe
    Spoooky chocolate Milk starting Oct 1st!!
    Spoooky chocolate Milk starting Oct 1st!!
    Zen curry sandwiches. Strawberry Crepe, iced Mocha.

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    Zen curry sandwiches. Strawberry Crepe, iced Mocha.

    Baskin-Robbins - icecream - Updated July 2026

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