Baskin Robbins

36

455

700

6 months ago

Came here for the buy one get one half off sundae special, ordered the Pistachio Chocolate Bar flavor as the base. With the fudge, I really couldn't discern the distinctness of this flavor with the Pistachio Almond as the base. The service was fast and responsive. And the ambiance was typical of a Baskin Robbins read more

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Stephen D.

1073

631

3173

3 months ago

Wanted to leave a review to shout out Princess Lea, who works here at the Mountain View location! She was super hospitable, energetic, and gave us a bunch of samples based on what we liked. She really made us happy campers who want to come back :) read more

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Christina L.

Elite 18

523

547

555

6 months ago

I was having a problem placing an order for an ice cream cake online so I had to call in. Princess Lea was super helpful in taking my order and it probably worked out for the best because she was able to customize the cake a lot more than the online options. I am impressed with the customer service and excited to see the cake! read more

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Denise L.

Elite 26 All-Star

1281

3769

7606

1 year ago

Popped on by for a weeknight dessert and workers were really friendly in getting us our scoops of ice cream. Jamoca Almond Fudge is elite and such a childhood favorite. Plenty of parking but a bit difficult to get out right on El Camino during heavy traffic times. read more

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Grace M.

86

328

529

2 years ago

This is exactly what you'd expect of a BR. Nothing special but also nothing bad. I had a child's scoop of mint chip, and cookie dough. Both were how one would assume. Other than nostalgia this BR satisfies. there are plenty of other small batch or family owned places to try in the Bay Area. My friend enjoyed the Cookie Monster flavor. read more

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Sunil R.

1126

10382

35915

2 years ago

My go to is Baseball Nut...with extra fudge in a waffle bowl. The other flavors are meh in my opinion. Nice friendly folks. read more

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Nicholas M.

0

12

8

6 months ago

Ice cream is amazing don't even need to explain baskin robins ice cream! Really needed the shake with some caffeine! The twitch ice cream is perfect! They kept their store clean and the customer service was amazing! read more

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Olee L.

579

584

3541

4 years ago

We order 10ppl cake. Look at this huge cupcake looking icecream cake. So cute!!! Everyone loves this cake. Take more than 30mins to defrost still too hard to cut, need to wait even longer than 10 mins they advertised. $45 well spend! Service is good and they are so friendly! Amazing talented staff. read more

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Irene L.

0

1

0

7 months ago

Great friendly, efficient service, especially Lea. Always greets me with a cheerful hello.

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Steve D.

Elite 26 All-Star

1010

2218

18494

4 years ago

I stopped at this Baskin-Robbins on my way home. It's a small shop, with a large common parking lot. The clerk/order taker promptly took my order.....2-scoops, chocolate & coffee. She quickly had it ready, then I had to wait to pay. While I waited, I snapped some photos for Yelp. Lots of fancy cones and toppings to choose from. 2-Scoops, price $6.29. Now, I'm not an expert on ice cream, but my coffee ice cream had ice crystals in it. Does that mean the ice cream is old? Or is the freezer faulty, and allows the ice cream to melt? The chocolate ice cream was creamy, sweet and perfect. I sat outside and ate my ice cream, and watched a steady flow of customers go inside the Baskin-Robbins. Nice location near El Camino Real & South Shoreline Blvd. read more

Baskin Robbins - Counter - Caterers Near Me - Mountain View, California

Baskin Robbins - Storefront - Caterers Near Me - Mountain View, California

Baskin Robbins - Signage - Caterers Near Me - Mountain View, California

Baskin Robbins - 2 Scoops, Coffee & Chocolate - Caterers Near Me - Mountain View, California

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Ho-kwang M.

0

3

0

9 months ago

This is my favorite ice cream place. Like the flavor of baseball nuts and pistachio almonds.

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Wayne B.

3

27

51

1 year ago

Busy place. Standard baskin robins. The place does need a deep cleaning. It is disgusting to look up at the vents and think about it blowing into your food. read more

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Karen J.

265

136

59

2 years ago

Memorable staff. They go above and beyond to make sure you get what you want. Highly recommend coming here

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Nazila H.

33

11

1

2 years ago

Love this place ! Rey nice customer service. Princess Lea is best !!!she is very nice and welcoming person. read more

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Nicole S.

0

2

2 years ago

Princess Lea is the best! She killed the design for both my daughter's birthday cakes! Will continue to order! read more

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Irene C.

6

203

338

3 years ago

Our fav baskin robbins location! This location have(keep) more favors then the one in EPA & other MV location on el Camino. They make the cap blast the way I like it. The staff is quick to serve customers. Came here for their Wed BOGO 2 scoops Sundaes! read more

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Tuan P.

12

425

201

5 years ago

Kids like the polar pizza but the effort is starting to fade here on the cake writing. See for yourself. read more

Baskin Robbins - Polar pizza - Caterers Near Me - Mountain View, California

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Eliza H.

0

1

0

2 years ago

Princess Leah and her team are the best! I blew it and didn't order a cake for my son's b-day. Leah rescued me with the coolest photo cake overnight. Literally was a piece of cake! So awesome! Can't reward great service by being a bad customer so will be sure to plan better next time. Thank you, thank you, thank you! read more

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Parag S.

198

172

858

5 years ago

Ice cream makes me happy. I'm pretty sure they have more than 31 flavors now. There were 31 flavors when I was a kid 31 years ago! It would be nice for them to update their logo to modernize and come up with a catchier slogan now. However, when it comes to the ice cream, what you see is what you get. And all I see is deliciousness in a bowl (or cone)! The # of dopamine receptors in my body that are activated are too numerous to count. Ice cream makes me happy. It takes a lot for an ice cream place to not get 5 stars in my book. The service was great too, but honestly, my eyes were on the ice cream the whole time. read more

Baskin Robbins - the outside of the store - Caterers Near Me - Mountain View, California

Baskin Robbins - the outside of a bakery - Caterers Near Me - Mountain View, California

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Tree M.

0

19

9

2 years ago

I am a big Baskin-Robbins fan, I love my cappuccino blast. Wanted to give a shout out to the lady that served me yesterday, thank you! Unfortunately a lot of people can't follow a simple recipe and make a good blast, but she did best one I've had in a long time. Service was a 10 out of 10 and my blast was a 10 out of 10. Thanks again, I will definitely be back! read more

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Hardcore G.

0

1

0

2 years ago

Wow, let me just say my experience was incredible! A young lady helped me pick out my little treat. Not just that, the ice cream was gushing with favor . 10/10 will definitely bring my disciples. read more

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T T.

1

66

11

2 years ago

All I can say is TINA!!!!! This is a long overdue review on their cakes. Tina is fantastic!!! You should order all your cakes here!! Forget regular cakes. Order ice cream cakes for now on. I have been convinced for years and order from here for all my personal needs. Recently I ordered for another reason and the cake was a hit! It literally took the cake lol!! Thank you, Tina!!! T for Talent!!! T for terrific!!!! read more

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Taeleng M.

30

169

151

3 years ago

Food ice cream off course is great it's Baskin Robbins Service was fast and the Ambiance is an ice cream shop. If you want a deal make sure you download their app and also if you are t-Mobile customer T-Mobile Tuesday deals look out for those specials. It discounted my ice cream set by a lot. read more

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Nila E.

0

15

0

3 years ago

The best place to take kids to go get some ice cream. It is a perfect treat for a hot day and if you do not have ice cream at home. The ice cream is very high quality. Perfect place for kids and kid approved. The toppings are also very high quality and not to bad at all. The shakes are also very high quality and taste very good as well. The price for the ice cream is a really good also and the wait is not to long unless there are a lot of people that want Baskin Robbins. read more

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Geek D.

0

182

890

4 years ago

Standard Baskin Robins Shop - had all what was expected Did like the new Mango Flavor which had pieces of mango in them Service was Slow so the 4 stars read more

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Gideon T.

0

73

0

5 years ago

I'm a big fan of Baskin Robbins and wanted to like this particular branch in Mountain View because the person who helped me was so kind and patient. HOWEVER, this outlet does not properly freeze its ice cream. All of our cones were immediately melting. When I took my cone back, they graciously attempted to dig deeper into the vat in the hopes the ice cream would be harder. Sadly, there was little difference - the ice cream was melty, drippy, and soft. Is this an intentional policy as a way to save money on electricity? Do they think their customers prefer soft ice cream? Do they have "Soft Serve" envy? Or more likely, are their freezers old and failing (circa 1970's?) and need desperately to be replaced? Until they fix this problem, I will eschew this branch and take my chances at the cornucopia of other BR branches across Northern California. read more

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Stephanie M.

0

18

3 years ago

BE AWARE! If you're craving their cappuccino blast or anything that requires a blender do not come here almost towards closing. They say their blender is "out of service" BULL! it's b/c their lazy butts don't wanna make it then wash it right after. Coincidentally several times I came to this location b/c it's near my house and every time I ask for a blast they say "out of service", but you go there the next day right when they open and BOOM! all of a sudden their blender works. SMH read more

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Vargas Y.

0

1

0

2 years ago

The day I went, Tina and Princess Lea were working together. They work great together as a team and individually. They can handle the rushes. I view them as the OG's. They greet every customer with warmth and they are kind and professional. They know how to make each customer feel special, and take their time with every person but also get all the orders out quickly and with accuracy. They are exceptional employees who will excel at anything they do. read more

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Cecilia B.

0

4

1

2 years ago

Place small but with the wait in line . Princess Lea is the best . She is quick and nice .

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lucyli3603

0

4

0

2 years ago

The best service in this area. Princess Lea is the shining star We always drop by after school and she is the one cheering us up!!!

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Maya B.

0

2

0

2 years ago

Best ice cream place in the Mountain View area!! Staff is nice and friendly, the place is always clean and they make sure to make you want to come back! Definitely recommend read more

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Jane K.

0

2

0

2 years ago

Love this cute ice cream shop near my parent's house. The staff are always so friendly and the ice cream is so yummy. Special thanks to Leah for creating an ice cream cake for a family birthday -- she was so friendly and went out of her way to kindly answer my questions and make sure the cake was ready in time for our celebration! read more

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Becky ..

0

3

0

2 years ago

Shout out to Lea! I visited the store to pickup the ice cream cakes that I had ordered online. They were ready on time, but the real star was Lea. I had my toddler with me and she was so friendly to him and me. She gave him a paper dinosaur hat and offered to take a picture of us. She added in the birthday names on the cake (they were missing). She even helped me carry the cakes out to my car. I left feeling happy that I had interacted with her. read more

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Laura C.

Elite 23

0

249

44

6 years ago

Love this place! I do!! Their ice cream is the bomb! And I really like John McAllister! But one of the teenage boys working here on a Friday night a couple weeks ago was helping customers with his. Nose sticking out of his mask. ‍That is not wearing your mask. Sheesh (See photo) read more

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Allison M.

700

1477

189

14 years ago

After Coldstone proved to be complete liars about their hours, my fiance and I went to Baskin Robbins for some icy creams. Going to Baskin Robbins, you know what to expect. Approximately 31 flavors. Prices that are always a little surprisingly high. Milkshakes. Promos for their newest invention (in this case, ice cream cake bites and also their soft serve). But this time, I tried a new flavor. Slow-churned chocolate covered banana. In one of those chocolate-and-peanut-dipped waffle bowls. Which I smashed up and approximated the Coldstone concept of a mix-in. What can I say, if I can't adapt to my environment, I adapt my environment to me. Oooooh my goodness. It was delicious. So so fudgy, and creamy, and wonderful. Dare I say, I loved it? One thing that wasn't so lovable, they were cleaning up (about a half hour before closing), and were spraying ammonia around the restaurant. Nothing like the smell of ammonia while you're eating ice cream. Blegh. read more

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Bryan R.

0

3

0

2 years ago

great customer service from princess Leah . She made my order which was a happy birthday cake and it came out really nice thanks.

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Michelle R.

104

31

119

7 years ago

I love this place the employees remember you from coming the first time visiting. I been going for a year and will keep coming forever. Love you guys... read more

Baskin Robbins - Got ice cream for Tys Birthday. - Caterers Near Me - Mountain View, California

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More info about Baskin Robbins

1249 W El Camino Real
Mountain View, CA 94040
Directions
(650) 940-9831
Call Now
Visit Website
http://www.mvbr31.com

Full menu

Hours

What time does Baskin Robbins open?

Baskin Robbins opens at 11:00 AM on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.

What time does Baskin Robbins close?

Baskin Robbins closes at 10:00 PM on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.

Mon-Sun 11:00 AM - 10:00 PM

Payment methods

Does Baskin Robbins take Bitcoin?

No, Baskin Robbins does not take Bitcoin.

Does Baskin Robbins take credit cards?

Yes, Baskin Robbins takes credit cards.

Food & Alcohol

Does Baskin Robbins have a drive thru?

No, Baskin Robbins does not have a drive thru.

Outdoor Amenities

Does Baskin Robbins have bike parking?

Yes, Baskin Robbins has bike parking.

Does Baskin Robbins have parking?

Yes, Baskin Robbins has parking options. Private Lot Parking

Other Amenities

Is Baskin Robbins wheelchair accessible?

Yes, Baskin Robbins is wheelchair accessible.

Does Baskin Robbins have free WiFi?

No, Baskin Robbins does not have free WiFi.

From the Business

Specialties

Classic ice cream shop with catering for parties and corporate events. Delicious ice cream cones and sundaes. Best ice cream cakes in the area using characters, photos, or custom designs. Many cakes are available immediately for takeout in a variety of flavors and sizes. Ice cream store, ice cream parlor. Ice cream birthday parties, socials, sundae party, kids parties, ice cream delivery. Favorite flavors like chocolate, oreo cookie, strawberry, vanilla, peppermint. Ice cream cakes for birthdays or weddings. Ice cream pies and rolls. Servicing San Francisco Bay Area, including Mountain View, San Jose, Sunnyvale, Santa Clara, Cupertino, Los Altos, Redwood City and Palo Alto.

History

Established in 1945.

Serving the best ice cream and ice cream cakes in Mountain View for over 40 years

Meet the Business Owner: John R.

Owner Baskin Robbins since 2002. Graduated from UC Berkeley. Our two main goals are to offer exceptional customer service and the largest selection of cakes pies and rolls in the area.

More Info

Health Score

Review Highlights - Baskin Robbins

“:) The two young women working here yesterday were both very kind and helpful.”

Mentioned in 2 reviews

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4.8(142 reviews)

1.0 mi

I've gotten pastries here a few times. Everything I've ordered has been very good to excellent. I…read morethought the pistachio croissant was my favorite, but I had their monkeybread today and it was divine! Very flaky, not too sweet or syrupy and a perfect amount of cinnamon. The chocolate muffin was okay, but I prefer lamination. Their pastries are reasonably priced. I think they have sandwiches, but honestly I've never given them a second glance because why would I eat a sandwich when I can have laminated dough? Staff is helpful, friendly and polite. I never feel rushed when I'm weighing my options on what to order. Highly recommend.

Stopped by this pastry shop on the way back to LA. The pistachio jar cake was incredibly delicious…read moreand not too sweet. The chocolate mousse was great, though I personally would prefer it a bit less sweet. I would definitely visit again for the jar cake--really impressed!

Pistachio layered pistachio croissant with pistachio drizzle? Yes.

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The Midwife and the Baker

4.5(417 reviews)

2.0 mi

This place is pretty much the only place with delicious 100% whole grain bread that tastes great…read morewithout sugar or any additives. Most other bakeries add some refined flour to their heartier breads, and store-bought versions often add sugar. But here the Whole Wheat and Whole Wheat w/Sesame stand alone for only using fresh milled whole grain flour and providing delicious taste & texture.

This downgrade was done with a heavy heart- guys, as a premium bakery selling everything at least…read moreone day old is a big no no. We got today the country loaf and a bunch of pastries. The location was the farmer's market in palo alto. Everything, and i mean everything was old. We trust them so we only found out in the car the bread was at least a day old, the pastries were old. We went at 9am, there is simply no excuse. We had to do a detour through Manresa to save our brunch and had to buy everything again. Unless i hear back and get a compensation for our almost $40 spend our business with you guys is sadly over.