This shop was conveniently located in front of our hotel allowing us to merely walk across the…read moreparking lot to get there. The interior was well kept with nice-enough decor. The service was fine as someone was there right away to take our order, which did not take long to prepare. The highlight for me was a two-scoop concoction in a waffle bowl with a single scoop of Banana-licious Chocolate Chunk mingled with a scoop of Honey Almond Brioche covered in chocolate chips. The Banana-licious was terrific as it presented a chocolate chunk in every bite. The Honey Almond with pieces of Brioche was also quite good and the combination was decadently wonderful. There will plenty of other good options to try, so we'll be back.

They only had 3 employees on a Saturday evening. 1 handling drive thru, 1 taking orders and 1 slow…read moreyoung man asking ice cream. The guy was wearing a long sleeved button up white shirt. He had it on so sloppy that his sleeve was covered in food. He was moving so slowly that even though there was not a full restaurant and we were only 3rd in line it took over 30 minutes to get our ice cream. That is nuts. Dirty and understaffed. Ice cream tasted good though PB chocolate

Located within Gurnee Mills, Scoops and Kettle sells premium Chocolate Shoppe ice cream and gourmet…read morepopcorn. It seems to be the only location named scoops & kettle shop anywhere. My daughter bought a jumbo bag of Chicago Mix (though you can't call it that since it's trademarked) for $21.95, to bring for a dinner party at my uncle's. Not quite a good as Garrett's, it was still a big hit for the family to munch on, after a fabulous dinner.

Excellent service and products…read more We were running an errand at the mall and they were handing out samples of popcorn flavors so we stopped and tried them out Great management! A++

Ice cream here is so delicious!!! They offer many different…read moreoptions for ice creams that you wouldn't normally see in any other ice cream store. Well at least in Florida. I had the arroz con leche ice cream! Employees are very friendly and the establishment very clean. This was the best treat having in Chicago. Will definitely be back on my next vacation.

Love the rolled ice cream! Kids had a great time watching it being made :) great service and ice…read morecream

Good stuff, presentation awesome, not the best thai rolled I've had but still fun to watch as usual…read moreand cool location. A bit plain of a taste for the cookies and cream. I also discovered Thai rolled "ice cream" is not really ice cream, it's custard. So it's much more tame in flavor than ice cream.

Simply amazing gyros. We tried this place because our old favorite gyros place went out of…read morebusiness, and this place is even better. We tried the gyros and the souvlaki, both amazing. And a sleeper standout was the beer nuggets. Deliciously addicting.

This is my second review of this place. Last time I gave it three stars. It was very floppy soggy…read morepizza. This time I give it one star. The lady that waited on us was very nice, but it's all about the pizza. It was still floppy and soggy, however, it was lukewarm at best. If you're selling slices, you can at least throw it in the oven for a few seconds to warm it up. It was flavorless almost had a weird taste to the crust. I took two bites and put it back on the counter and walked out. Never did that before in my life.

Date of visit: July 24, 2023…read more A while back we ordered some peanut butter Mrs. Fields cookies for some friends and they rave about them a year later. When we stopped by this small outlet at the Gurnee Mills mall, we were inspired to try and relive the magic of that gift. The Buy 3, Get 1 Free deal helped sweeten the pot, too! Staff was incredibly friendly and efficient, which made it easy to add a tip to the order. We went with both peanut butter and M&M cookies and neither flavor disappointed in the least. The handy box to carry the cookies in was helpful as well. I don't find myself here very often, but if I did, I would definitely try a cookie cake from here knowing how good the regular cookies are!

Best place in the mall. Cookies, frozen yogurt, icees, cookie cakes. Very clean and amazing…read moreservice. The owners are great too. They give out little cups to taste the different frozen yogurt flavors. Will 100% be using them for catered treats in the future.

The food was great! I had bowl with tuna and salmon. The portions were generous! And everything…read moreelse I asked for was perfect in the bowl . Fast service and really nice people running the place 6/28.

this review goes out to the Pakistani lady that works there, she's kind of short and old just a…read moredescription. This lady gives out free food to her friends and she gives pretty large portions, i have went to this place about 4 times hoping i would get another employee working there but it's always the same lady and she always gives the same quality food which is a lot of rice and half of everything else she's supposed to give. SHE GIVES THE TOPPINGS ON THE POLE BOWL WITHOUT EVEN LOOKING she puts half a scoop of everything and sometimes she completely just dosnt add something. I have witnessed her give free food to her friends that come by the store or give them large portions of food that the lid can barely close. I guarantee you she will deny any of these allegations towards how she is working in this place but check the cameras or ask customers and see what they have to say about her. whenever she gives me food/bowl it ALWAYS half full and i know this isn't normal at all becasue the other locations i go to their poke bowl is always full or atleast NEAR the top. Please I recommend someone talk to this lady if things do not change i'd recommend firing her because she's blatantly wasting supplies by giving her friends free food and giving normal customers half of what their supposed to get. Also another thing is that when she's talking to customers she knows she holds up the line by a lot and i mean a lot i have been late coming back to work because of her holding up the line by talking. Her selfish behavior is unacceptable her behavior needs to be seen and something needs to be said. thank you.

The food is pricey , and it's not good . Honestly what saves them is their salsas . Because I…read moreordered the chilaquiles with steak and the plate was so sad .

Clean and good service. Hard to find an authentic Mexican restaurant. This was close enough, but…read morethe menudo still needed more flavor.