1. Bassett Services: Heating, Cooling, Plumbing & Electrical

0

Eaton, OH

Bassett Services: Heating, Cooling, Plumbing & Electrical

1.0 (3 reviews)
Open • Open 24 hours

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Services - Bassett Services: Heating, Cooling, Plumbing & Electrical

Plumbing inspection

Plumbing installation or replacement

Plumbing repair

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Crowell Plumbing

Crowell Plumbing

1.8
(6 reviews)

I recently moved to the are and had the water line to my well break in my front yard. I called…read moreCrowell Plumbing and they sent a plumber out. He gave me a quote and told me someone would call to schedule. I felt he quote was high, but this was on a Thursday and I had no water in my house. The office called and stated they could do it on Monday morning. I went ahead and scheduled. When i spoke to my family, they told me the quote was outrageous and they knew someone who could complete the repair for considerably less. I live on a fixed income, so this was a relief to me. I called back the same day and let them know that I just could not afford what they were asking for repair. I was able to get the repair done for less that 1/2 of their quote. I received a bill 3 months later for $48 trip charge and $88 estimate charge. No one ever mentioned these charges, neither the plumber nor the office when I called to cancel on Friday. I would not recommend this company. Their charges are twice or more of what anyone else charges and their customer service is terrible!!

I have been communicating with this company for 3 weeks because I needed a safety shut off valve…read moreinstalled in my trailer. A plumber finally comes out and is over 40 minutes late but the worst part was that he asked me where the valve is supposed to go...and he says he hasn't ever installed one before...he stands there looking absolutely clueless about my request and he doesn't take any measurements or notes or anything he just kept asking questions about the valve and who is going to inspect the valve after it's installed and then he left. I won't be calling them for anything again because why would they send someone out to my house that doesn't seem to know what to do? And I read the previous reviews about how this company sends you a bill later. So they never mention an estimation fee.

Bassett Services: Heating, Cooling, Plumbing & Electrical - hvac - Updated July 2026

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