The staff here is awesome. I was greeted warmly as soon as I arrived. Molly, the NP, was…read morepersonable, empathetic and knowledgeable. I came in for my annual and she made the appointment a pleasant one. The office is very clean and well decorated. I felt like I was in someone's home. I parked in the Domain's Purple lot and was able to walk easily to the office.

This is the second review I've left for One Medical, and I normally wouldn't go out of my way to do…read morethat -- but I felt the need to elaborate further because of how unpleasant and unfortunate this experience was. This was one of the most disheartening and discouraging healthcare experiences I've ever had -- and what makes it worse is that it was my first time seeking help for my mental health in over 15 years. I grew up in an environment where asking for help -- especially when it came to medication for mental health -- was seen as a weakness. So it took everything in me to finally overcome that and make an appointment. After a particularly overwhelming six months, I built up the courage to be honest about what I was struggling with and what had worked for me in the past. I wasn't demanding anything -- I was simply trying to communicate openly, hoping for a supportive and respectful conversation about my care. Instead, I was met with judgment and ultimately rejection by Harley Berning. She initially prescribed me a lower dose of the medication I mentioned -- no concerns or hesitation. But after I followed up with a message asking if this was the right plan going forward, everything changed. My prescription was suddenly revoked after it had already been sent in and paid for, and I was told she could no longer continue my care. It felt like I was being punished for being honest. I was mischaracterized, dismissed, and made to feel like I had done something wrong just for asking questions and advocating for myself. That kind of distrust -- especially when someone is finally trying to seek help after years of struggling -- is incredibly damaging. This experience didn't just shake my trust in one provider. It made me question whether I should have ever reached out in the first place. And I imagine I'm not the only one who's walked away from One Medical feeling like this. If you're someone who's anxious, vulnerable, or trying to overcome the stigma of getting mental health care -- be careful. I wanted this to be a step toward healing, and instead it left me feeling worse than when I started.

My husband needed implants on his two front teeth. We had tried a different dentist and it was bad…read more Dr Valencia was recommended and so we went and let me tell you that was the greatest choice we could've done. Me and my husband and perfectionist and let me tell you Dr Valencia delivered. Being the two front teeth, and how delicate that is, Dr Valencia knew what we wanted to achieve and made it happen. We are so happy with the result and forever grateful and thankful to have found Dr Valencia! Aside from the great work thier staff is so friendly and helpful. 100 out of 10.

Shameless upselling practices. They refuse to provide care to the areas which need care, so they…read morecan sell you an overpriced and exaggerated deep cleaning. They make pretty obvious that your dental health doesn't matter to them, only how much money you can pay, and to keep you paying them for the rest of your life. They "offered me" to get a loan to pay them, so they basically want you to get in debt to pay for their mediocre treatment.

The folks at Dr Moore's office consistently impress me because they're friendly and good at what…read morethey do. Let me put it this way: I live on the same block as a highly rated dentist's office. But I go here instead. They're one of the few medical offices in town with friendly, intelligent staff AND and a friendly, intelligent doctor. It's easy to get an appointment. You're not waiting forever once you get in the dentist's chair (because who really wants to try to read a trashy magazine at an odd angle in weird lighting?). The dentist knows his stuff, so they're great for cleanings, but also great for problems if they ever arise. I also like the art on the walls in the rooms (think he painted them himself? -- cool!). It's not the chicest office but I don't go to the dentist for botox and a spa experience. I go to get my teeth cleaned on my lunch break.

My uncle recommended Alan and his staff in the mid 1990's. I've been with them since, as well as…read moremy children. They have consistenly cared for our dental needs all these years and we are very satisfied. I would call them straight shooters and gladly recommend their services.

Quick and easy and always friendly. Not sure what else to say about it. If you've gotta use one,…read morethis is the place to go.

Customer service and transparency was really really great. This is definitely a no bs place and…read morestands behind their services. Love it!

What an amazing experience! From start to finish Sam and Des provided excellent customer service,…read morethey make an amazing team! I stopped by after playing softball in the heat of the day to get rehydrated and left feeling like NEW and ready to finish the remaining games for my tournament. Highly recommend this location and if in the area again will definitely return!

These guys are great! They setup at the DCAC conference the last 2 days and I managed to get a…read morechance to relax and get a free banana bag IV treatment. The stick hurt a little (and i'm someone who donates plasma which doesn't bother me), but it wasn't too bad. I definitely needed that hydration after 2 long days at that event and drinking a lot of junk coffee and energy drinks and sweating.... Thanks guys! I look forward to popping in again.

Dr. Frazier is awesome! Thorough, personable, and caring. She takes the time to talk with you and…read morelisten as well. You can't go wrong if you choose Dr. Frazier as your dentist. She sets the tone, and the great customer service continues with the hygienists and the front and back office staff. It's conveniently located with lots of parking.

Great staff and my cleaning was 10/10. The dentist had small fingers and was able to get some…read moreserious staining off of my front teeth. I was nervous when I showed up and left very happy.

If I was just giving the wonderful people who were treating me a review, this would be 5 stars!…read moreThey were wonderful, gentle, understood I had, had a bad experience before, and had not been to the dentist in a long, long time. I loved the people treating me. Unfortunately, my rating dropped dramatically with the people working the front desk. Though nice, they caused a money nightmare. I went in for the first time for an emergency exam, my mouth was sore and swollen. I gave them my insurance and went back. I paid what my insurance didn't and made another appointment to actually get an in depth exam, x-rays, and a cleaning. The receptionist gave me a page that told me about how much everything n my next visit would cost, and I squeezed that with a little bit extra into the dental budget. Later that week, Delta Dental sent me a receipt with how much they covered and how much I might still owe. (The amount I had already paid) I got there for my second visit, and I told everything on the front end looks great, and am sent back. I had finished the x-rays, exam and cancer screening when the lady from up front stepped in, declared that they don't take the Delta Dental that covers me, and that everything done that day was full price (they felt bad and gave me a tiny discount) and did I want to continue on with the cleaning? I stared at her in confusion and horror. Then, I showed her the insurance receipts where they covered me in the previous visit. I also showed them where my Delta Dental web page showed they were in my network. (Which was how I found them) They stated that they hadn't been paid by my insurance yet for my first visit a week before and would have to pay for that visit too. I got out of the chair in shock and declined the cleaning. I went back and forth with the receptionist, nearly in tears. I have a large ovarian cyst that was getting painful, and the money that was set aside to deal with that was the only place I could pull the money from. I paid the full amount, that they said I owed them. They said they would try to bill my insurance, and if it went through, they would refund the money. And if they got paid for that first visit, I would be refunded for that one too. (I showed her again where DD stated they paid for my first visit). They never even attempted to bill my insurance for the second visit. I later called DD and asked. They did call me many, many times to try and get me in for that cleaning, however! I answered each time, hoping they had figured out the insurance problem. Each time I was met with confusion, was told that they DO take my insurance, then told that they would find out what was going on and call me back. I would get a call back from someone else asking me to schedule my cleaning... again. I never got to talk to anyone who said they would figure it out again. (Or maybe I did, and they played ignorance). It's now been several months. They never attempted to bill my insurance, so I never got my money back. And because of how much I had to pay, I have been living on a prayer that the painful cyst does not burst because I don't have the money anymore to see my doctor. (Jan 1st, I'll have money in my medical spending account and can finally go then.) I will not, however, go back to this dentist office.

Divya Shetty is incompetent at diagnosing and recommending a solution and it is best to have a…read moresecond opinion. In 2021, Divya Shetty recommended gum grafting to address gum recession and preventing bone loss and also got another specialist to back her recommendation. Apart from the cost, I would expect a doctor to make a recommendation after considering side effects and long term benefits. In the last 2 years after using a nigh guard and speaking to multiple dentists and specialists in Austin and in India, the clear recommendation was to stay away from surgery in my case. I have not had any issues since. My wife had a similar bad experience where she was asked to put a cap for a tooth without first completely diagnosing the issue. If you have an option, then avoid this business.

Top notch care by their staff and doctors. I've been bringing my son here for over two years. He is…read moreunder 10, so it's just minor cleanings and such for now however, we have recently been in due to some slight mouth trauma and Dr. Adam has been amazing with Our care. Highly recommend him and his team.

I always find my visits here to be lacking! The doctors aren't very friendly and as a whole…read moreeveryone could be more professional! Definitely had better experiences elsewhere!