If I could select zero star, I would. It takes ALOT for me to get to the point of writing a bad…read morereview. I scheduled an appointment over a month ago, and the pain in my mouth has exponentially increased. I arrived at my scheduled time; I had already completed all pre-appointment paperwork. They asked for me for my insurance card, I immediately began to search for it on my portal. The Wi-Fi I "borrowed" was slow; (she wouldn't give me theirs) it was taking a little bit. I asked if I could be processed/allowed back as private pay, (I was in pain and had waited a month) giving me more time to continue to upload while in the dentist chair. They said I would have to pay then, and no refund would be considered once insurance verified. They had to prove insurance before they could allow me back. I showed them the phone with my active id card download buffering. I was then told it had taken too long, and I would need to reschedule for an appointment over a week later. When advancing this with the "office manager" she proceeded to tell me I knew about the appointment, and knew I would have to have it, and I should have called them ahead of time to make sure they had what they needed from me. They allegedly called me yesterday and today and left a VM, (no evidence on call log/VM) I asked again if they would please reconsider and allow me to see the dentist and get the card, or I would self-pay without question. She informed me, " she would not go back and forth with me". Ok good. I took my business down to Aspen Dental, where I was treated with some dignity and respect, they allowed me to show my digital card and saw me within an hour. I wouldn't take my dog/cat here if they were on their last leg. The animals would die in their lobby while finding the insurance card.

Very friendly staff. Quick visit and they were amazing with my kids. I definitely recommend it…read more Also, the price was decent. Compare compared to other places.

I'm surprised that I haven't written a review yet. I've been coming for about 2 years to Spring St…read more and I've always had a pleasant experience. I wanted to make a point to share about my last visit a couple days ago to illustrate just how great these people are. Monday night I broke a tooth eating dinner. We had expected that I might have a cracked tooth that was bothering me on occasion, but could never identify which tooth while in the dentist office. I Googled Spring St. to see what time they opened in the morning so that I could call and get an appointment. To my surprise, Google had an option to send the business a message AND it said that the business typically responds within an hour. So I thought, "let's try this" and sent a message. Shortly thereafter I got a message from Dr. Romney saying they would call me in the morning to set up an appointment. They opened at 7am Tuesday morning. I noticed on the clock it was 7am and before I had a chance to give them a call, they called me. :) They were able to get me in a 1:30pm that day. Mona is my favorite. She always has a smile on her face which is so nice to see when you walk in the door. Dr. Lassen was able to save my broken tooth and put a crown on it that same day. I was so grateful to the whole team for taking care of and so quickly. I highly recommend Spring St. to whoever is willing to listen.

I had to get a root canal removed because these dumbasses can't seem to do their work right don't…read morerecommend this company nor will I ever come back and OVERPRICED LIKE A MF! My experience with this location is horrible highly recommend any other dentist this place is just ass.

Everyone at Dr. Byler's office, including Dr. Byler, are always courteous, kind and professional…read more They are exceptional at getting you in at your appointed time. Dr. Byler always takes the time to fully explain my options. I would highly recommend them.

We've been going to this dentist for years and Dr. Byler is a great dentist. I was frustrated about…read morehaving to pick up a check but Dr. Byler took the time to call and talk to me about it. It's a big deal to take feedback and care about your clients. Thank you Dr. Byler!

I have been going to the location for a few years now. The staff are always pleasant, kind and…read moreunderstanding. I personally have Gina has a hygienist. She is amazing and always gives me good tips while I am there. I feel listened to and that my teeth are cleaned well. I highly recommend anyone looking for a dentist.

The entire staff was pleasant to deal with except for the Dentist himself. He was unpleasant to…read morecommuinicate with. He performed a root canal when the tooth should have been pulled. I suppose they get more money from you that way. That tooth split in half, from top to bottom, less than a week later when I was eating tuna salad. He had the ENTIRE staff ask me if I had been eating rocks when I came back but their nervous laughter seemed to imply they weren't comfortable doing so. He then had them try and charge me another $1500 to fix it. I just had to have several teeth near it pulled (for a fraction of that quote) because the infection was never comlpletely cleared and it destroyed the teeth around it.

I could not love CS Family Dentistry any more or recommend it more highly. The staff is amazing,…read moreunderstanding, and there to help. General appointments have all been great but when it came to an emergency the entire office went into reuse mode and saved the day! Dr. Smith is fantastic and I will never go to another Dentist in Central Texas.

I have never in my 85 years had a more positive experience. Dr. Smith and all of his very friendly,…read moreefficient and accomplished team are the best in every way. I highly recommend them!

DO NOT GO TO BASTROP MODERN DENTISTRY!! Three times they tried to charge me more than what I know…read moreis my insurance copay. Last time they literally tried to scam me by saying I needed a deep cleaning with their special laser treatment for $500. I went to another dentist for second opinion and was told I just needed a regular cleaning. Nothing BMD dentist said he saw did the other dentist see!

My scheduled appointment was abruptly canceled while I was en route, despite my having adjusted my…read morepersonal schedule to accommodate the time. I was instructed to call scheduling to reschedule, which I did, but I was only able to leave a voicemail. It took an unacceptable three weeks for my call to be returned. When I finally spoke with a male scheduler, I was told that I would need to re-register as a new patient. When I tried to ask questions for clarification, he repeatedly interrupted me and was extremely rude. He ultimately stated that he would not "deal" with me because I was not "listening" to him and that another scheduler would be in touch. This entire experience, from the last-minute cancellation to the unprofessional and disrespectful behavior of the scheduling staff, is completely unacceptable. The lack of communication, the extensive delay in returning my call, and the discourteous way I was treated have caused me to question the quality of care provided by your practice. I believe these issues need to be addressed promptly to prevent similar experiences for other patients.

I just had my initial consultation with Dr. Tahiri and was very pleased with her chair-side manner!…read moreShe has a very warm personality and took the time to answer my questions. I did not feel rushed or like I was bothering her with my questions, which I really appreciated. The person that did my x-rays was also very sweet and reassuring. I would definitely recommend Dr. Tahiri to anyone needing a periodontist!

Terrible place don't go there. I waited three weeks for this appointment,when I got there they said…read morethat I needed extra paper work that they never told me. Totally unprofessional, they sent me to the wrong building. then they wanted me to drive to Killeen en for an appointment then they offered another appointment on the following year. When I got there they lost all my information. DON'T GO THERE! TERRIBLE SERVICE.

Top notch care by their staff and doctors. I've been bringing my son here for over two years. He is…read moreunder 10, so it's just minor cleanings and such for now however, we have recently been in due to some slight mouth trauma and Dr. Adam has been amazing with Our care. Highly recommend him and his team.

I always find my visits here to be lacking! The doctors aren't very friendly and as a whole…read moreeveryone could be more professional! Definitely had better experiences elsewhere!