The food is average but the service is great. We went here for chicken wings and it was flap. We noticed every customers get pizza, which looked delicious and pretty large. Our chicken wing was not fresh and it appears it was reheated. Price was reasonable. read more

Since I was here last Batavia's Original has gone a steep slope down hill! My two children and I ate at the restaurant, each ordering separate entrees. First off we waited an hour just for the appetizer of mozzarella sticks (which were so over cooked there was pretty much no cheese left inside). The waiter then tells us it will be quite a while longer before our food comes out because they are busy. When the food begins to come out, it comes out in increments - the ravioli, then 10 minutes later the personal pizza, then 15 minutes later fries, and the salad about 10 minutes after that. We weren't even able to eat our meals together at the same time. The waiter says he will not charge us for the salad, however, he did. We were in the restaurant almost 2 hours and the food was definitely NOT worth the wait. Needless to say we will not be returning!! read more

Great pizza never had a problem with it.If your want good food this is the place .I have party's at my home,some of the orders are huge,they never failed me.everthing is done the way I ordered it.If you like pizza try the sweet sauce you will be glad you did. .. read more

Was just passing through town and decided to have some food delivered. Delivery to a hotel- you should give plastic ware, can't eat with fingers. Maybe a few napkins as well? Food was very cold, asked for ranch dressing got it wrong. Just not good. read more

Best place in Batavia for a quick slice of pizza for lunch. Crust is fantastic. Slice and soda for $5. Of course full pizzas beer and wine are available but I'm never out that way for a full meal. I'm sure it's great as well. Worth a try for sure. read more

Large slice pizza with a big dedication on keeping King Kong inflated. My slice was not too appetizing, I will not return here. One and done. read more

Have been local in the area for a little while now and I don't normally have complaints but tonight kinda topped the cake. Previous experiences I've had no problems until tonight. I don't mind on waiting a little bit over the estimated time for a pizza delivery but tonight was disappointing. I waited 45 minutes for my pizza (mind you it was a personal cheese pizza) only for it not to show up 45 minutes more after the estimated time. I wouldn't have gotten so worried about it but it's ridiculous when they hang up on you the first time and you have to call back twice more only for them to finally answer. Despite the frustration I kindly asked when I'd get it. The plus side to the delivery was that after the call that it arrived within 15 minutes, not even by a delivery driver but by one of the waitresses, which she was very sweet!!! Thank you again!!! However, on the cooks end, the pizza could have been a bit better. Wasn't as fresh as I'd expected for being right out of the oven supposedly just 15 minutes ago. Thus being said, I can't say for certain I'll order again from Batavia's Original anytime soon. Very disappointed. read more

I should have gone with my gut when the first time called was left on hold for 5 minutes. I hung up and called back 15 minutes later. Terrible customer service I delivered to hotel ordered calzone and wings hey bro no forks no napkins. I was also very soon could barely pick up it was a mess the winds were OK. Overall really bad choice what a waste of 30 bucks. read more

I ordered a pizza that they said would be delivered in one hour. Two hours and change later called pizza was delivered.

Here right now and the service was excellent. Food was delicious. Its a Friday night and they are packed so Its a bit slow. Very pleased with everything. read more

Batavia’s Original - Fried Dough - Pizza Near Me - Batavia, New York

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Disaster! Unorganized! None of our order was correct! Took 2-3 hours for 2 pizzas, calzone, and wings. Will never go back!

The waitstaff was friendly, which is about all I can say for it. We ordered garlic knots which we so greasy and tasteless we couldn't finish them. They served meat sauce with it, which was a bit odd. We then had calzones, my husband had a pepperoni calzone that had way too much sauce on it. The dipping sauce tasted like ketchup. I had the veggie calzone, too much onion, not enough cheese. But the real issue with both calzones and the garlic knots was the quality of the bread and the amount of grease. It also took over an hour to get our pizza, on a night that was not busy. read more

Good food. It's equal to Main Street pizza in my eyes. The only thing better might be the wait time

Excellent slices and great prices. Got two slices and they were massive. Couldn't finish them. Really enjoyed this place!

Keeping the tradition alive for sure. A rose by any other name is still a rose. These guys are making the Pontillos family proud. Please visit Batavia's Original when in town. read more

Pizza Only Review: I've only had pizza here and I've only ever ordered out. I love this pizza and would give 5 stars but I'm giving a 4 because it's not always consistent. I'd say at least 1 of 5 times there's something "off" (too yeasty, not fully cooked, too much seasoning). But I keep going back because it's the best pizza I've had the other 4 of 5 times. The sauce is delicious, not too sweet and tastes like they made it in house. The consistency of the crust is chewy and crunchy at the same time. My favorite pizza in Genesee County! read more

Formerly Pontillo's, Batavia's Best to my palette, is the same recipe. People say this is different than Pontillo's was, but the dough and toppings are exactly as I remember them being for decades. I came here today for lunch with Joley B, from Rochester. I decided to get the lunch buffet, she got soup and salad. The interior dining area was not crowded, very quiet, and on the cold side. Our waitress was really nice, so was the hostess. Eventually I made my way up to the pizza buffet. If I were them, I would invest in a true buffet set up, preferably with a sneeze guard, not just pizzas under heat lamps. We got there around 12:30, and some items (the pizzas, and star of the show) were already cold. This was very disappointing. The pizzas were also the same 4 or 5 for the entire time I was there. I get that there weren't many people eating then, but maybe make smaller pizzas? Or half something, half another so there are more toppings options. The buffalo chicken pizza was GREASY. I took one bite and discarded it. Inedible to me. The white broccoli spinach was my favorite. Along with the cheese pizza. I actually love the red sauce on the pizza. It is quintessentially Batavia pizza sauce, sweeter in taste but the cheese and grease melt all together with the sauce and it's so uniquely delicious! So good! The wings were good. I only had the BBQ, but they were meaty and tasted good, though merely warm not hot. The salad with ranch dressing was my favorite part of that buffet. Very good ranch, nice lettuce mix with good stuff in it- great tomato wedges, chick peas, green pepper, shredded cheese, red onion, some olives. Yum! They also had 2 pasta options- fettuccine Alfredo and penne parm. I tried the fettuccine and it was okay. Needed salt. Nice big drinks here too. I only got water with lemon but I love that it's a big honkin' cup not just some little courtesy cup, being that it's only water. I've been here a few times before over the years and am so glad that this is still an establishment in Batavia! I would raise my review to 4-stars if they found a way to keep the pizza hot on the buffet. Otherwise, it's a solid 3. read more

The pizza dough was chewy and the service was ok I got a personal pizza that was supposed to have 4 pieces but it had 8

Stopped here on my way to Rochester. Crispy crust and great taste, will now be a popular stop when I go to Rochester. Also had mozzarella sticks that were better than the norm. Nice laid back atmosphere. I must have passed this place 100x in the past, kicking myself for not stopping sooner. Definitely will be back to try the wings, they looked delicious. read more

Love the fish fry's here. You get either fries or spaghetti and even can get a side salad. I love this since I'm not a fan of french fries delivery style. The pizza is really good and the chewy yeasty crust wins me over every time. read more

Nice selection of pizzas, and with their Thursday 1/2 off appetizers special, my family of 3 can have a pizza dinner with appetizers for less than $30. Just be careful, the service is hit or miss; the servers are young, and some of them are not as attentive or conscientious as they should be. They will bring you what you need when you ask, but some need more reminding than others. Overall, good food, service is slow but otherwise not bad. read more

The last time we went the food was great but the services was horrible!! The place was empty but we stood at the podium for five minutes before anyone sat us, then another 10 for drinks. It was 45 minutes before we got our food. Did I say it was empty- like maybe five table had people. And then we sat there waiting for our bill as our waitress walked past several time before she realized we were staring at her to get her attention. Like I said food was great but service was horrible. read more

Hand tossed pizza crust, NY or deep dish, awesome other menu options. Great service, a must stop for the best pizza.

. I LOVE independently owned places. I love both the thrill of discovering them AND the knowledge that I'm supporting local restaurants. As a native a Batavia, of course I love pizza, but Batavia's Original is the best and compares to none other, the history is literally on the wall. Over the years, I've tried a couple of different styles, but the original crust, original sauce with cheese is my standard. It's fresh, filling, and fantastic. It's the best Italian food I've had in a long time. But beyond that, the staff is the nicest and most hospitable ever. They treat you like family. The restaurant is clean, homey, and traditional with classic Italian décor. read more

We stopped on the way to Rochester, NY. The sign stating they have been open since 1947 drew our attention, The inside is very simple, booths and picnic tables. We were starving. I ordered the Steak and Cheese sub. Tim had the Meatball and Sausage Calzone. My sub was fabulous. The roll was soft but had a crustiness to it. The steak and cheese was cooked perfectly. Tim's Calzone was huge. The dough was soft and tasty. It came with a side of dipping soft. We will definitely be back. read more

This place is one I refuse to order from. Service is great but the food stinks. The pizza is by far the worst in town. Fish frys are sub par as well, but better than the pizza. Nothing like I remember when it was pontillo's. read more

Best calzone i've ever had. The sauce was really good, which in my opinion makes or breaks a pizza.

I quit coming here a few years due to poor service and horrible management. I decided to give it another try now that it has a new owner. It was a sunday evening, I ordered online for pick up, and was given a 15 to 30 minute pick up. I arrived at the 30 minute mark, and they were a little busy, but not crazy. I waited another 30 minutes in the waiting area. The owner was helping and putting together orders. I finally got my food, and rushed home to my hungry family. I was missing my garlic knots appetizer. My steak wrap was extremely greasy and my husbands chicken parm was dry and very bland. Spaghettios have more flavor. The spaghetti was overcooked and had a frozen/pre cooked taste. read more

Being from the Buffalo area, you'd think that this place would take pride in their wings. The wings were very small and full of the black veins. They were a little pricey so I thought I'd take a chance and was very unsatisfied. I would recommend ficcerellas if you plan on having decent food here in Batavia. The reason I put 2 stars is because my fiance really liked their pizza calzone. read more

This place was amazing! We had a big group and a small amount of time. The waitress was awesome, wish I would have got her name. The chicken alfredo was huge and delicious! We even ordered a pizza to go. This is a place not to miss! read more

Went there after a kids concert at Darien Lake on a Sunday. Not a busy night. Maybe half full. Didn't get even an appetizer for an hour and a half. The four kids with us were starving. Finally got an order of garlic knots given to us. When I asked the manager for an explanation, they said Sunday was a special night. Pizzas ordered for delivery had to be delivered by a certain time. So, they kept giving away our pizza!!!! They actually told us this. Obviously, won't be back. Pizza was so so anyway once it came. read more

Had great wings, 2 flavors and pizza for a late dinner. Also tried the labatts lite grapefruit draft beer. Service was great for 8 or 9p. Sat outside and enjoyed a nice evening. Will be back. Remember when it was Pontillos, glad they are making the same great efforts on the food. read more

BAD service!! pizza we ordered was wrong cold and under cooked don't know what happen to this place we ate there 3 months ago and was good then. With other pizza places in town you would think they would care? just can't get pass the attitude and service. read more

This place is awful. Frozen fried hodgepodge. . Doughy pizza.. awful management need I say more. Manager offered us free kiddy ice cream for all our awful food no thank you. read more

Absolutely the best pizza in the United States. You won't be disappointed eating here.

Stopped in for lunch twice now and each time the service was great and the food was excellent! My spouse had the Bambino which was a personal pan pizza and 5 bone in wings with a large soda. Well the pizza was big enough for 2 people and the wings were cooked to perfection. I had the lasagna which could have served a small family...it came with a chef salad and garlic bread....all in all, it was a feast! Tony, who prepared our meals and served us told us that the sauce was his family's recipe with a little twist of his own. An excellent recipe I must say and we will most definitely return!! read more

Yo you gotta check this place out I'm telling you. Good food,good prices,and nice people. Today i came in at around 9:30 pm and wanted to get 2 slices just to eat with my friend and they made a extra large pizza on accident And gave it to me for free. Then they gave me a free drink to top it off. Plzzzzz come here show them some love. read more

Stopped to eat, we fondly remember the old Pontillo's. We ordered the wedding soup and an eggplant parm sandwich. The soup was okay, nothing special, the sandwich was awful! The sauce was bitter, the eggplant was still hard, the breading wouldn;t even stick to it! The bread was good! The waitress was clueless! What a waste! read more

Our Mother's Day celebration was ruined by going here & we will never go back. We had reservations for 5:30pm but all tables were given to others who did not have reservations. We had to stand by the door (with freezing air coming in) for over 35 minutes with my 96 year old mother. The crowds congested in this one area, people coming in and waiting, people going to and from the buffet tables, it was totally disorganized and chaotic. My mother can barely stand and was in much pain & fearful the people were going to push her down. We finally were sent to the very back in a corner where the waitress basically ignored us. We asked twice for napkins and never got them, she never came to refill our drinks, etc. I flew over 1,000 miles to spend Mother's Day with my elderly mother and it was seriously the worst time we have ever had in a restaurant. The place was a zoo. My mother and I ordered small pizzas from the menu (because she could not maneuver around the crowd to get to the buffet). The pizzas came after our party had 2 plates of food from the buffet. They were finished by the time we got our pizzas, which were burned so badly that we could eat only the insides. Money & time wasted. We could have chosen any place to have a nice dinner but family chose this place and, because of this choice, our day was totally ruined & destroyed. Obviously, we were all extremely upset about this horrible experience. We will never go here again. read more

Great place for lunch or dinner. We always have enjoyed it but food and staff seem to have improved recently but always have a good time there. read more