Asked them to replace the power steering pump and serpentine belt , belt was not replaced nor the…read morepower steering pump. They replaced a line to the pump, charged over 1200.00 dollars and had to add fluid to leave the parking lot. When we brought it back to see what the deal was that's when they told us they did not replace the power steering pump and would not do anything to correct the problem which they had to know was there. So 1200 dollars for replacing a line that did not fix the problem. Go anywhere else but these scam artists

From the owner: Enjoy every day!read more

Today was my second visit to Oil Time, and just as the first time I wasn't disappointed with the…read moreservice or end result so I decided to add a review of this business. as I stated earlier I have used these guys a couple of times for my oil change. Both times I have come here, there has been no wait for service, which is a plus when you have a tight schedule to meet. I pulled in and was immediately greeted with a friendly smile and how are you today. I told the gentleman what I needed done, and he proceeded to begin working immediately. any questions or concerns I had were answered and taken care of very professionally and very quickly, which is a good sign of customer service being done correctly. I had an oil change done here a few months ago, so when I pulled in today, he was quickly able to pull up my information which speeded the process along rather nicely. they pulled my air filter out and showed me the wear and tear on it, and replaced it at a very minimal cost which is a nice addition to the final outcome of the visit. I was in and out of here in right around 15 minutes, and my short time here was handled quickly and professionally by the staff, they cleaned my windows, and checked my tires and that was something I didn't even ask for, kudos on the customer service skills Oil Time, you have it down to a "T". if your looking for a quick oil change, and are in the Festus area, be sure to stop in at Oil Time, their staff is friendly, helpful and will have you in and out of there in no time, and without spending an arm and a leg on your oil change. These guys know what they are doing, so be sure to check them out to see for yourself...

I will not go back. Just needed an oil change, they only have full service. THIS is a ripoff…read more Paying 58 for a 28 service. No more fellows as this will be my last time here.

This place is a scam better watch out. My poor granddaughter who is in college and with limited…read morefunds used to bring her car here. She has a 2017 Nissan Sentra that only takes FULL SYNTHETIC OIL CHANGES, (required every 10k miles) and yet they have her brining this car back every 3k for a 95+ dollar oil change. I found this out and about blew a gasket. How could you do this to a young girl??? I called and asked and they said we do that for all oil changes. BS look at this from there very own website: Synthetic oil Change every 10,000-15,000 miles, but some performance synthetics can go longer. I wish this owner had the courage to call and explain this one to me. #1concernedpapaw Update-turns out this car has a setting to let the driver adjust how frequently to notify you for maintenance. It's set from the factory at 10k, they changed that to 3k to get her in more often. Unbelievable

I utilize Valvoline across the United States - east coast, west coast, and Midwest. The team was…read morethe least professional team I have ever dealt with. The individual in the bunker was screaming at teammates with an off accent that made me question if they were sober or not. I have NEVER had such a vindictive team as the one at Festus, Missouri. I denied a air filter change as I was 40 minutes max from my destination and can complete it myself. Their team overtorqued my air intakes screws to where they couldn't be removed without ratchet and force enough to where one of the screws was broken. What was terrifying and would keep me from returning as well as telling my worst enemy to steer clear was a used towel from their team in the air intake box was awaiting my discovery when replacing the filter. Steer clear.

Have used 5 star automotive as my regular mechanic for my last few car repairs, and have been…read moregreatly satisfied to say the least. I went on a walk in basis, and was instantly greeted with a smile, which is always a plus in my book. I was taken care of quickly and efficiently, and walked away highly satisfied. It's a privately owned business, so the corporate mentality isn't part of this business, which is a blessing, and the prices for repairs are comparable to the bigger repair places without the headache associated with the bigger garages...

From the owner: We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle…read moremaintenance, service & repair. Feel free to call or come by our location anytime.

Aye! All I have to say is, if they ever lose Jim they will be up a creek without a paddle. He…read morereally goes the extra mile on everything he does. I'm always at Walmart (I have no life), and every time I have an encounter with him it's always a good one. Tiffany is also a big help.

We are tri-state hardscapes in Dothan Al one of our triaxle dump trucks broke down and it was fully…read moreloaded with stone and it blew air bag and it was raining and we tried a bunch of companies to go fix it and no luck finally found A1 onsite repair and they were immediately on it Dustin and Robert did a great job and I recommend them for any onsite truck repair great job guys

the people are nice, I'll give them that, however, I told them what I wanted and did not want for…read moremy exhaust, they recommended removing parts, adding mufflers, did that...got horrible drone which is the number one thing I wanted to avoid, they recommended putting the resonators back on to try to help that and charged me more than the time it took both times, i also paid them to fix my husbands truck almost $2000, $800 for first 2 visits, now they want another $250 to put them back on which should have been recommended to avoid drone or help bring it down in the first place! they should charge me an hour shop rate only! I called 6 other exhaust shops and they were mortified!! I'm stuck having them put them on because I cannot drive at 1700-2500 rpms, at some point ethics needs to be a thing here!

DON NOT TAKE YOUR VEHICLE HERE!!! WARNING!!! My wife…read moretakes her suv every 3 months for an oil change and to have all her fluids top off. well She took it in on 7/6/2013 and I noticed noise started to come from transfer case on 7/8/2013, so I personally took vehicle back on 7/8/2013 I spoke to Jason assistant manager and asked him to check my transfer case fluid, he said in a rude way that the only way he will look at it I will have to pay $89.99 I refused, because they should have checked it 2 days ago, with the oil change. Well I drove off and as I drove about 1 1/2 miles transfer case goes out, I had it towed to dealer, they checked and told me there was no gear oil in it. And that I will need a new one, quoted $4,500.parts and labor. Well if jiffy lube would have topped it off during the oil change, I would not be needing a new transfer case today.

As my husband and I were traveling to Kansas City, our Bronco got a flat tire from what I am…read moreassuming was a nail. With just a small spare, we had to get the flat tire repaired. We pulled into Dobbs in Festus and noticed they were pretty busy but we had to get the tire fixed. Ethan got us in and out in less than an hour! It was wonderful. Such great customer service. I would highly recommend Dobbs!!

Talon is the best I will never go any where else…read more He's walked me through everything I needed and treated me like family

I purchased a used vehicle from these guys and when I test drove I noticed a wobble in the steering…read morewheel when braking also a whining coming from somewhere about 2300 rpm and front tires were low on tread. I mentioned these issues to my sales which notified the manager. I was told by the manager that 4 different mechanics looked at it and it was just the tires. That didn't sit well with me as it only happened during breaking. I was also told they would work with me on the tires as there wasn't much h tread left. After calling and leaving a message for the manager to call me back I decided to just make an appointment which I was correct about the shaking steering wheel. It was a warped front rotor and after not feeling like they did their due diligence I started looking more into the vehicle. They claimed all the fluids were changed and anything that needed attention is fixed or replaced. I open up my air box just to find the air filter had leaves in it and the filter was extremely dirty. I was then told they couldn't check transmission fluid as it's a closed system but I feel like the humming and whining is coming from their or the alternator but again have not heard back from management after leaving 3 call back messages and one email. I also told them I was pre approved through a certain bank but come to find out they ran my credit again through their dealership which dropped my credit score a little bit. I don't know why they would have when I already was approved but I guess they have their reasons. They take it used cars and resell them without evening doing the maintenance they require. Both my wipers were in horrible shape but only one was falling apart so that's the one they ended up replacing. I'm still worried I spend $26k for a vehicle with transmission issues or a alternator that's going out. The belt looks like the original one and has a brown rust like color so yes I'm a bit upset for the amount of money I spent. I understand it's not new but for a $26k vehicle things should be addressed. I'm leaving this review because of multiple failed attempts to have management call me back. I trusted that they would keep their word and do what they claimed they do to used vehicles so if you buy a used vehicle from these people I highly recommend taking it to another dealer or mechanic to have it looked over. My sales man did his job but failed me on making sure these issues were addressed the right way. Be careful and hopefully you don't go through what I did.

Took in my van due to a message that came up on my council and heated seats not working. Diagnosed…read morewith a faulty module for the message and a broken wire causing the heated seat problem. Got the van back after repair with the same error message on the council. Our passenger seat will not move forward due to a piece that I assume clips somewhere but was left loose under the seat. Van also reeked of cigarettes. Down $250 for repair and returned with more problems than we started with.