Super clean. The staff cleans everything between each customer. They answered all my questions even…read morethough I was asking a million! I brought my own jars and filled up every single one. If you don't have any containers to bring in they have a large selection of containers you can chose from. I got body wash, coconut oil, and laundry detergent. The staff is knowledgeable and kind, the products are priced well and the store is beautiful.

I visited this store during their posted hours (around 11:15am on Sunday, and they open at 11am)…read more They were not open, and had a sign saying that they'd be back in 15 minutes. So, i waited more than 20 minutes because i was really excited about checking out this shop. No one ever showed up. I also called twice and left a voicemail. It's really frustrating because this store is over 30 minutes from me, and they had nothing on their website showing that they wouldn't be open. If you're planning to go during their business hours, be mindful that they may not actually be open.

Colors I been lookinG for prices wasn't outrageous I will be returning I was greeted and helped as…read moreso as I walked in door pleased and happy with my purchase

Just left Ms. Melanin & it was a great experience! First of all, I love being able to go to a…read moreBlack-owned beauty supply (which will soon also have a salon!), but even beyond that, this is just a great store in general. It has pretty much all of the products you could ever want for very affordable prices (so many things to possibly try in the future). Oyin products are my personal saves right now, and it's so nice to be able to go in and just pull them off the shelf rather than ordering them online. The music selections were on point, and all of the people working there were super friendly and nice to talk to. Plus, they're very interested in feedback, which is always a good look for a new business. The store is a bit of a drive for me, but I think it's one that I'll happily be making regularly because it's worth it.

This store is so unique! Now slow down once you cross over Olentangy it is in the cut on the left…read more They have everything. Came in for a last minute mask and the were a lot of choices.

Noticed this while in the area, swung back when we could. Did some early planning for Halloween…read more Loads of adult costumes, for Halloween and just general dress-up fun. Decent kid's selection too. We got some ideas, and picked up a couple of small accessories. Excellent service. Decent prices. 10% off Yelp check-in. We'll definitely be back closer to Halloween, when they get more stuff in. Not that there weren't plenty of things to choose from now, but they said they will get more, and more trendy stuff.

Any hair item you can possibly imagine exists here. We needed some extensions for a volleyball game…read moreand I was blown away by the options! On top of that, the quality is great and the prices are less than half of what you would pay on Amazon. The staff is super helpful and the assortment and prices can't be beat.

The knowledgeable customer service, organized store and well stocked inventory make this my…read morepreferred beauty supply store. As a person who knows little about hair care, I truly appreciate the great customer service. The staff is diverse, so I appreciate product knowledge and personal hair care experience that employees are able to share. I've never had a bad customer service experience in the many years that I've shopped here. I also shop here because this location has the largest selection of gray (salt/pepper) hair products. My exact hair color is difficult to find at other supply stores. Like most large beauty supply stores, they carry a variety of hair, wigs, makeup, jewelry, purses, and hair products but it's the great customer service that separates them from the rest.

"Finally found a place where I can actually create MY scent"…read more I stumbled onto The Oil Bar looking for a dupe of a designer perfume I loved but couldn't keep buying full price, and I ended up discovering so much more than that. They carry hundreds of fragrance oil "Types" inspired by popular designer scents, but the real magic is in how customizable everything is. You can shop by fragrance family -- fruity, citrus, woody, musky, gourmand, you name it -- or go deeper and actually learn how top, middle, and base notes work together so you can build something that's completely your own. I started with their Fragrance Roll-On in a single scent, but once I read their blending guide I started layering two oils together and now I have something nobody else smells like. Beyond the oils, they've got home fragrance oils, soy candles, body products like shea butter, and bundles that make it easy (and affordable) to try multiple scents at once. Their "Reward Drops" program also makes it easy to keep restocking favorites without it feeling like a splurge every time. What really sets them apart though is the philosophy: there's no "right way" to wear a scent here -- it's about discovering what feels like you. For anyone who wants fragrance to feel personal instead of just picking whatever's on the department store shelf, this is the place.

​I've been a loyal customer for years, ordering from OH to CA, but the customer service has…read morecompletely deteriorated. On a previous order, they sent the wrong items, made me take photos of the shipping label and contents, and then sent rancid oils after a two-week wait. Most recently, I was shorted half of my online order, and customer service has ignored my outreach for three weeks. Combine this with their unstable retail locations and poor staff attitudes in-store, and it's clear they don't value retention. It's incredibly short-sighted to lose a long-term customer and earn a review like this over the cost of simply fulfilling an order correctly. Buyer beware.

Great selection of products with reasonable pricing! I was given some free samples of high end…read moreskincare at checkout as well.

Super nice owner, very knowledgeable of his products, which are authentic. He also gifted me a…read morecouple face masks. Would return!

Great price. Knowledgeable staff and mostly friendly…read moreaccept the two older women up front! Their not customer service focus at all, kinda a cross between mean and rude. All of the other staff folk an awesome!

It's wig time again (for Sweetie.) Her old ones are looking a little ratty, and we were out…read moreanyway, so we came by. Large selection (the display ones often come in many other colors.) Plenty of hair accessories, etc., too. Service was friendly and knowledgeable. Prices are reasonable, I guess- I have no real point of comparison, but she thought they were fine, and there are several price levels depending on quality and wear time (one-use wigs are a thing?) Tucked away in a run-down strip mall, so be prepared. Shorter hours on Sunday, I think 1-5.

Had a day with the ladies there today and it was a great experience. The lady that helped us was…read moregreat and takes great photos. We all loved the experience and the stuff we made it does smell so good

I took my husband here for a birthday date and the experience was good. Kaylie was amazing. Very…read morehelpful & detailed. We got the whole shop to ourselves to figure out what scent we wanted. And didn't feel rushed. The only thing that I wasn't a true fan about was the body butter. The butter was not thick at all and then adding the oils made it like a lotion texture. I would say the lab should find a new foundation for their body butters. But overall an good exprience.