Flash sale, yesterday, on the anti-bacterials, with Christmas around the corner, selected Pickup option, which automatically selected this location. I would've preferred Downtown Summerlin, but this one isn't too far from home. Easy process. The App is definitely user-friendly. I am mentioning this with each review that I've been composing lately. Added my card to the App. I appreciate when technology works. It makes a huge difference when the process is seamless. Thank You for that. Part Two- the pickup- A customer has five days to do this. I went there yesterday, and it was pretty easy. I gave her the last four digits of my Order Number. Thank You! read more

Bath & Body Works consistently provides outstanding customer service, and this particular location exceeded my expectations. After speaking with a helpful, humorous, and friendly employee earlier in the day about an online order issue, I visited the store and was warmly welcomed by by a lovely lady wearing glasses (unfortunately, I didn't catch her name). Although the specific Manager I asked for wasn't available, another Manager (possibly named Tara or Taryn) quickly and graciously resolved the issue. Needless to say I walked away a very happy customer. All staff members were polite, friendly, and genuinely helpful, and provided service with a smile. This exceptional customer service has made this location my new favorite, reinforcing my love for Bath & Body Works, not just for its products, but also for its top-tier customer care. Thank you to all the Bath & Body Works members that helped me that day! read more

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Was helped by a very friendly sales rep who informed us about a great buy three get three sale. She also handed out several samples of different fragrances. I didn't catch her name, but she was very nice and helpful. She also checked us out at the register and the girls loved all of their lotions, body butters, body wash and fragrances that I purchased for them. read more

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Love this location! Taryn is one of the managers there , and I've been coming to this location for a few years now. She's a sweetheart, and so personable as well! I feel like when there's promotions this store doesn't sell out as quickly as the one in downtown summerlin! Sometimes the item I look for is out of stock because it's more new or popular but they have it shipped in within the week or so! read more

The wallflowers are a waste of money! They leak oil and ruin your outlets, walls, counters. I have contacted the company and they refunded me for 1 wallflower ($6) but refuse to refund for the rest of the defective items because it's past 90 days. I would never buy this garbage again. read more

Bath & Body Works - Leaking wallflower plug in - Cosmetics & Beauty Supply Near Me - Las Vegas, Nevada

Went for Candle Day and expected much chaos but the store was super organized and staff were all really positive and friendly even what I imagine was a long day of frenzied candle shoppers. Highly recommend this location for fast and friendly service. read more

Bath & Body Works - Crowds waiting to get in - Cosmetics & Beauty Supply Near Me - Las Vegas, Nevada

I was very surprised this was the first time we went for the semi annual sale and there was tons of products still available at 75% off and the store was still well organized and being restocked eith more items. My favorite are the aromatherapy products. read more

Fun time shopping for new fragrances with Zoey! Thank you to team shopper Zoey, you helped me choose the right fragrances and candle. I love this store. It's located in Boca Park Shopping on West Charleston and Fort Apache Always a fun excursion! read more

Bath & Body Works - Basket of goodies - Cosmetics & Beauty Supply Near Me - Las Vegas, Nevada

I love Bath & Body Works because their products smell wonderful. The scented Candles fill the room with fragrance that lasts. The lotions stay on my skin longer than any other lotions I have tried elsewhere. Great for everyone! read more

Bath & Body Works - Cosmetics & Beauty Supply Near Me - Las Vegas, Nevada

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Their sales and promotions are awesome! & staff are always friendly & helpful. Thank you, Irene Solia read more

Place is awesome. Lots of selection. Nice employees. Just make sure you check your receipts. They have those big sales and they had buy 2 get 1 free and I was charged for an item I was supposed to get free so I had to go back to the store. Inconvenience but they gave me another free item to make up for it. read more

Still 5* for fast service & great flash sales! Nice & helpful employees and great in-store pickup of online sales! Boca Park is also a convenient location! Yay! read more

Bath & Body Works - Entrance - Cosmetics & Beauty Supply Near Me - Las Vegas, Nevada

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My best gf gave me two After Dark products, 3n1 body wash and a body spray for Valentine's and my birthday. Now anyone who knows me knows I am very particular about beauty parlor products, especially scented ones. Well, I am completely in love with these. The scent is incredible intoxicating. And if my girlfriend likes it, all the better! I gave my remaining bottle of Tom Ford fragrance and now all-in with After Dark! read more

The customer service I got from Fabiola was impeccable! I will definitely be back due to her warm welcoming and product sales explanation! She makes me want to be better at my customer service. read more

I shop here a lot. Like, more than I should or can afford to. Lol. Never in any of my trips to any locations have I had as wonderful an experience as the other day with a young man named Mando. He took the time to answer all of my 12 year old's questions, patiently and kindly. He showed her samples and we talked about different products for some time. You may think that that's just how an employee is supposed to treat any customer, but it was towards the end of our visit that really blew my mind. My other daughter was with us and they both wanted items. At that exact moment I could only afford one, so I explained to them that I'd buy one item that day and we'd go back on payday and get the other. They were, of course, disappointed as kids tend to be in that situation.. and openly admitting insufficient funds isn't exactly a comfortable conversation to have with your kids. Mando immediately stepped in and did a price adjustment, making sure I could afford both. We were all stunned and as I'm holding back tears, the kids were delighted and as we were ringing up our items, they expressed their love and appreciation of this employee who showed us what true customer service should be. Mando, if you're reading this, you're amazing and please don't ever change. Thank you for being you.. read more

Employees at this location are so helpful and nice ! Great selection and wonderful sales. I love how this location has a little bit of everything! Came in for 2 things and left with 3 bags... Love all the new merch! read more

I usually place my online orders with a pickup at Boca Park or the summerlin location. The last time I came here the order was processed, but they claimed the scrub I wanted was unavailable. What!? I was ticked. After going round and round with the employee, I asked to speak with the manager. She magically located the scrub that I had ordered. Honestly, I think they had a whole time but didn't want to give me the sale price for it. Since they hadn't charged me for it on the original order, I had to wait while they ring up the whole transaction. That's why I ordered ahead to avoid that situation. This was extremely unprofessional. Don't offer items if the supply is so limited you can't meet orders . The large African American lady at the register needs an attitude adjustment. She would rather have customers wait than actually do her job. He then has the audacity to call the manager over to tell her that I'm saying she's taking too long with my order. 8 minutes to pick up an online order when the other register has already helped two people is way too long lady read more

Just finished shopping here. Super crowded but store reps were cool, calm and helpful. When I got to checkout I was tired and looked it! Cashier # 3496750 was so kind and attentive to haggard me . She took her time- made sure I had everything I wanted and even spent time getting a free item for me. This employee is a keeper! Ultimate thanks to her and your staff read more

This is my favorite location of bath and body works esp since they moved to the bigger location inside boca park. Their candles, hand soaps and aromatherapy keeps my home and office always smell wonderful. They email you great deals and sometimes you get extra discounts. Today I went for the 6 for $18 hand soaps and couldn't find my 20% off coupon. The store manger Bree was wonderful and helped me use my discount and made sure my email was set up to receive offers. The staff here is great, and always help you find the greatest stuff. read more

Bath & Body Works - Cosmetics & Beauty Supply Near Me - Las Vegas, Nevada

I haven't been in the store for at least a year. I did order online. I love their foaming soaps and cherry blossom lotion.

ok I thought it was only me that was getting the black sheep treatment but after reading other reviews it validated the racial stereotypes associated I drove all the way across town to shop at this location I was not getting the same treatment as other customers and I had my baby in the stroller with my daughters eyes was kept on me but no help or assistance stop judging people by the way they look and treat everyone with kindness I have worked in luxury retail store and I know eventually someone will not have a job if the business keeps getting bad rating and I'm pretty sure the district manager will see this review and these associate would not last in the real retail world lol and fyi bbw is affordable read more

This is, by far, the greatest location! I am a frequent customer of Bath & Body Works, especially during the holidays and when there are sales. Today was a bit different as "Tamryn" assisted me like no one has ever before. She not only told me what was on sale, she let me know what the most popular products were and what the best deal for gifts was. She pointed me in the right direction and also introduced me to the newest fragrance. I bought way more than I planned but my gift recipients will love every ounce of what they are getting. I've NEVER had the assistance that Tamryn gave me in all the years that I have shopped at BBW. Kudos to Tamryn and the entire team at BBW at Boca Park. Happy Holidays! read more

Staff was friendly, business was clean and had a lot of variety organized! Even with semi annual sale going on, everything was put together very nice! read more

Upon entering I was not greeted like I normally have been in other stores. This was no big deal BUT I did have questions about the sales happening and noticed that I was being avoided by the associates on the floor. I'm an 8 month pregnant black woman so I wasn't hard to miss. I watched as they happily moved passed me without speaking to help other non black customers. Then I noticed two more black women walked in the store and they also were ignored.. no greeting and no assistance. I decided to hurry and buy just the few items I had in my basket and leave but once I left the store I felt like I shouldn't have purchased anything at all because it's clear I was not wanted there which means my money wasn't wanted either. I'll be returning the perfumes I bought today, tomorrow at a different location and have no intention of shopping with B&B again. My feelings were hurt as this company has been who I've purchased all of my smell goods from since I was was a preteen (I am now 26) I did nothing to deserve the treatment I got in that store today. read more

Staff is always super friendly and helpful. Store is always well kept and clean. I feel their prices are a bit steep overall but there's always deals going on that drops it back down to a reasonable price which is also a great marketing tool they use to get you to buy multiple items. read more

Mood - candles Upon entering was greeted with great customer service. I was asked if I wanted a basket, if I needed help locating any items. Now right off the bat I should have got that basket. I ended up needing it. It was the buy 2 get 2 free sale. Those candles are amazing. They burn for 25- 45 hours straight, with a soy blend wax. So the aroma actually lasts. Which is important to me. Interior is well put together. As it is holiday season, the new fragrances are usually arranged in the middle. Each of the well known fragrances are in their own sections with their entire ensembles right at your finger tips. I honestly like this, so I don't have to hunt for them. I would recommend- pricing is typical. If your able, wait for sales, or sign up for their emails. Location is Charleston/ Rampart- ample parking read more

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Biggest day of the year and employees were VERY helpful and delightful! From the floor to the register! As a customer it was stressful with as many people as there were so I know the staff was stressed as well and they handled everything so lovely! Very impressed and grateful for amazing helpers. Stay cool peps read more

For those of you whom Wait fo the annual yearly candle sale year after year, wait no more!! I went to the store early with anticipation of a Super Yearly sale, let me tell you a secret. DONT BOTHER Going. There is no sales today, its the usual and Everyday, customary shell game, where one day its regular, then its 2 for 1, and then its 50% off. TODAY ITS only 50% OFF of regular price.... It's very disappointing, that they would do this Oh well save your money maybe at Christmas, but who knows... read more

Bath & Body Works - Bath and Body Works Semi Annual Sale, - Cosmetics & Beauty Supply Near Me - Las Vegas, Nevada

I was in the store on the day of "Never before 3 wicks scent candles are only $8.50 each" Awesome buy!!! I could selected from 60 different scents. I buy candles for people at work every year. Around 6pm the store had already filled with shoppers. The greeter in front tried her best to say hi to everyone but missed majority of customers. She offered some nylon bag to some customer but I didn't get one. The candles wall set up in front of the store is crowded. Many customers were gathering around and feel almost like Black Friday all over the place. Employees seemed tired and ready to be in bed. I don't blame them!! There are 4 cash registers and all of them is occupied but only 2 check out lines. My understanding might be because of tight space around the check out counter ( There are 3 big shelfs around) Cashier who helped me was nicer to customer before me than to me...noticing from how she wrapped the candles and informed him about coupon that she had placed in the shopping bag for the next time use. But when it came to my turn....she was just doing her job and was hurry to get me out while I was inquiring about plastic gift bag to wrap my candles. Again... Everyone must be tired! Overall.. I rather go to the mall not free standing store for better services and faster check out. read more

Bath & Body Works - Holiday paper bag 2015 - Cosmetics & Beauty Supply Near Me - Las Vegas, Nevada

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This may be long, bear with me. My wife and I stopped by to purchase some products on 10/29. When we got home to Pahrump she realized she had the right fragrance, wrong product. I called BBW and they said no problems, bring it in and we will exchange it. Great, now we are 5 stars, as usual. We just happened to be back in LV on 10/31 for other business with no plans to return for the rest of the year so this would be a great time to do the exchange. We stopped by the store at 7:30 pm (30 minutes before advertised closing) and the doors were locked. (losing stars as we go). The associate on the floor in front of the door working with displays said "We are closed" I asked what about 8pm, the scheduled closing time and she once again said we are closed. When I asked why she said they closed early for Halloween. Really, Halloween is now a reason to lock your doors early? (Losing more stars) When I said we just needed to do a quick exchange she once again said the store is closed and they can't do anything and turned her back to the door. (no stars left to lose because you can't go negative on a review. So a word of caution fellow shoppers, if you are thinking of shopping this store within 30 minutes of advertised closing you may want to call them to make sure they have not locked the doors and closed the store for whatever reason, including obscure non-holiday events. Thankfully BBW customer service was more accommodating, answered their phones and helped resolve my issue in a equitable manner (5 stars for them) read more

Yesterday a few of us from my job went into Bath & Body works for a Christmas game we were doing at work. We had a bag full of one dollar bills and had to spend a select amount. This would be such a hassle for most people and such an inconvenience as well for other costumers and the employees but Paige, Taryn, and Latetric were absolutely INCREDIBLE! they were patient, helped us find all that we needed, and were so fun all while still helping other costumers. They deserve the biggest shout out! And also to the few costumers that were in there during our Christmas challenge thank you for being awesome as well! read more

This location at Boca Park has been my go to store for years. I went today because of their 9.95 candle sale. I purchased 16 on line last month but this is their best price so I went back for more. There is so many additional staff available to help. Everyone is pleasant and the check out line went very fast. I always walk away with a smile! I get coupons in the mail which save me a lot of money also, Wont buy candles or bath products at any other store. Thank you B&B for great products and service. read more

This location is clean and always fully stocked. The staff is extremely helpful and go above and beyond. They have a wide arrangement of sprays, lotions, soaps, candles and more. read more

Bath & Body Works - Cosmetics & Beauty Supply Near Me - Las Vegas, Nevada

If loving this store is wrong,then i don't want to be right -lol. Semi annual sale going on right- go quick before July 3rd then it ends(twice a year-every year Jan and June). The staff is very helpful and the store post remodel is well laid out and everything is easy to get to. I highly recommend this and and any other Bath and Body works store based on product alone. But this store is a class above. The location, Boca park is excellent and the staff here makes everything better. They are like the cherry on top of a sundae. Certainly shop here, you will love it!!! Two thumbs up. read more

Bath & Body Works - Loot! Original scents are back, cucumber melon,pearberry and country Apple! - Cosmetics & Beauty Supply Near Me - Las Vegas, Nevada

This B&B works is the best location! The staff is so friendly and helpful! I asked one of them to smell my wrest and I thought it was a very odd request but I could not remember the spray I had put on that wrest that I just loved! She didn't even think twice when I asked her if she could recognize it (which required her to smell my wrest Lmao ! I believe it was the manager very nice lady with blonde hair!! Thank you all for being so nice! 10/10 recommend (: read more

The friendliest staff I have ever encountered. I was rushing in thinking the travel size items were all in one place and the most lovely woman named Anne stopped me and asked me what I was looking for. She slowed me down, explained the items I wanted were all around the store and proceeded to show me and introduce me to different fragrances. From Anne, to the cashier, to everyone else working there, they really made it a pleasant shopping experience. Thank you! read more

Normally I shop at The Body Shop for the main reason they are vegan, animal friendly don't test on animals. Unfortunately so many of the stores have closed. The one closest to me is Fashion Show Mall. 4 days until Christmas I was not about to take that trip. I frequent Boca Park Shopping center therefore I lucked out that I had a substitute for body care here at Bath & Body Works. I love a sale and more then anything I love BOGO. All body care products are buy 3 get 3. A young lady was so sweet and helpful explaining to me and showing me the items in the sale. Wow I got 6 items which included body wash, body butter & hand cream for $58. The flavors I chose were, beautiful day, pink cashmere body sugar scrub, Japanese cherry blossom, warm sugar vanilla body wash, Love & Sunshine body cream, At the Beach body butter. Very happy with my purchase and my daughter loved her lotions & body wash. read more

Bath & Body Works - Cosmetics & Beauty Supply Near Me - Las Vegas, Nevada

Great specials 3 lotions and get one free and 3 wick candles $12. What a bargain. So first it is to long now it is to short. Great selection of all things that smell great from lotions the candles are girly girl store. With a few things for the guys clones and shaving equipment! Take that yelp establishment! TTFN!! read more

Bath & Body Works - Candles to soap first timer... Came on with a coupon and got 50% off and 3 candle for 12 bucks ! Plus 5 for 5 hand sanitizers. - Cosmetics & Beauty Supply Near Me - Las Vegas, Nevada

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Great location! Great staff! Was greeted by Morgan as soon as I entered, answered all my question and helped me pick out a lot of the stuff I need. Check out was a breeze by Kelly! All the staff are wonderful! Great experience! read more

I placed an order online due to a notification that I received of a great sale. The order was processed and I was awaiting notification of when to pick it up. Instead I received notification the following day after the sale was over that 18 of the items were canceled. This is extremely unprofessional. Don't offer sales if the supply is so limited you can't meet orders . I am tired of business thinking that consumers will just chalk it up and continue to do business with them . I will find another place to shop for these items or do what the ancestors did before these places plain old soap and water. I predict this place to go out of business soon. read more