Friendly staff and good aromas. They have limited selection of body wash for men and a little more expensive than the stores like CVS or Walmart but a better quality. read more

Good deals going on on sale products right now. Warm greeting from staff. Pointed out which tables are on sale. Place organized and clean. Not too crowded makes it easier to move around. Prices are reasonable. Plenty of selection. Tried different scents of perfumes lotions etc. One of many places sweetheart visits for body spray and lotion. Picked up a few new scents to take home. read more

See all

Came today to claim my birthday gift ( trial size items $8.50) since I've been using their app for many years now. It's nice that they have these rewards wherein your purchases coverts to points and get rewards , your choice of any item worth $16.50 Well plus I got a app coupon for 30% off on $35 purchase. Their promotion of buy 3 and get 3 free really is the best. I stock up on lotions, spray and wash. So today was really a fun day using all my rewards and with a Total purchase of $116 came down to $57 ..wow what a deal!!! read more

See all

Love the candles. Sales are good. Product excellent. Lotions very rich and creamy. Completely satisfied with all my purchases. I like be receiving rewards to acquire full size products. Membership incudes weekly discounts and free products. read more

I love Bath & Body Works! Of course, I dropped by to pick up my favorite foam hand soaps for only $2.95 each. I love to stock up on them because they're usually $7.50 each. The employees are super nice and helpful here. Store is clean. Don't miss out on the sale! read more

See all

Bath & Body Works Beauty Supply Shop for the best home fragrance gifts body bath products. read more

See all

I love this store, especially since this is one of the bigger stores. All the employees are very helpful and knowledgeable.

Love coming here they are always nice and very welcoming. Never had a bad experience because of the workers here and they spray your hands with sanitizer as soon as you walk in. read more

Just thought I'd like to share that you guys have an amazing employee named Alex on the floor! Haven't had the same kindness or service from anyone else there, and I've been going there for years. She's amazing! On another note, I really wish there was more availability for travel sized products. read more

There wasn't a line to get in the store. We I asked the young lady she said oh no were closed. But as I walked away other people started getting inline. After I walked around the mall and saw the line and ask her about it she says oh it virtual you have to text this number, but now we were close, I suggest you come Tomorrow. But guess what I won't ever return and make sure mt family wont either. Why she didn't say to check in virtually. Customer service sucks here read more

Only 3 stars but this is not due to anything wrong with the staff or location. It would be 4 stars if it had more stock/inventory of certain items, but it can't be helped. It is the holiday season and people are shopping. This may not be the biggest Bath and Body Works store in the area, but like the Bath and Body Work stores in the Inland Empire, the employees are friendly and helpful. As it is holiday season, the sales are nice. Very bright lighting and all the scents in the store aren't overwhelming to the senses. Or maybe my sense of smell has been numbed over or killed by all the scented candles I've been inhaling in those stores. read more

Bath & Body Works - Bath and Body Works, Holiday 2012. - Cosmetics & Beauty Supply Near Me - San Bernardino, California

The customer service of this place exceeded my expectations! I was greeted upon walk-in and was asked if I needed any assistance. I received a coupon through my email and I needed to know information about it, so I asked an associate named Liz for help. She was absolutely amazing! She smiled and told me, "I would be happy to help you." Her positive, enthusiastic energy was contagious! She made my visit an unforgettable one. Also, my cashier, Melissa, had a great attitude as well! Thank you, ladies! read more

Got here 45 minutes before closing time to find out they had just cut off the line (that had two people). I asked to around what time they cut it off so I can stop by earlier, and they gave me a blasé, "whenever" response. Other BBW stores have given me a clearer answer, or have a specific cut-off time. I understand it's a pandemic and all, but some uniformity would be nice. read more

Got to the mall at 5:35pm stood in line until 5:40pm to be told that the gentleman in front of me was their last customer since they close at 6pm. Really annoyed that I stood in line for 5 mins to be kicked out of line and told to come back tomorrow when they open. I'm blessed to be employed and I simply cannot come back during the week. All I wanted was a CANDLE! read more

Just came from this location, wasted precious time and left without purchasing anything. The product I was looking for was out, I had to remind a sales associate to look for it and the checkout line wasn't moving. Too bad I shall take my money elsewhere. read more

I love bath and body works!!! I have had so many complaints when I wear my lotions I get from bath and body. Today Alex greeted me and my children when we walked in and showed us some of their new body mist sprays that they just received. They smell wonderful like everything else. Alex was very helpful and made sure we were taken care of. Thank you Alex for great customer service. Don't forget to download the app when you spend $75 you will get a free reward of a bod product worth $16.50, you can't beat that. read more

This is by far thee worst Bath and Body Works (B&BW) I have ever visited. I say this only because of the store manager. She is extremely uncustomer friendly. Their inventory is low. It is nearly impossible to take advantage of B&BW multiples offers when you can't get the fragrance, product, and quantity you want. The store manager is very unwilling to make concessions. This manager always has a reason or caveat you can't use a coupon or combine deals that do not state on the offer they can't be combined. My friends and family know that I love B&BW. However, they suck at gifting me the products I like. I have attempted to exchange merchandise at this store. The manager's policy is anything returned is 1/2 off the sale price. Completely unflexible. Although I work closest and live closest to the Inland Center store, I go to Victoria Gardens now where they have excellent customer service and exchange policies. I always walk out of there purchasing at least 3 times the value of what I need to exchange. Sadly I don't know the manager's name since the few times I had to deal with her she came from the back with her dry personality to tell me "no" and went back to her cave. She's a long, thick, curly brunette. Based on the fact that I have only seen one employee there longer than a few months, she must not be pleasant to work for. read more

Very friendly staff and also very helpful. I just wish they carried perfumes to match the lotions and body sprays they carry.

This is the worst Bath & Body works . As I'm walking in I asked where an item was and was told go to the back . Then it turns out she is also the cashier as I'm rushed to check out . She is helping to customers at a time . I would rather of waited a few then having to throw my things in a bag and hit the road ! Will NEVER shop again here at this one ! read more

Visited the store to see what new lotions are available, nothing to shout out about, purchased hand sanitizers. Okay here's my problem, as I'm being helped at the register, I was asking a question and right in the middle if me speaking, the girl at the register starts a conversation with a co-worker! To say the least I never got an answer because I just made my purchase and left. RUDE! NEED CUSTOMER SERVICE IMPROVEMENT. read more

What it is: Bath and body products. Lotions, soaps and air freshener Layout: Very bright well lite, has plenty of space and has a sink to test out products. The check out is in the back of the store. Probably the smaller Bath and Body from other malls./ Advertisement: As advertised, great coupons and great deals. They really give such a good deal that you end up buying a ton of lotions lol Staff: Occasional if you need any help. The staff seems to spend more time chatting with each other. Overall: Good experience, definitely a store I would visit for great products and good deals, but the staffs could improve. read more

All I can say is Christina is the reason why expensive soaps are worth my money. She went above and beyond to answer my questions. Hands down the GREATEST Bath & Body employee ever and anyone who says otherwise has never met her. read more

This location has top-notch in customer service. Every time I go there, I am greeted and asked if I need any assistance. The manager Cindy is so friendly, professional and knowledgeable about the products. I truly feel she enjoys what she does and believes in BBW products. I am finding something new when I go there. This location is always neat and clean. I would highly recommend this location to others. read more

I was in awe with the amazing customer service from this store. Cindy the manager was so helpful and attentive to my needs as a costomer. Will definately be returning! read more

Staff is nice and friendly. Not pushy. I like going here. No problems. Yeah I'll go here again.

After carefully evaluating the prices for items I am purchasing I am told at least one of the items I have selected is not on the sale. This has happened at each visit to the store. The store is totally disorganized so if you happen to select an item below one of their signs that has been misplaced you are in for a surprise at the cash register. You cannot walk the aisles without knocking something over or bumping into someone and have to wait in line 15 minutes or more to check out. Done with this chain. read more

Came here to buy a Christmas gift today and was so disappointed usually this location has pretty decent customer service but today it was horrible SAMANTHA was soooo rude. The line was long and when we got to her register she acted like she didn't have the time of day for any of the customers in the line! Sorry hunny we (the customers) are the reason you get paid. So some advice change the attitude otherwise you probably won't be getting a paycheck much longer.... read more

I recommend this place to anyone that wants a warming greetings from their very own Maryhelen, she greeted us with a happy smile and helped us out in so many different ways and she even let us know of the deals it exactly saved us alot of money. She definitely is a amazing person, SHE DESERVES A RAISE!!! read more

Everytime I walk into this store I am greeted by friendly employees right away and asked if I need any help. Always a great selection of normal sizes, mini sizes and gift baskets. It can get a little crammed due to its shape and sometimes heavy traffic, but, I highly recommend this bath and body works. read more

I went into this store and was bombarded by a rude pushy woman who said her name was Mary. She pointed me in the direction of some items and when I wast too fond of them she gave me a disgusted look and decided to give me love advise "because you are gay" she said. She said that I should try to come to her church and hear the "word of God and realize that (my) ways were not of the lord." I was there with my husband (I am gay) and our children. I am so insulted at this vile behavior that I will be contacting corporate and I was so surprised at her actions that I couldn't even go complain to the management I just walked out. I wont be coming here again that is for sure! read more

This is the third and final time I will go to this store. I was told by a manager on my last visit retail me not coupons would be accepted, this time they were not. The first time I came into the store the cashier was rude and could not believe that I didn't have the app already downloaded on my phone for coupons. The employees chastise you on their radios as soon as you turn around when you explain that you were told they would be taken. Yes they took it and claimed it would only be accepted this one time "because you didn't know." The cashiers crappy attitude and eye rolling were not appreciated. One reason I love BBW is for the amazing deals. Save your time, shop online. read more

Been coming to this Bath And Body Works for 16+ years and love it. Best employee ever: MARYHELEN. She always gives me her time of day and her customer service is bomb af, she's chill too. She's super funny. She is always so helpful with coupons and other money saving deals! She needs a raise!!!! read more

Sheila is absolutely right about this Bath and Body Works location. TERRIBLE SERVICE! They are not accommodating at all with coupons or discounts! As a former Bath and Body Works employee, I am aware of their policies. This store makes up its own and chooses to give discounts to certain people. I will never return to this location. read more

Avoid this place if you are looking to get out in under an hour! Who has only 2 registers open during the Christmas season... this place. And, the staff do jot even seem remorseful that they made you wait 45 minutes while 2 other registers sat unmanned. I asked if they were short staffed and the cashier just said "no, it just backs up". Duh! read more