This is strictly for my online experience as I have yet to have the privilege of visiting the…read morephysical store. I was on the hunt for an illusive fragrance, and when I emailed customer service for help they QUICKLY solved my olfactory emergency! (No literally they answered the email within minutes of me sending it and on a Saturday no less) So I've had people try to match this fragrance for me in person and sight unseen (or scent unsniffed) the staff here got closer than anyone else ever had!! I couldn't believe it! I also love how if you order online, you get samples of your fragrances so you dont have to open the bottom and compromise your return, in the event you are dissatisfied. Anyway I've sinced ordered numerous times and have always been beyond thrilled!!

I love this store in the heart of the Mosaic District! To be honest, prior to visiting this store,…read moreI did not know much about fragrances - but I'm starting to learn more! It's definitely as advertised - a perfume playground. It's really fun to try the different scent and scent families around the store. The scent I went home with (Tokyo Nights) was unlike any other perfume I've tried and liked before, but I just could not get it off my mind! I love the little touches in the store - like Polaroid shots of the first customers of a particular perfume. When I decided to buy Tokyo Nights they were actually out of it and e-mailed me when it was back in stock. I was super excited to pick it up and get a few samples with it. I'll definitely be back!

I had a wonderful experience here this afternoon! The lady who helped me was so knowledgeable and…read moreanswered all my questions while I was browsing and explained ingredients/reformulations that I had been wondering about. I've been a long-time fan of L'Occitane and occasionally drop into stores but this is the first time I had a really warm/homey person help me with everything I needed and I didn't feel rushed or pressured. I wish I could have bought a couple more things but I couldn't because I was on my way to catch a flight/TSA and my bags are full! But thank you again, I hope you are recognized for providing wonderful customer service!

Now, this is my favorite place to buy my skin care products, especially those containing olive oil…read more I love their shave products and the scent of them is "oh so wonderful!" Another plus for these guys is they are knowledgeable, do not try to rip you off, and their prices are reasonable. Love it and you can not go wrong here. 5.0 stars:-)!!

The new SKIMS store in Georgetown is stunning. The neutral tones, soft lighting, and minimalist…read moredisplays make the space feel modern and elevated--honestly one of the most aesthetically pleasing stores I've been in. The layout is clean and easy to shop, and the fitting rooms feel luxe (when you can snag one!). The staff was super helpful--friendly, knowledgeable, and quick to jump in with sizing advice and product recommendations. They made the whole experience smooth and enjoyable. Definitely worth stopping by if you're in the area! Tip: I went on a Wednesday morning when they first opened to avoid crowds so I could really view the entire sto

Wow! First time walking into a skims store…read more I just want to thank Ari who helped me with the bralettes and was so kind and attentive to me while I was there. She made me feel so welcomed despite walking over 8 miles today and not smelling the greatest when I came in Her hospitality and customer service is what made want to give 5 stars!! All customers should feel welcome in a store. Thank you so much Ari!! I hope more customers come to find your positive attitude to be a great aspect of this store.

Ask for Molly !! She is a total doll - helped us in advance get our cyber Monday shopping lined up…read moreand remembered to call us to check us out on cyber Monday !! Thank goodness as we had a medical emergency and without her following up and helping we wouldn't have gotten our items. She's warm and customer oriented ! Go find her !

I was in town on vacation and wandered into the store on a whim. I had never shopped at a…read moreBluemercury and I was pleased to see the higher end brands that I like to shop for when traveling overseas. I was greeted by the lovely Keyana, who asked me if I was looking for anything in particular--told her what I needed and she totally nailed the best colors and products! She was very attentive, knowledgeable and helped me tremendously. She even assembled a few samples for me so I could see how my skin would react. I was impressed with their own line, M-61, and I would shop here again based on my experience with her and would ask for her in the future.

Okay, there is a lot of product variety here, especially if you want to get into Korean skincare or…read morespecific makeup brands. But when I was browsing I was being followed and just being watched, like the worker was expecting me to rob the store? Honestly awful time shopping because it's not comfortable to shop leisurely here without feeling unwanted in the shop.

come here if u wanna be profiled! they just stare at u while u walk around also it's more expensive…read morethen bes fríen in edén center they're also nicer there! so go there instead

That bath bomb smell so good and looks pretty. The staff are nice and friendly, happy to explain…read moreyou if you have any questions or just tell them what are you looking for. It's home made beauty product filled with art which is so creative. I love the ambience, make me feel like I'm walking into some art studio or art gallery back office with cool presentation make them outstanding. I think you should stop by to check it out if you love art and beauty.

The customer service is non existent. I spent over $100 on an order and didn't choose next day…read moreshipping I chose ground shipping. Instead of making out the order like a real business I receive a text from a rude door dash driver who complained about the distance to deliver. I thought I was ordering from a real company who has mastered the logistics in keeping their clients happy. This was a terrible experience. They are selling a commodity that can be easily bought anywhere else. There is no need to waste your hard earned money with this thoughtless company.

I discovered Parfums de France /PerfumedeFrance.com in early 2025 and I have placed several orders…read morefor their decants in the past year. They are fantastic on shipping times and they carry authentic niche perfumes that may be difficult to find elsewhere. I've also noted that they usually have things in stock, even when other places don't: case in point Loumari's Porthole, which I will discuss later. First, I want to discuss their customer service. I placed my first order with four decants; one was a 5ml of Valaya Exclusif, the rest were 2mls. However, when they arrived, I didn't notice that they were all 2mls. It took months before I started cataloging my perfumes on a spreadsheet, and only then did I realize that I had been sent a 2m instead of a 5ml. I emailed PdF explaining what had happened including pictures of my order and what the sent. I asked if they could send me a bottle with the additional 3 mls that I was missing. Instead, they apologized and said they would send an additional 5ml, rather than the missing 3ml; meaning I ended up with 7 mls instead of my original order of 5 mls. This interaction made me appreciate and respect the company because they own up to their mistakes and take care of their customers. One of my next orders included a decant of Vanilla Powder Extrait. However, when it arrived, the printed label just said Vanilla Powder. I had previously ordered Vanilla Powder EDP, but it was also just labeled Vanilla Powder. So, I was unsure if I had been sent a second EDP in this order, or whether I was sent the Extrait I had actually ordered. I emailed customer service and they confirmed that I had been sent the Extrait even though the label didn't specify. So, I manually wrote Extrait on the label to prevent confusion with my other EDP sample. Their labels are literally my only gripe. I wish that they included more than just the perfume name--eg. Including Extrait/EDP/EDT would prevent confusion; having the brand, the decant size, and the date of the decant would also be great. But these are all things I can 'fix' manually by just writing them on the label. I've also had to manually write over some of the perfume names because they fade on the newer white labels. The old clear labels haven't fade. I manually written over them and then taped over that to seal them. After the above orders, I read that they have FREE brand samples, separate from their in-house hand decants, which cost $. So, I emailed them asking about the free samples, and about a promo code I had received from their marketing email. They didn't respond right away, which is very unlike them, so I emailed again the following week. I received a response apologizing as they had been very busy (I believe it was Valentines orders), and they explained that some brands don't allow higher discount codes, but they provided some other codes to try, and they provided their phone number and told me to text them directly when I place my full bottle order and they would add some free samples to my order. I had Loumari Porthole in my cart, but delayed ordering it because I wanted to make sure I didn't want to add anything else to my order before I placed it. Of course, when I went back to my cart to order it a week or so later, it was listed out of stock but available for pre-order. I checked several other websites, and no one had it in stock. This is something I've noticed about PdF, which other sellers don't do. They will tell you when something is unavailable (truly out of stock) vs currently not in stock but available for pre-order from their next shipment. AND they often have things in stock that others don't. Instead of preordering, I decided to check the website every now and again, and the day it came back in stock I ordered it with a 15% off code. I then text the number the customer service person gave me, and they replied immediately --even though it was Mother's Day weekend--and said would add some samples to it for me. WELL....I got my order today and along with with FB, and a 5ml decant I purchased to carry in my purse, it arrived with 7 free brand samples! These aren't just your normal run of the mill samples, they are expensive niche perfume samples (from the brands; not decants) including: Roja - Isola Snow (Parfum) Xerjoff - Torino24 (EDP) Vilhelm Parfumerie - Mango Skin (EDP) Fugazzi- Angel Dust (extrait) Matiere Premier - Vanilla Powder (Extrait) Matiere Premier - Crystal Saffron (Extrait) Essential Parfums - Bois Imperial (Extrait) Honestly, I couldn't be happier. I love this company. Yes there are other stores out there (Lucky Scent/Scent Bar; Twisted Lily; etc), but I adore Parfums de France above all others because of their customer service, attention to detail, glass (usually metal topped) spray decant bottles, non gouged prices, frequent discount codes AND FREE fast shipping (their order total for FREE shipping is lower than any of the other stores I mentioned). If you haven't tried them, please do!

Terrible customer service, I purchased a perfume online that arrived damaged and leaking. I…read moreprovided video proof of damage to seller in which he responded for me to return the item as he provided a return label. After a few days he contacted me by phone stating he received the product and that he was going to send me a replacement. After a few minutes after getting off the phone I received an email he found nothing wrong with the sprayer and that he was not going to provide me with a replacement or a refund. Mind you I payed over $260 for this perfume. I am disputing this but please stay away from these band of CROOKS!

I usually look for candles when purchasing gifts. I am on a mission to look for scents related to…read morethe cherry blossoms. Bath & Body Works has more options for me (plus you have sprays & lotions with the same scent). Yankee Candle is okay without being extraordinary.

What a difference a friendly and helpful staff can make to a customer's Yankee Candle outlet store…read moreexperience! The weekday staff here is fantastic. On Tuesday, 9/23/25, I telephoned the store looking for a particular scent. The very nice store clerk put two candles in that scent on hold for me. When I arrived on Thursday, 9/25/25, to pick up my holds, she and another store clerk were both very welcoming, friendly, and helpful. The customer service was the perfect combination of asking whether I needed help and letting me browse and sniff as I love to do in Yankee Candle stores. The two candles that the one store clerk had picked out and put on hold for me were beautiful, and I bought a total of five candles in this visit. This store was very neat, organized, and well stocked, and it had a great selection of scents, including many that that I had not seen at other Yankee Candle outlet stores in the area (inventory differs among stores). I highly recommend you visit this store on the weekdays and have the best candle shopping experience ever, as I most definitely did!!