We designed an entire bathroom around a tile displayed in your store, only to be told it has been…read morediscontinued for over a year. There was no signage indicating this. Staff confirmed many items on display are no longer available and said room displays won't be updated until March...despite it being January. Displaying discontinued products without clear notice is misleading and wastes customers' time. Why are unavailable items shown for over a year, and why aren't they clearly labeled?

Great Service , large Selection, and great prices…read more I would highly recommend them if you are looking to purchase materials for your kitchen, bathroom, or flooring needs

Terrible company, first appointment Mark never showed up and didn't even call. Found out when i…read morecalled MKB that he was sick, i asked him to call me when he was feeling better, still never called back. I gave them the benefit of the doubt, and called MKB again, finally set up an appointment. Mark came out he was little rude but did measure and never bothered to call or email me back with the estimate to remodel my kitchen. I do like to give small business my business; however, this company will never work for me or any of my friends and family. I wish I could give them no stars.

The final bill for their kitchen remodel was based on their original estimate despite the fact that…read morethe design changed before work began per my requests. These were not small changes and ones they agreed to. Make sure your quote includes estimated costs for all of the major remodel changes, don't accept a total amount. Without specific costs it becomes a matter of negotiation when you get the final bill. Something you want to avoid. This company subcontracts a lot of the work, so your schedule depends on when the subcontractors are available. Half of my cabinets were damaged in shipment because they came in boxes with only cardboard corners--no styrofoam. Expect at least a month delay in getting factory replacements and keep your fingers crossed. I have been waiting weeks to have the granite countertop repair fixed (!) with no response as to when or if it will be done.

Uncomfortable at times to stop by the store and have to look for an employee…read more It felt awkward and I didn't buy anything. One of her employees made me feel like I was suspicious and she seemed to just stare and monitor my shopping I felt judged and unsettled about how and the way the employee monitored me, .or jut not worth helping with product education. A fork scratched an incredibly expensive pan, other products have lead to disappointing results

Kitchen Outfitters is my go-to place for all my baking needs & birthday gifts. They sell great…read morequality kitchen items at a good price. Make sure to say hello to the owner, Mary, when you stop in. She is simply the best!

I ordered Marmoreal Carrara Luxury tiles. During installation we discovered a problem. The tiles…read morewere defective. When we called The Tile Shop about this it was apparent that they knew of the problem but sold them to me anyway. This caused multiple problems as I had to change my moving schedule completely. Not recommended.

Matt at the Algonquin store provided us with the best customer service and we can't thank him…read moreenough. His expertise and knowledge helped us tremendously with the design and selection of our tile purchase for our bathroom. The tile has been installed and it looks beautiful! We are very happy!

If you are looking for quality product and quality customer service than look no further. Doing a…read morekitchen remodel and got quotes for countertop from the big box stores. While some big biz had an okay but limited quality section it did not hold a candle to Old World Stone. I strongly encourage people to look here before elsewhere. Andy was helpful courteous and knowledgeable. Btw the pricing includes install !!! Nothing hidden or sent 3rd party. I also love supporting local business. Thanks

We recently had our quartzite countertops installed, most went well, but we were very disappointed…read morewith one of the joints. We didn't feel they matched up the two island pieces very well, it is very noticeable. We paid a ton of money for the natural stone and was so excited we found the perfect slabs only to have this very noticeable Joint. We understand you can't get it to perfectly line up, but the color or the pattern was very different. If it was on the back counters, it wouldn't have been very noticeable, but it was on the larger island. Vary sorry to have to write a bad review because most of the experience was good. Dave and Maryann

Terrible customer service. I've never felt so inadequate or unvalued. Just because my order was not…read morea very large one doesn't mean that you shouldn't make your customer feel valued. The owners we extremely cocky and unprofessional. Never again and I do not recommend this place to anyone.

The Kitchen Cubes guys just installed my new Formica counter top in my kitchen. Looks terrific…read more They also installed a new sink and faucet. Very efficient and thorough. Plus, a few months ago they also installed a new bathroom vanity top and that looks great as well. Very happy with the company and their service.

Couldn't have been more happy with Bart and Agnes. Professional, thoughtful, thorough and quality…read morewas amazing. Would 1000% recommend Granite Design. Helpful in laying out countertops on slabs and sourcing from multiple vendors to help find the best price and quality.

My husband and I have now used Granite Design of Midwest twice and each time we have been very…read morepleased. Everyone involved with our two countertops, one in our basement bar area and now most recently in our kitchen have been professional, courteous, and helpful. The end result is having an absolutely beautiful countertop. We couldn't be happier and we highly recommend Bart and his crew. Thanks for helping to make our kitchen gorgeous. Beverly and Alan Rich

Beware of this company! We gave them $875.00 down payment and he never did the job. Cashed our…read morecheck, never returned calls, and he NEVER came to do the work. This company really scammed us!!!!!

this company is not reliable. Scott and Danielle left me with an unfinished kitchen even though he…read morewas paid upfront for the work. Scott walked off the job when confronted with a deadline date after many delays

Just Wow! I struggle to find the words to adequately express my sincere gratitude for Benson Stone…read moreCompany. All of the employees, from sweet Lori behind emails and calls, thoughtful Bill's time and response, to River looking into past files, to Tyler helping me schedule our floor magician, Dave. What a team of dedicated home professionals! In short, I had to have floorboards removed in random spots- I was distraught and hesitant, thinking the floors integrity would be ruined. Dave, their flooring specialist is one of the kindest, most sincere people you will ever meet. The work he did was nothing short of perfection. He took his time, and ensured quality work. You would never tell my beautiful floors were worked on! Just flawless work. I have personally called this company for flooring, bathroom needs and questions - they go out of their way to problem solve and provide guidance! Their thoughtful response makes you feel like part of the Benson family. Any and all future home renovations will be through Benson Stone Company. They stand behind their work and have the most accommodating, knowledgeable and kind staff! I can not recommend them enough! I am posting this glowing review on every site because I want everyone to know what a great experience we had!

A really nice store with good selection. I bought a fireplace set that is still holding up years…read morelater. Will be back in the future when I need more home goods.

Rafal was able to come in for an estimate, and assess the issue I had…read more He gave me all the different options I requested in regards to the bathroom fan installation and shower glass door options. The work was quick, didn't have any issues, and Rafal was very nice to work with

We ended up remodeling our entire shower and couldn't be happier with the results. The quality of…read morework was great, and the attention to detail really shows. What I appreciated most was that any minor issues that cropped up were resolved in a timely manner. Highly recommend!