Requested toilet replacement due to bad flange on existing toilet creating sewer smell in bathroom…read moreand, if needed, a drain clean out. Waited a week for an afternoon appointment. Morning of appointment, plumber calls to reschedule to that morning due to a personal appointment he had scheduled that afternoon. We scramble to accommodate but inform that due to reschedule there's no one to help carry the toilet up and light of stairs. Instant attitude. Plumber arrives with helper, is rude, condescending, asking why we want the toilet replaced, I list the services requested. He then denys there's drain clean out requested while waving his phone around telling me I'll have to reschedule. There's an obvious sewer smell in the bathroom, yet he can't smell anything. I tell him that was the purpose for his being there. He again denies it's on the service request so I tell him I'll call husband, he states he'll go get the toilet. I'd had my husband on the phone listening to all of this the whole time when plumber arrived and started being rude to me. Told husband I wasn't going to have someone in my home that I'm paying for a service, that is being so rude to me, that now don't trust to do this service. He agreed. I went to garage and cancelled service. He tells me I owe him $59. I tell him I'll call his office, he repeats I owe him $59. I tell him I'm not paying him a dime, I'll call his office and to leave. He says some choice words, I tell him good luck at his Drs appt. While closing garage door. Handy more choice words, I then tell him to get off my property or I'm calling the police. He leaves, I go inside. Husband's still on the phone and heard everything. He's outraged and called their office. Plumber told then owner I was nasty to him, was told that my husband heard everything because he was on the phone with me the whole time. Apologies were said and he asked if he could send someone else out, we've declined their service.

$325 to change a cartridge in the bathtub faucet and the water pressure is even worse now.read more

Scott has now become our "guy" for anything plumbing! He's so responsive and in a pinch, he always…read moremakes time for us! And his prices are so fair and reasonable. My husband isn't the best handyman, so knowing that we can call Scott anytime we need plumbing work done is such a blessing! If you need a plumber, don't hesitate to call him!

I love Scott! He is just the best plumber out there. When I was living alone, I definitely wanted…read moreto find a plumber that wasn't going to rip me off and made me feel comfortable. Scott is that plumber. He explains everything he is doing and even gives some tips so I don't have to call him for every little thing wrong. He was soo great I even had him fix the plumbing at my parent's house. Scott is honest and reliable. He is never late and always treats his customers with respect. I can't say enough great things about him. If you are hesitant, just call him. After one phone call, you'll agree that he is definitely the best plumber around the area!

Gino and Saul were great! They fixed a leaky/dripping shower faucet with a quick response on a…read moreSaturday and explained everything in detail. They were able to save the fixture and in turn saved me a lot of money. Very professional and courteous. I would highly recommend them.

Prompt. Addressed the concern clearly and work was well done best we can tell. A bit overpriced for…read morewhat was actually done though.

Brought back Lorenz plumbing to install another new toilet this time in our masterbath. Also had…read morethem install a new kitchen faucet with new one bowl drain pipe upgrade, and our reverse osmosis under sink water filteration system. Patrick is always responsive and Chris does an amazing job! We will only use the services of this team. Pricing is very reasonable!

Responded quickly and came out within hours. We thought it was just a blockage in the sewer, but…read moreturned out to be a 2" shear between the foundation and the outside pipe. Provided me with an estimate (which was lower than I expected) and started working on digging the pipe out by hand (6' down). They didn't damage any bushes and once the work was done, I was handed a bill for 10% LESS than the estimate. Pat and crew (Chris and Danny) did an excellent job!

AquaPro Plumbing Inc is the plumbing company I trust after I've spent 6+ years in plumbing myself…read moreand have several hundred of plumbers in my contacts. My children's bathroom shower started leaking and I needed work done not only fast, but I wanted quality and AquaPro came to the rescue again. They replaced the shower valve, had a guy come out to fix the tile and came back to install spout and shower plate and handle 2 days after tile work. They do large excavation repairs for water and sewer as well and have very reasonable prices for all plumbing work; their prices are per job no matter how long it'll take, where others charge an hourly fee and sometimes purposely drag on to complete it. Pic of my little one finally able to take a bubble bath again

We had aqua pro out for a cartridge replacement today and everything went great. Quick service had…read morethe parts on them. Professional and courteous

BE AWARE! Hired this contractor to install a water heater, we agreed he would cover the permit…read more When the village reached out to him to let him know the permit was filled out incorrectly he ignored them. I found out because they wouldn't renew our rental license until this was cleared. I reached out to the company and they assured me it would be fixed and taken care of. This company has now chosen to ghost us and not complete their end of the deal. Very untrustworthy, unprofessional and unreliable!

I had Kyle and Miguel come over to work on my plumbing. They removed concrete and gravel as well as…read moremy dishwasher to get to the problem. I had a broken cast iron pipe that needed replacement and lining done on another 20 or so feet of pipe. They cleaned up after themselves very well and treated my parents as well as myself with the upmost respect. Kyle and Miguel both stayed after finished work to see if there are any further issues. For any of our future plumbing needs I will call them for help. For everything it was a little over 8 thousand we did have quotes from 2 other companies bother saying it will be closer to 10k for the work. The value of there work is worth it.

Jeromy was ultra knowledgeable and gave excellent recommendations that we needed! Scheduling was…read moreeasy and dependable; outstanding communications made it perfect. The guys were careful moving large heavy furnaces through our narrow hallway. At the completion, the furnace room was spic and span cleaned up, a nice treat. We also subscribed to their economical maintenance package, which will make our lives purr along in the future. Thank you Jeromy and Angel!

I had a pretty brutal few days with basement flooding and onestop was very dillegent about follow…read moreup and communication. I believe they really care about their commitment to customers and their craft. Thank you!

I would not recommend Walter. I had a confirmed appointment and took a vacation day from work to be…read morethere. He did not show up or communicate at all. When I followed up, he simply said he could come Monday, with no acknowledgment of the inconvenience. Very disappointing and unreliable.

came right on time, did the job in quick time, professional like and…read morefor a good price, too. Will recommend to others for sure.