Have used this Sam's Club for both food purchases and the tire center. The store portion is clean…read moreand alway stocked. People are friendly and helpful! The tire center blew me away with the service. They keep to their scholars pull tires ahead of time to make sure tires are in good shape. I got a call prior to my appointment saying one tire was not up to their standards and offered several solutions. So impressed with the service and of the respect for my time and satisfaction!

Clean, well stocked store!! I always find great deals when we come to this location!! Easy check…read moreout. Employees on the store side not the optical side are always friendly and helpful. I have only dealt one time with the optical side and I will never be back. Though this store manager took care of the issue and made up for the inconvenience.

If you're shopping for boards to break for martial arts classes, this is not the place. Number one…read moretheir selection of lumber is crap. Number two, they charge one dollar per cut. Menards does this for free. On a good note, they offer a military discount if you show your ID and ask.

Seriously, pay to pm your hvac, and get knowledgeable people for questions on the floor without…read morecalling an SAR team. I should get paid to sweat and be ignored. I'm done

This is the closest Costco for most of the McHenry/North Kane County residents. It stays busy! The…read moreparking lot is always packed too! The pizza is good. Customer service is usually good too. I try to come here during the week and during the day. The gas pumps stay busy all the time!

They treat this place like a military complex. Lmfao. Went to go pickup a $110 pizza order for my…read moreson's bday party, walk in the exit door and have the useless receipt dude screaming at me "SIR YOUR MEMBERSHIP CARD, SIR YOUR MEMBERSHIP CARD!!!" After buddy yelled it about 4 times I turned and released he's yelling at me. So I turn around and go "who me?" And hes like "YES WHERE IS IT!" I tell him "I dont have it? Im picking up our paid order." Buddys telling me I can't continue without showing him my membership card. I tell him ITS ALREADY PAID FOR. So he asks for the receipt... which I show him. This dude then really looks at the date and goes "THIS DATE IS FROM YESTERDAY ITS EXPIRED." I looked at him so dumbfounded... BRO WE BOUGHT THE PIZZA YESTERDAY. IN THE STORE (since you dont even take payment over the phone anymore)... ofc the receipt will have yesterday's date on it. Its for pickup... TODAY. He then proceeded to tell me im not welcome to pickup future orders without bringing my wife's membership card in. Lmfao. You guys need to chill out with this membership crap. It is embarrassing you act like this. It is not that serious. Especially when I've already paid for my order and yet you still treat me like that? Maybe I'll just cancel my membership instead. You guys have the worst employees that think they're so high and mighty. Grow up.

Been getting my backyard firewood here for years. Don't get ripped off at a gas station, give these…read moreguys $50-100 and you'll enough for a season or more. This is what $50 got me today.

Chicago Firewood is amazing! I've used them for years, for bulk firewood, and chunk wood for…read moresmoking and grilling -- plus delivery or pickup options. Jim is ultra responsive and always goes above and beyond. Patrick is an amazing delivery associate -- fast, neat and courteous -- deliveries are always on-time and normally on short notice. SUPER customer focused! Amazing value! I'm a huge fan.

Sharon is seriously the nicest person, and they do an excellent job!!read more

The team is amazing! Every order placed I've been happy with the quality and service.read more

I purchased some marble pieces from Marble and Granite Tech in Barrington and would highly…read morerecommend them to anyone in need of quality pieces. Although we had a smaller project, they took the time to provide us with a quote promptly, offered reasonable pricing, and delivered great quality. During our first visit, we toured their showroom and were able to view the workshop where they store and prepare their pieces. It was a great experience from start to finish. Our pieces are beautiful, and their service was professional. I'm really happy to support good, authentic companies, and this is one that definitely deserves your business. Check them out!

I went to the Marble & Granite Tech in Barrington, looking for a remnant quartzite. I found the…read moreperfect piece. Since I didn't need it for several weeks, I was told they would tag it and hold it for me. After several weeks my sales person called and said that the piece that I selected was not big enough for the side splash. I returned to Marble and Granite and identified another piece that would work for the side splash. After several weeks, I called and said I was ready for somebody to come to my house and measure. Somebody from scheduling would call and set an appointment. They never called. After a month of waiting, they called and set up the appointment. Measurements were taken. After another month I received a call stating that there was an issue with the vein match. I returned to Marble and Granite. The remnant that they were showing me was different from the one that I had initially selected. They said "no this is the one you selected. I took a picture of the original and it was different. However, the second remnant was a good match. So, I went with that piece. Finally, after several weeks, they came to install. Everything looks great, until the clear calk dried. It looked like black mold was growing between the wall and the back splash. I sent a picture to my salesperson who turfed me to Tom. This guy was the most arrogant and insulting person that I have ever met. He said it was the backing that was showing. After going back and forth with him his suggestion was to paint it the same as the wall. Not an acceptable answer. After the clear silicone dried, I noticed that the edges on the entire counter top were jagged. I'm not a fabricator, but this looks like the blade was dull or they didn't take the time to polish it properly. I am very disappointed with the workmanship. I would never do business with Marble and Granite Tech.

Jim Carlson at the front customer service desk gets my 5 Star review. Yesterday, homedepot.com…read moreworked on my phone. Today, in the store, when I needed it to find the aisle and location of a product, homedepot.com refused to come uip on my phone - instead I got a message that the "app is out-of-date". I don't know cell phones from space rockets. Jim figured out that the phone app had started to update but in the middle of updating. He asked what I was looking for and then escorted me to exactly where TSP (Trisodium Phosphate) cleaning products were. Home Depot has abandoned the true TSP (the dry granular crystals) and now only carries the TSP solution or a fake product that has no phosphate (phosphate is what does the cleaning). Which is a shame, but the Algonquin Home Depot gets 5 stars from me because Jim got my phone app updated and was knowledgeable on the TSP situation.

We went to our local home depot to return some things. There were a total of 4 employees behind the…read morecustomer service counter and only one of them was working to assist customers. The other three were chit chatting away, totally ignoring the line of customers waiting to be served. I felt bad for the young lady who was actually doing her job while her much older coworkers were having the time of their lives chatting and laughing to each other the entire time. I guess Home Depot pays their employees to stand there and chat instead of helping customers...