The one star rating is only because there is a one star min requirement to post a review. This was…read morethe most ridiculously terrible home repair experience we've ever had in 25 years of home ownership in the Pointes. They were to have multiple workers to clean/repair master bathroom floor and enclosed shower and the Saltillo tile floor in kitchen - they had one worker arrive and they other called in sick - yet somehow miraculously arrived in good health after noon. The bathroom was "ok" but the worker missed cleaning the edge areas of the tile floor. The kitchen is were it gets ridiculous and dangerous. The estimate/contract explicitly states that they were to use "non-toxic cleaners" with steam cleaning in addition with machine washing as needed. These clowns, without consent or announcement, decided to use Muriatic (Hydrochloric) acid on our kitchen floor with my wife, our dog, our son and I all in the home closed up tight on a 30 deg day in December with a natural gas forced air furnace running the whole time. The fumes took our breath away after only a few seconds and also scorched our kitchen tile floor. Yet the lead worker was wearing a double canister face respirator. When I questioned him about the fumes, he only said through his respirator "you might want to not breathe this stuff in". They did not instruct us to open any doors prior or during the application of this Hydrochloric acid and had no regard for our safety, yet took very serious precautions for their own. They offered no apology and only maintained in a highly defensive attitude that it was part of their normal cleaning process, which according to the Sir Grout site and the contract/work order is 100% contrary to the truth. They stood in my kitchen with a mask on and lied to me about what I could plainly see with my own eyes. I have yet to receive a phone call from the area franchise owner that I was told I would by the lead worker. I would say this company is a joke if the consequences of their actions weren't so seriously dangerous. DO NOT USE this company for anything in your home.

TLDR: They are expensive and careless. This is a really…read moremixed review. They came within an hour of the appointment time, and were very pleasant. The work they did on the grout was good. They were sloppy toward the ends of two very long days, but overall the grout was good. Unfortunately, the material they us to clean the grout caused the finish on my bathtub to bubble up and peel away. They agreed to give me $200 toward a similar (low quality) treatment, but said that one of the men that worked on on my grout would do a higher quality finish for $500 (a value of $800 to $1200). He came and worked really hard, but the result was full of bubbles, and was peeling off in under two days. It took over a week to get a return date scheduled, and by then I realized I had realized I couldn't let them do more work on it. I hired another company to fix the tub, but the whole thing has taken over a month to resolve and was unnecessary from the beginning. The owner called me once to explain why it wasn't their fault, but that he would try to help me get my money back from his employee. He has not returned my follow-up call. The employee did, however, give the money back.

Amazing work fixing our bath tub. Looks brand new. Very professional and precise. Would highly…read morerecommend.

Jeremy is amazing. If you need work done please ask for Jeremy. He is kind honest and a hard…read moreworker. It's difficult to find people with integrity and who care. Jeremy is the best!!!! I would definitely recommend Perma-Tex.

A&E responded quickly on a Saturday morning to our plumbing issue. The highly skilled…read moreprofessional plumbers, John and Justin, were meticulous, customer oriented, and friendly.

I was in a bind and realized I needed a plumber at 3:00 on a Friday. I could not get my usual…read morechoices out that quick. A friend suggested Anytime, and they were able to come out. I didn't read any reviews until after I booked them. as you can see, there are some reviews that might make one wonder. I decided to trust my friend's recommendation and keep the appointment. The sent Donnie and Alex. I explained my worst fears about what I thought the problem could be. They inspected and snaked the main line out to the city run. They confirmed that it was in good shape and just needed some water jetting to knock out some larger root packs. They could have easily turned this job into a lot more and I would have gone right along with it and wrote a much bigger check. They were friendly, didn't seem rushed, and explained everything in detail. In fact, I am calling them again after I finish this review to have them do some other work I need done.

This company is the best ever. They came out - arrived on time. EA Irrigation Representative took…read morea look around yard. Replace sprinkler head as needed, turned sprinkler system on - Check all zones to ascertain water flow. Thank you, bye. .

Guys were courtetious,friendly and efficient. Any flaw was photographed and shown before…read morerepairing, Will definitely use again.

We called last week about leaks in our basement Nick came out Saturday and gave us a quote and was…read moreable to schedule us for Wednesday the next week. Kyle and Dennis showed up on time and did our repairs professionally and were very thorough and neat. Everyone we dealt with was very nice and courteous. We recommend them to any one needing repairs.

Had BWM come and waterproof my basement and it was a great experience. The technician that came out…read moreto first look at my basement was so knowledgeable, wasn't pushy & helped inform me on exactly what I needed, versus some other companies that came out. The crew that came to do the basement was very polite, cleaned up behind themselves and I honestly couldn't be happier with this service.

Sent them pictures never returned my phone calls - poor way to do business - apparently didn't…read moreneed the money

Rondell came to my house initially to quote a bathtub refinishing project. Upon his initial…read moreinspection, he determined that my tub was made of a material that wouldn't offer maximum adherence to the glazing product. Instead of selling me a service that wouldn't last, he HONESTLY advised me to buy a new tub and walked out without a sale. I saved his number and contracted him for my basement bathroom, which now looks brand new! I cannot recommend him highly enough! He shows up on time and does a fantastic job. I rate him ten stars!

During the process of having our basement renovated, we noticed that there was a leak. We had…read morepreviously had our basement waterproofed by another company, but they were too busy to come out and do warranty work. We were in a bit of a bind as our carpenter wanted to continue with the work he had started. My husband called Forever Dry and they quickly replied, visited our house, explained the process, gave us a quote and then completed the project. I will admit, I don't quite understand the specifics of what they did, but I can tell you that whatever it was fixed our leak. They guarantee their work and are willing to come to our house if we ever need them. I would highly recommend!

I recently worked with Premier Roofing after se crazy storm damaage, and I can confidently say they…read moreexceeded every expectation I had going into the project. Steve, John, and the rest of the team were incredible to work with - from the very first inspection to the final cleanup, their professionalism, communication, and overall quality of work truly stood out. What impressed me most right away was how transparent and customer-focused they are. They took the time to thoroughly assess my roof, explain my options in simple, easy-to-understand terms, and never once made me feel pressured. It genuinely felt like they had my best interests in mind, not just trying to sell a job. That level of care is rare. If you're dealing with insurance, they're especially valuable. They helped guide me through the claims process, answered all my questions, and made what could have been a stressful situation feel manageable and straightforward. The entire process was seamless. Scheduling was easy, they showed up exactly when promised, and the crew worked efficiently without cutting corners. In fact, they completed my roof faster than expected while still maintaining top-tier craftsmanship. You can tell they take pride in their work and hold themselves to a high standard. Premier Roofing delivers exactly what they promise. I wouldn't hesitate to recommend them to anyone looking for a reliable, honest, and skilled roofing company.

REVISED REVIEW:…read more About two months ago, I posted glowing reviews of Premier Roofing because that was honestly my experience at the time. I think it's only fair to share my complete experience. My project started very well. Erik was knowledgeable, professional, and responsive throughout the sales process. He answered my questions and gave me confidence that any issues would be addressed. Unfortunately, after installation several problems developed. The flat roof around my screen door was installed in a way that prevented the door from opening properly, and an initial repair created a gap that allowed rain and bugs inside. Roofing membrane also remained exposed, permanently damaging my family's nearly 70-year-old American flag. Despite being told the property had been magnetically swept, my gardener later filled a bucket with roofing nails and debris left in my landscaping. Most frustrating of all was the lack of communication as these issues remained unresolved. UPDATE: Once owner Keith Powers became personally involved, everything changed. He personally inspected the project, sent his A-Team to correct the problems, and made sure the doorway was rebuilt properly, sealed correctly, and even returned to adjust the screen door until it fit perfectly. He also came up with a thoughtful solution for my damaged family flag by installing a flagpole and presenting me with a beautiful new American flag, preventing future damage from the roofing membrane. No construction project is perfect. What matters is how a company responds when problems arise. While I wish the issues had been handled sooner, Keith Powers ultimately stood behind his work, corrected every concern at no additional cost, and earned back my confidence. That's why I'm revising my review.