Stone Restoration Services-Detroit

We had tile work done back in March, early April. Chase used other guys to work with him. One of…read morethe guys threw away our bathroom fixtures. They were expensive and out of stock. At first he denied this, then stated that he would pay for them. We had to hire a plumber to cut our pipes to allow for a different fixture since we could not use our shower or bathtub. He still has not paid us for this!!! Do not use him, he lies and is not a man of his word.

We had GroutLikeNew come and fix the grout in our shower. It was originally very difficult to…read moreclean and the grout was cracking. He came and made the shower look like new! It was a quick process and finished in less than a day. We are thankful for the improvement!

Rob's Modern Tile

We engaged Robert to install the backsplash in our new kitchen. He did a great job! He arrived on…read moretime and cleaned up when he was done. We couldn't be happier.

From the owner: Specializing in custom tile installation for new construction, commercial jobs, and remodelsread more

The Grout Doctor-Rochester Hills

3.1

(19 reviews)

I used this business to clean, stain and seal the grout in my kitchen and to clean the tile and…read moregrout in our master bath. They were very knowledgeable and my kitchen floor has never looked better. Would highly recommend this business and will be using them again.

David, the owner, was very accommodating and did a fantastic job! He was so helpful to travel a…read morelittle farther than his normal radius to help my elderly parents with a shower grout issue and with a shower door that was pulling apart from the tiled wall. David and his employee arrived on time on a snowy icy winter day and got right to work. They were very patient and kind to my parents and did a great job with both the door and shower grout to repair both issues by early afternoon. I would hire them again and recommend them! His office staff was also amazing at communicating and keeping me updated with the appointment and process.

Night & Day Carpet & Upholstery Cleaning

Hands down one of the best companies I've ever worked!! They were quick to respond, very polite, I…read morehad an appointment made within 7 days. They worked with me on a good time, I asked they text me before arriving because I was coming from work and they did with no issue. They were very personable, and did an amazing job. I reached out a few days later because I still had a small issue, and with no fee or issues, they came back out right away to fix the problem and fixed the problem. I HIGHLY RECOMMEND them! You will not be disappointed!

From the owner: Our business specializes in quality carpet, upholstery, and tile and grout cleaning!read more

Affordable Floors & Restorations

We had grout repair done on two showers that desperately needed it - one of them was downright…read moreembarrassing. Chuck and his son did an EXCELLENT job at making both of these showers look so much nicer. Since they did such a good job on the showers, we also had them do some work on our stone tiles in the entry way and in our kitchen area. They definitely cleaned this up and significantly improved how this older tile looks. We swift and steam clean the tiles a few times a year, but their work made a really big difference in the appearance. We walk in these areas quite often during the day, so we really appreciate the improvement. They arrived timely for both appointments, and were efficient in their work - it took exactly how long they had estimated. They were very personable, but also pretty quiet while they did their work. I happened to work at home both days

The owner is friendly, the work was completed professionally and exactly as promised. I would…read moredefinitely recommend him to family and friends!

Restoration Tile and Grout

4.4

(5 reviews)

This is second time I have had them at my house. They do beautiful work. They cleaned ,…read morerefreshed, and resealed grout in my bathroom including the shower. I am very happy with the results. Very nice people. I will hire them again when I need more work.

Nick did an awesome job fixing the cracking grout in our shower and tub surround. He was…read moreprofessional and clean and did a grout job color matching our grout.

Sir Grout Greater Detroit

4.1

(8 reviews)

The one star rating is only because there is a one star min requirement to post a review. This was…read morethe most ridiculously terrible home repair experience we've ever had in 25 years of home ownership in the Pointes. They were to have multiple workers to clean/repair master bathroom floor and enclosed shower and the Saltillo tile floor in kitchen - they had one worker arrive and they other called in sick - yet somehow miraculously arrived in good health after noon. The bathroom was "ok" but the worker missed cleaning the edge areas of the tile floor. The kitchen is were it gets ridiculous and dangerous. The estimate/contract explicitly states that they were to use "non-toxic cleaners" with steam cleaning in addition with machine washing as needed. These clowns, without consent or announcement, decided to use Muriatic (Hydrochloric) acid on our kitchen floor with my wife, our dog, our son and I all in the home closed up tight on a 30 deg day in December with a natural gas forced air furnace running the whole time. The fumes took our breath away after only a few seconds and also scorched our kitchen tile floor. Yet the lead worker was wearing a double canister face respirator. When I questioned him about the fumes, he only said through his respirator "you might want to not breathe this stuff in". They did not instruct us to open any doors prior or during the application of this Hydrochloric acid and had no regard for our safety, yet took very serious precautions for their own. They offered no apology and only maintained in a highly defensive attitude that it was part of their normal cleaning process, which according to the Sir Grout site and the contract/work order is 100% contrary to the truth. They stood in my kitchen with a mask on and lied to me about what I could plainly see with my own eyes. I have yet to receive a phone call from the area franchise owner that I was told I would by the lead worker. I would say this company is a joke if the consequences of their actions weren't so seriously dangerous. DO NOT USE this company for anything in your home.

TLDR: They are expensive and careless. This is a really…read moremixed review. They came within an hour of the appointment time, and were very pleasant. The work they did on the grout was good. They were sloppy toward the ends of two very long days, but overall the grout was good. Unfortunately, the material they us to clean the grout caused the finish on my bathtub to bubble up and peel away. They agreed to give me $200 toward a similar (low quality) treatment, but said that one of the men that worked on on my grout would do a higher quality finish for $500 (a value of $800 to $1200). He came and worked really hard, but the result was full of bubbles, and was peeling off in under two days. It took over a week to get a return date scheduled, and by then I realized I had realized I couldn't let them do more work on it. I hired another company to fix the tub, but the whole thing has taken over a month to resolve and was unnecessary from the beginning. The owner called me once to explain why it wasn't their fault, but that he would try to help me get my money back from his employee. He has not returned my follow-up call. The employee did, however, give the money back.

Shoreline Carpet Cleaning Solutions

I had some pet odor but this company went above and beyond for me to get my carpet cleaned and he…read morewas super fast. will definitely use them again!

From the owner: Experience the Shoreline Carpet Cleaning Solutions difference!. We offer top-quality carpet, tile &…read moregrout and window cleaning for businesses and homes in and around the Saint Clair Shores area. Enjoy a fresher, brighter space with our professional carpet, tile and grout, and window cleaning services. We're committed to delivering exceptional results and outstanding customer care. Call us today for a free estimate, or to schedule the best cleaner you can get from "The shore to your door"!

Van Elslander Furniture Restoration

(2 reviews)

Van Elsander took a pretty beat-up table and chairs and did a black high gloss finish as requested…read more They were polite, they were accurate in their cost estimate, and they were timely in getting the job done. In addition, during the process, they asked thoughtful questions in order to get the job done exactly right. I am beyond thrilled with the outcome of my now beautiful table and chairs. They are not inexpensive but you get what you pay for and it is truly worth it. I will add a picture as soon as my kitchen is done and my set is in place. Thanks again David and team you went beyond my expectations!

When I dropped my coffee table off to Dave at Van Elslander Furniture restoration it was in rough…read moreshape. We had a consultation and picked out the perfect color and finish to fit my new space. He and his team dropped off the table right to my apartment and it looks AMAZING! Definitely recommend

Professional Flooring

4.9

(50 reviews)

They are the real deal, you want a real business owner and carpet installer to come out and do the…read morework? This is the company for you. Called him the Sunday of Labor Day weekend and HE CAME OUT TO ME IN 3 HOURS!!! Crazy! Gave me a great quote, and said he could be back after the holiday. Tuesday's at 11am he was in, at 12:45 he was gone! Two rooms fully done, nice and tucked. Incredible work! Don't go to Home Depot or Carpet Guys, ask this guy first!

Fantastic experience with Professional Flooring. Dhimiter responded to my inquiry quickly and he…read morewas out to install the carpet the next day! I got to pick from carpet samples on the truck and he was very professional and kind. Dhimiter went above and beyond by fixing the molding on my landing that had been missing. He explained that he wanted to make sure that everything looked nice. Thanks so much Dhimiter at Professional Flooring for making carpet purchasing a pleasant experience!

Creative Carpets

4.8

(18 reviews)

Creative Carpet is the only carpet store I would ever consider dealing with. The know their…read moreinventory and how to advise you on the right choice for your needs. Our carpet is beautiful. Jim was an absolute jem in helping us position our carpet and loveseats. He outdid himself to help us get it just right. You cannot get better customer service anywhere. I cannot recommend them enough.

I understand this is a laid-back establishment family owned. But in today's economy where…read moreeverybody's looking to save money and going to the big box stores I think it would help if they upped their customer follow up. My wife and I purchased a floor from there and we never received a call thanking us or checking to see how we like our new flooring, that would be helpful and give a good lasting impression that they care about future customers

YCS Custom Floors

4.7

(19 reviews)

Very profesional service, we love our new hardwood floor look, Josh team is very profesional and…read moremake sure everything looks perfect, thank you!

From start to finish, Josh was professional and knowledgeable. He did an amazing job! However, I do…read morewish he had informed me about the creakiness of my floors and provided some insight or recommendations on how to address it. Since I'm not knowledgeable in that area, a little extra guidance would have been helpful. But when brought to his attention, he did what was asked. That said, his work was solid, and I appreciate his professionalism. A bit more communication in areas like this would have made the experience even better!

The Flooring Company

4.5

(19 reviews)

Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

I bought the tiles I wanted at Floor & Decor in Novi and the Flooring Co. installed them for me in…read more3 bedrooms and a hallway. I had 4 quotes total and these guys had the best price by far and they were rated highly on YELP. So I gave them the order. The workers worked neatly and efficiently. When i inspected the work after they left for the day, I found 3 minor issues to be fixed. I took pictures of them and sent them to the saleslady, Malak. The workers came back the next day and repaired them to my satisfaction. I wanted to rearrange some of the furniture and the workers were happy to so. I recommend the Flooring Co. for tile installation

NT Hardwood Floors

(6 reviews)

Fantastic experience with NT Hardwood Floors! Arianit was responsive when I requested a quote to…read moreremove the carpet in our house and refinish the floors underneath. He sent us an invoice very soon after he visited our home. His pricing was very reasonable and he was flexible with timing and payment. We made arrangements for his team to start on our floors the day we left for a weeklong family vacation, which was so convenient. We had been on the road for just a few hours when he texted me with some very troubling photos of what he found underneath the carpet. I was horrified and dreading the discussion of next steps, but Arianit clearly explained our options and the prices for each option. We ultimately chose to repair/replace the damaged wood and the added cost was very reasonable. Throughout the process, Arianit sent us photos of the progress his team was making and kept us updated as the timeline changed with the added repairs. I could tell even before we got home to see the floors in person that we had made the right choice. When we did get home, I was not disappointed at all. Our floors are beautiful and I can't stop looking at them, even five days later. If/when we need to do anything with the rest of the floors in our home, we will be reaching out to NT Hardwood Floors again.

These two guys were great and did an amazing job just as promised. Would most definitely use…read moreagain!

Ultimate Upholstery

The name of her business says it all!…read more It's challenging to find an upholsterer that is excellent in their craft. Kasia could have nodded and taken my small project without offering any input, but she provided suggestions that made sense and created more interest in the piece. The result was perfect! So happy.

From the owner: At Ultimate Upholstery, we go beyond basic upholstery—we bring new life to your furniture with…read moreexpert craftsmanship, premium materials, and personalized service. From custom upholstery and wood restoration to tailored outdoor seating and precise repairs, we create high-quality, long-lasting solutions that fit your style and needs. Unlike mass-produced options, our work is fully customized, ensuring a perfect fit and superior durability. Whether you're restoring a treasured piece or designing something new, we’re committed to delivering excellence with every stitch and finish.

The Flooring Company

(2 reviews)

Excellent work, quick responses, fast turn around, reasonable prices…read more Imed responded to all my texts right away. His team did an excellent job laying our cork floor. Reasonably priced. Thank you!

Updated the carpet on my staircases today and was super impressed with the job. The scheduling and…read moreinstallation process was timely and seamless. Thank you Flooring Co for giving my house a much needed update! Will definitely come back in the future for renewing my wood floors.

Everlast Floors

4.0

I called 3 days in a row around 4:25. All days no answer. I would call earlier but i work…read more If you're going to close at 4:30 than change the hours on your listing. Very disappointed.

Anthony helped me out with all my needs! When I had questions, he was able to answer them in a very…read moreknowledgeable way!

Superb Flooring & Design

4.0