We purchased our spa about 10 years ago and found that we needed some service. We called Coastal…read moreSpa & Patio and explained the situation to them and they had one of their techs come out and check out our issue. Justin arrived on time and was very thorough in giving us his recommendations and an estimate for repairs and we ended up signing the service agreement with him on the spot. Justin was very thorough and polite and had great communication skills and addressed all of our concerns. He made 3 trips back to the job to make sure everything we had requested met our satisfaction. The price came in less than we expected and now we are back enjoying our swim spa for the summertime. I'm impressed with their after-sale service pledge for the products that they sell, that's rare in today's marketplace but this company has been doing business for many years and I think the key to their success has been they have a good product and they represent it well even after the sale.

Just had service on my Cantabria spa. I replaced 4-speakers, 2-small accent lights, and a diverter…read morevalve. The parts manager Michael helped me order the correct parts. He would send me emails updating me on the status. Once the parts came in, he called me and arranged a time that worked for me. The service man who came out (named Michael too) called me in the morning and went over the service before arriving. He arrived on time and ready to work. He was quick, efficient, and friendly. He made sure everything worked before he left. The parts manager (Michael) called me for a follow-up call a few days later to make sure I was satisfied with the service. I have to honestly say this company is next level in service. "You get what you pay for!" You may pay a little more, but the service and level of professionalism on all levels made it well worth it. They certainly will have my future business.

Backyards in Style is the BEST! Very courteous and thorough. They were able to meet all our needs…read moreat a fair price.

I can't say enough great things about Backyard in Style. I have been shopping for a hot tub for…read moreabout 6 months and I have visited just about every store that sells hot tubs from Corona to Marina Del Rey. I kept coming back to Backyard in Style with more questions, and they were always patient and helpful. They were never pushy or salesy. They took the time to listen and offer recommendations. I even brought my young kids along one day, and despite them running around and touching everything, the team stayed calm, friendly, and supportive. In the end, I went with the Sundance Chelsee. Its larger size, superior construction, incredible jet performance, and unmatched filtration/sanitization system sealed the deal. They also worked within my budget and arranged delivery quickly. Tim and Randy are genuinely amazing people. They are honest, helpful, and truly focused on helping you make the best decision for your needs. I will definitely be back to purchase a custom BBQ in the near future, and I've already recommended them to several friends.

Dealing with OC spas and hot tubs has got to be the easiest decision I've made in a very long time!…read more I bought a house back in June and it had a hot tub but the cover was trashed and the corner pillows we're growing gunk on them but otherwise the spa was in great shape. I called Ryan at OC spas and hot tubs and texted him a few photos and not only did he have the exact cover and pillows in stock but also at a great price and was delivered the next day. Yep, I'm a happy camper and now the spa looks brand new! Thanks a million and Ryan and your team and you're the first place I'll call when I need replacement parts.

Ryan was absolutely great, just got my hot tub installed today. Very personable, great…read morecommunication and so helpful. Truly helped and installation went great! Danny is amazing too! Excited to use it

We paid in full for a hot tub and were promised on the contract that they would remove the old hot…read moretub for $350. When they got there they moved the old hot tub onto the grass and placed the new hot tub but said it would be $1100 to remove it because it was too heavy. It is the same size tub as the one being delivered and the seller knew exactly which hot tub we had. They did not honor the contract agreement and I still have my old hot tub killing my grass. They refused to remove it for the agreed amount.

Hello Benjamin-…read more This is Mark and Maria Scott. We would like to sincerely thank you for your exceptional support, attentiveness, and analytical insight throughout our spa purchase experience in August 2025 in Pomona. From the very beginning, your ability to truly listen to our concerns, thoughtfully assess the situation, and provide clear, practical guidance made a meaningful difference in the outcome. Your time, patience, and professionalism are invaluable to us. Even as we continue to work through a few remaining hiccups related to the original Pomona sale, your steady presence and commitment to finding solutions have made the process reassuring and manageable. As we shared with you, while the initial salesperson was nice, there was a clear gap... in understanding... the operational.... and functional... aspects.... of the hot tub spa we purchased. Your knowledge and clarity helped bridge that gap and restored our confidence in the overall experience. We are especially grateful for the guidance that connected us--through Alex in Minnesota--to the Spa Outlet in Brea, California. That recommendation proved to be a turning point, leading to positive results and a much stronger level of support. Your care, follow-through, and attention to detail were evident at every step, and we truly appreciate the advocacy you provided on our behalf. Mark and I genuinely value the partnership we are building with our spa support team and with you, Benjamin. Your dedication to customer satisfaction and long-term service does not go unnoticed. We will confidently and gladly recommend this Hot Tub & Swim Spa Outlet location to friends and family moving forward. Warm regards, Mark and Maria Scot

I found a great sale ($129.99) with an additional promo discount ($10) online for the 35lb jumbo…read morechlorine tablets tub. I wanted to also use my rewards $ but somehow my online account was not allowing me to apply it so I called Leslie's in Anaheim and asked if I could just buy it in store with the same pricing and if they could help me apply my rewards $. I was told yes, they would honor the online price and add my rewards $. I also called about being able to pick up in-store the same day if I purchased it online because I noticed the order summary stated that it would be ready for store pick up "tomorrow." I was told yes, I could pick it up that same day even though it stated "tomorrow" for pick up. So, I sent my nephew to go get it. Next thing I knew, the price was not honored because they gave him a much higher price out the door than the online order summary calculation. After trying to problem solve this over the phone, the cashier told me that he wouldn't be able to help me after all. So, after wasted gas and time, I just called back the next week and Spoke with the manager, Nicole. She was professional and very helpful in resolving this matter. She was able to honor the original price advertised online and apply my rewards $. Good thing I had saved a screen shot of the online order summary with the breakdown of discounts and promo amount. Thank you again, Nicole, for your help in honoring what was offered. I greatly appreciate your time and effort with this!

We bought heat pool bigger than we need to heat our pool ,and barely do it ,then 6 start leaking…read moreand they want $280 to visit ,and is under garanty, we still fighting this horrible expand the the heat pump was $4800 aprox

I purchased a spa from Spa Max a few years ago and I've been nothing but impressed with the spa and…read morethe service I've received since. I'd like to specifically give a shout out to Saul who recently repaired my Jacuzzi and was phenomenal. Thanks guys.

If you're looking for a spa, these guys know what they're doing. Fantastic customer service super…read moreeasy to deal with everything went smoothly and that's hard to

You want a hot tub? Just go here! They've got a large showcase area full of Lifestyle Outdoor…read moremodels, ranging from the budget minded to high-end. Location is right on the corner of Del Mar and Fair Oaks. Plenty of metered parking out front and there's a dedicated space right next to it for visitors. Service is super friendly and they have hot tub supplies on site in case you need them. Bought one of their models back in 2018 and the purchase and delivery was super smooth. The whole process took about two weeks. Since then, the only maintenance I've had to do is change out the filters. Definitely recommend if you want to get your hot tub on!

Lifestyle Outdoors sent a service technician out to repair a hot tub. The service technician never…read moreshowed the first time and told Lifestyle Outdoors he had inspected the hot tub and knew what the issues were. The second time he showed up I spoke with him, he had very poor communication skills and got worked up. He clearly had not looked at the hot tub as he tried dismantling my deck as opposed to simply lifting a deck access gate. He began to make me feel completely uncomfortable so I asked him to leave. The customer service at Lifestyle Outdoors really wasn't bothered and rescheduled for 2-weeks out with another technician. I asked if there was anything they could do to have it serviced sooner and they said no. I explained I would leave a yelp review for this and the customer service rep told me that was fine. So this is for extremely poor customer service.

It's been a long time since I've been to the K-spa or Korean spa/bathhouse…read more This was my first time at this location, which is near the Diamond Jamboree plaza. I got the body scrub and massage for $135 since it includes admission, which is normally $40. Prior to the service, they recommend you soak in the hot pool for approximately 20-30 minutes. The facility is separated with a women's and men's area, and once you enter, you pay for your admission or service, put your things into the locker, strip naked, and head to the shower area where you are required to shower before you do anything. For just the admission alone, you get access to a variety of saunas, hot and cold pools, a steam room, and a common area with heated floors for relaxation. You get a time limit of 6 hours, which is way more than enough. At my appointment time, the workers, who are dressed in black bras and panties, call out your number (which is also your locker key number) and you head to the service area. The woman scrubbed off my dead skin for 30 minutes while applying a quick 5 minute facial mask, then had me shower off and come back. Next, she applied oil all over my body and gave me a mini massage which basically just loosened a few of my knots in my shoulder and back area. It was not really relaxing, but I only care about the results. :) Then she poured some type of warm milk all over my body, and poured some into my hand to wash my face with. She also shampooed my hair at the end... and I was asked to shower off my body again. I then headed to the common area where the co-ed saunas were and tried out the Salt room, the Forest room, Ondol room, Fire Room, and Ice Room for a short period. I spent a total of about 3 hours there with the service time included. Since I was short on time, I will get another service in the future, but come earlier to use the sauna rooms first, maybe try out their on-site restaurant, then get my service at the end and go home from there. I really enjoyed this day of pampering at the Korean spa. I just wished the guests weren't all on their phones and being loud. People were having full on conversations in the common area and whispering loudly in the sauna rooms. Technology has somewhat changed the Korean spa experience for me, which used to be more relaxing... but this was still great for the price. Happy spa day! Yelp Review #43- 2026

From a 4 to a 2.5 stars…read more I came here recently to relax for a few hours, get some reading done, get a massage, and dine in their kitchen. They have raised their admission prices several times in the last 2 years. Upon arrival, I was contemplating on getting a massage or not and decided not to and instead just used my pre-purchased admission ticket. I would say the best thing here is their dining area. They have a good selection of Korean food and drinks including smoothies, juices, and even boba. I usually get their almond milk tea. My favorite food choices would be the tofu soup with seafood only (yes, you can ask for no beef) or the burnt bibimbap bowl with all the veggies and yes, you can also ask for a fully cooked egg instead of a Sunnyside up if you don't like runny eggs. My meal with a drink usually comes out to $26. The reason why I am lowering my rating is because their standing shower area stinks. For the last couple of times I've been here, that area smells either like mold or a sewer issue. Secondly, I witnessed one of their shower massage employees (they wear black tops and bottoms) use the restroom and left without washing her hands. Yes, she is a masseuse who doesn't wash her hands after using the toilet. I would never book any type of massage here based on that fact alone. One more thing, i also saw 2 women get into an argument. I was in a dry sauna room with 2 other females already there. One female came in and confronted someone else who was trying to relax for not picking up her towels in the other room. The lady who got confronted acted like she didn't speak English so the argument was brief. However, the lady who did the confronting called her a stupidass before walking away. LOL I'm laughing about it now but honestly it is suppose to be relaxing environment and chasing someone down over towels when you don't even work here is a bit much. Not very relaxing. I have 2 admission tickets left to use but after that I most likely won't be purchasing a packet again. This place doesn't have a luxury feel to it like it used to.

We hired Sunset Designers and Builders to construct our pool and hardscape, and it was an absolute…read morepleasure working with John and his team. During our initial meeting, John thoroughly explained his services and the equipment and materials he uses, and provided us with a detailed folder for our review, which was very informative and reassuring. Throughout the project, John sent daily video updates, including any changes to the project worksheet, which kept us in the loop every step of the way. John and his team were responsive, professional, detail-oriented, and always available to address any questions. They completed the pool and hardscape earlier than estimated timeline, something that is rare and greatly appreciated. From start to finish, they gave us complete confidence that the job would be done right. We LOVE our new backyard and can't wait to enjoy it!

Do you like being on time and on budget? Do you like not having to worry about any problems with…read moreyour project? If so, John is your guy! He has a lot of experience and can offer advice and suggestions when the choices become overwhelming. John is always looking ahead, making sure there are no roadblocks and if something comes up, he is there with a solution. He knows what the plan is every day and sends you video updates to let you know what is happening daily. His crew is professional and keeps the place tidy at the end of the day. We have been outside almost daily since this project was completed, and we are loving how everything turned out!

We hired Way To Go Builders to do a backyard and pool remodel -- new pavers, pool resurfacing with…read moremini-pebble, new coping and tile, a curved stucco seat wall to hide our pool shed, pathway makeover with stepping stones and turf, and landscape lighting throughout. Couldn't be happier with how it turned out. Our project manager Tamir was exceptional -- responsive, organized, and clearly invested in the quality of the work. He kept the job moving at a surprisingly fast pace and promptly resolved issues as they arose. Pricing was competitive -- we got multiple estimates and Way To Go came in reasonable without cutting corners. You can see it in the finish quality: the stonework is clean, the tile on the curved bench is precise, and the side yard pathway turned out better than we imagined. Our pool cleaner gave high praise on the resurfacing work when he arrived for the first cleaning! Highly recommend for anyone looking to transform their outdoor space -- quality work, fair pricing, and a timeline that'll surprise you.

I recently had my pool remodeled by Way To Go Builders and worked mainly with the project manager…read moreTamir. Overall it was a really good experience and the process went smoothly. The remodel included changing the old plaster to mini pebble, installing new tile, adding a new LED pool light, and doing the deco seal around the pool. The finish came out great and it completely refreshed the look of the pool. Once all the materials were ordered and ready, the actual work was completed in about a week, which I was really happy about. Tamir kept everything organized and the crew stayed on schedule. I also appreciated that he was able to accommodate a couple of last-minute additions I requested during the project and made sure everything was taken care of. The crew did solid work and the pool looks great now. I'm happy with how everything turned out and would recommend Way To Go Builders if you're planning a pool remodel.