Quick service. My watch was sized in less than an 20 minutes and is perfect. Every other local…read morejewelry store I went to didn't have the necessary tools or were worried about damaging my watch.

The have a great customer service & they are very quick. I got three of my watches done today…read more The warranty on the batteries are good for 1 year. Even better. They also do Movado watches and replace the crystal, just check in with the manager for that one. I'm definitely coming back here & should have came here first before going to Fresno.

While customer service was good, the engraving work I had them do was sub par at best. I really…read morecouldn't believe that they thought this was an acceptable product to turn over to a customer. The price I paid was fairly high as well. Very disappointing for such an established business.

Took my U.S. Army Military Ring to this place and was greeted by Jennifer the second I walked in…read more Jennifer was courteous, friendly, and very professional as she processed and sent out my ring to the ring manufacturer to replace the stone. Only took a few short weeks for Jennifer to tell me there was no charge on the ring since it was still under warranty (which I had no idea it was still under warranty). My ring came out beautiful!!!! Just as beautiful as the day I bought it over 15 years ago!!! Even though I didn't purchase anything at Michael's, their service alone was 5 stars!!! Excellent!!! I can see that this business is very honest and they know what they're doing, you can't go wrong at Michael's Jewelers! I highly recommend this business to everyone! You've made this Veteran feel at home...thank you kindly Jennifer, and God bless.

Outstanding service. So happy to have found them to repair old treasured pieces of jewelry that…read moreI brought in !!!!!!!

Ed is a nice man. I took him my old pocket watch to replace the batteries in it. He told me it…read morewould be ready in an hour or two, but called me a bit later to tell me that it was unusual in that it took three unique types of batteries which would make it quite a bit more expensive to replace them. The watch was special to me so I told him to go ahead. When I got there, he opened the back and showed me the inside of it, so I could see the three batteries, and he was nice enough to give me a deal on the cost. This is what makes "mom and pop" stores the best places to do business. The honesty and kindness he showed immediately insured that I would always do business with him from then on. I highly recommend this business.

Great service with best jewelry in town!!! Manager and…read morestaff was very helpful and friendly

TLDR: the ring is gorgeous, the price was unbelievable, and the service was my absolute favorite…read morepart of the process. something that i didn't necessarily fully realize when shopping for an engagement ring is: you only do this once. since i haven't purchased an engagement ring before, i had a ton of questions for each jeweler i visited. many dismiss your questions, or take the question in a different direction based on what they want you to purchase, that's not the case with any of the employees at Jalisco. the first time i visited, i sat with the girls and asked questions for over an hour with my girlfriend. the next time i came, we found what turned out to be "the one", and when Gaby noticed that my girlfriend liked the ring, she found a way to slyly make a plan to get me back so we could talk prices and timeline. when i came back, Gaby told me everything up front, nothing hidden, let me take my time, and offered me exactly what i told her i was looking for (which is rare when you are searching for a ring). most people hide what you're looking for until the last moment, when you feel like you have to settle for something else, then they price gouge you for having what you want. when i picked the ring up, Gaby delivered the exact same service and flexibility she had before, and even gave me a nice engagement-warming gift :) i couldn't be more happy with the ring, and neither could my fiance. the diamond is so beautiful and exactly what was promised, and the jeweler did an impeccable job with the band and setting. i studied the ring for about 30 minutes when i first got home with it, and couldn't find a single flaw. i will continue to come back to these folks because of the simple, but impressive fact that they are the one of two honest businesses in the jewelry industry i had the pleasure of meeting. prior to finding Gaby's help, i attended over 30 different appointments between the valley and bay area in CA. thanks again team :)

Just left and I couldn't be happier. I showed up with three watches that needed battery…read morereplacements and she gave me a fair price with a quick turnaround for all three watches. She was very polite and professional and has won my business for any future repairs or replacements in the future.

I had a great experience getting my watch resized here. The ladies working there were super kind…read moreand welcoming, which made the whole process even better. They got everything done really quickly, and the pricing was very reasonable for the quality of service. I'll definitely be coming back in the future highly recommend this place.

My engagement ring was repaired in minutes at a reasonable price!! (Back story: I bought one of…read morethose at-home jewelry cleaning machines on Amazon. When I took my ring out, a diamond was missing. Lucky for me, I didn't lose it!) When I showed my ring to my coworker, she told me to go one of the jewelry stores in Fashion Fair. (I won't say which one.) She told me it takes a few WEEKS to get it back. I could not accept that! I didn't want to be without my ring that long! I found CK Jewelers on Yelp and decided to trust it given how good the reviews were. They weren't wrong! You won't regret it! I used to work retail and customer service is important to me, so it meant a lot that Chris was so welcoming both on the phone AND in person. And he is clearly very gifted at what he does for a living. I wont go anywhere else now that I've found this place. He got a customer for life out of me today, that's for sure. I also enjoyed looking his custom jewelry that he's made himself! It was a really impressive selection and I'm kicking myself for not taking a photo. If you need repairs or are shopping for something new, you have to check out CK Jewelers!

I was looking for a place to get my dad's watch repaired and I came across this business on Yelp…read more It was #1 listed. It was easy to get here. It's right next to Glossy Nails on Blackstone and Herndon. The lady who helped assist was very nice and I believe the guy who came out to say hello to us while we waited was also the owner. My dad had two watches one needed a battery replacement and the other needed the links to be removed so it fit perfectly onto his wrist. Total came out to $40 and I think that's a really nice price. I'll definitely come back here again if I ever need any repairs done for my jewelry. Service was also pretty quick! It took about 20 minutes! Thank you!

These are awesome people. Super polite and explained everything they did while they were here. I've…read morehad this Clock stored for 11 years. They came to my house yesterday and fixed my clock. It has been keeping perfect time. Thank you both!

Great service restored my grandfather clock that had slowed to stop. In home service. The clock…read morenowworks perfectly. Awesome service.