No BS, they replaced my iPhone battery in an hour, no upsells, seemed like straight shooters.read more

Technician Jacob is awesome. Highly recommended. Quick, efficient and very knowledgeable. Would…read morerecommend to any and everyone!

quick and fast. Good quality products. They when get my phone done in 10 mins, easily affordable…read moreaccompanied by customer service.

Super helpful fixed my phone once it was quick and great pricing called him to fix my phone again…read morehe walked me thru on fixing it super helpful and amazing

Tried changing my own iPhone 14 screen after feeling confident from DIY YouTube videos and had to…read morestop in cause things went south quick lol. Cable connections broke, screen cracked. Needed my phone screen addressed urgently for work over the weekend and Jadea stepped in to save the day!! When I gave her my phone, scattered parts and screens (new replacement and broken), I was shocked how fast she pointed at the problem. Literally zero hesitation. Explained and diagnosed the situation very effectively. Gave me tons of options while understanding my needs with the urgency and what I wanted to pay. She cared a lot about my situation and that was really nice. Having your phone down can feel very panicky and most people could take advantage of this to upsell things but she was very assuring and extremely knowledgeable. Easy to talk to. Very satisfied with it. To be honest, this was my fault and she could've let me reap the consequences (which I understand) but she gave me a small quote and unwillingly installed my ordered, new screen while testing the phones functionalities. Thank you Jadea. Aloha.

I am extremely disappointed with the service I received…read more My laptop was in repair for an extended period of time, and after finally getting it back, I was informed that the fans had been replaced but that the thermal paste was "practically fried" and would likely need to be replaced soon. What frustrates me is that the laptop was already disassembled for the fan replacement. If the technicians identified degraded thermal paste while performing the repair, why was such a basic maintenance item not addressed at the same time? Instead, I was given back a machine that they themselves acknowledged may soon require additional work. From a customer perspective, that makes very little sense. Replacing thermal paste is one of the most common procedures performed when servicing a laptop's cooling system, especially when the cooling assembly has already been accessed. After waiting through the repair process, I expected the laptop to be returned in the best condition possible, not with a warning that another cooling-related issue was already present and may need attention in the near future. The communication from the staff was polite, but the quality and completeness of the repair left me disappointed. I cannot recommend this service based on my experience. Update: I was just informed that it was unfortunately a employee that didn't have all the correct knowledge. The thermal paste was reapplied we were just told differently. I am very happy to hear that the correct actions were done. But I would like to make aware that miscommunications can cause great distress especially with $2000 devices.

Mark was very responsive and helpful when I was asking for a quote through yelp and offered to…read morecheck it out to make sure I even needed the screen replaced first. I did actually need it replaced and he was so fast and had the best price out of some other places one of my friends called for me (since I couldn't make calls with a broken screen). I have another phone with a jacked up screen, so I'll be back to get that one fixed here too. He also is super friendly and SOOO patient-he had to listen to my family members calling me on speakerphone (who were freaking out because my broken screen/phone was sending SOS messages to them and they all kept calling thinking I was kidnapped at the phone repair store) LOL! Mark was so kind and was helping to reassure my family that they are doing the right thing by checking on me even though I was getting a bit frustrated. The SOS messages had started a day before I even got to the repair store, so I was really over it by that time. Thankfully, I'm not kidnapped and I have a perfectly working screen now, which is how I can leave this review. Yay! He's the best, highly recommend!

Phone had a cracked screen, was a quick fix and installed a screen protector too. Really nice guy!read more

Huge shoutout to Jacob for fixing my daughter's water-damaged iPhone! This was my first time coming…read morehere, and I couldn't be happier with the service. Jacob was knowledgeable, helpful, and got the phone working again. I'll definitely be back for any future repairs or tech issues. Highly recommended!

Fast service, decent price and friendly staff. That's the story to success. As a follow up I had…read moreto go to the Pearl City location to get my screen saver changed. I dropped my phone‍

SUPER GEEKS IS THE BEST !!!…read more I've used Super Geeks several times and they have never failed me. It may be cheaper to do it yourself if you have some computer knowledge but you will save a lot of time and stress if you hire professionals. I've worked with the guys at both the King Street and the Pearl City locations and I would recommend both places.

If you folks want it done correctly and better than you thought it would be, work with DON!!…read more I brought my daughter's computer to them for help and Don did an excellent job!! He also took his own time with his family there to get my daughter's computer ready for her school! This below is a text my daughter and I texted back and forth about his work. ======= (From Me) I hope your computer is working well no malfunctions or any problems or errors. (From my Daughter) Working perfectly! Ya give him all the 5 star reviews, give him hundreds!! He did great i'm so thankful. ==== Thank you DON for what you did that made my daughter so happy!! GOD BLESS and Aloha

The battery in my phone was almost dead. I called them, and was able to set up a "same day". I…read morewalked into the shop and there was a lot of people. Leading me to assume that I was going to be without my phone for a day. The counter girl asked for my email and said it would be about 30 minutes. The kid doing the work confirmed that yes, it would take about 30 minutes. So i handed my phone over and did some shopping. I came back about 30 minutes later, and sure enough. The repair was complete. While i was waiting in line to pick up my phone. The Tech kid was explaining to customer when its a good time to replace the battery, and when to get rid of the phone. Found their conversation enlightening. I paid the $80, with a thank you, and out into the world i went. The only knock I would give them is the credit card "surcharge". Which I was told about at the very beginning. So if you go there to get your phone repaired. BRING CASH... I will definitely be a repeat customer.

I brought my iPad to the Don Quijote location on the same day I inquired about screen repair. I…read morespoke to Joy which was helpful in letting me know the estimated price as well as what locations are available for same day repair. I arrived to the location at around 12:30pm (time stamp in image.) I spoke to two employees. I talked to one employee that took a look at my iPad and confirmed the price and time to pick up (2 hours). I also confirmed again with the guy who managed the payment that it would take two hours. I show up around 4:45pm and no one greets me walking in. So I walk up (five minutes later) to the first employee and asked if the tablet is ready. She told me, "Oh you're early, I just have to put on the screen." It had been 2+ hours since I dropped off so I was confused but I said I will wait till they are done. I came back around 50 minutes later and the repair is not done yet. At this point it is already 5:45pm and it has not been finished. I wait until 6:18pm and she hands me it without apologizing for the wait or anything. I regret not saying anything about the time issue but it feels conflicting because of all the things I signed and I am not sure if I am in right to. The problem is not how long it takes, but it was the misinformation about when pick up would be. I confirmed with two people that it would be ready in two hours. It came out to almost 6 hours. I would not have minded dropping it off and coming back another time, if they had communicated that. But I was told it was 2 hours so I waited there, standing in the store and not wanting to rush the employees. The repair itself is excellent but the customer service was conflicting. I paid $329.84 and expected quality care. I do wish I had a better experience because it seems others do.

Had a really bad FPS DROPS LOW FPS (60-10) and gpu was hardly being utilized after months of trying…read moreto mess with it myself, help from friends and going back and forth with AMD customer service over email. I could not figure out how to fix it. Brought it in to PC Plug hawai'i and on the next day was back home playing with over 500FPS! And no drops. After Diagnostic turned out it was a failing motherboard and he hooked me up with a new one installed upon pick up!.... Mahalo again Lip and the team @PCplughawaii! Very professional and throughout the day would get updates which was nice to be in the loop knowing what they were doing.

Excellent service very friendly LIP was very helpful in helping me with my tablet I highly…read morerecommend this place.

Came in and purchased two screen protectors with replacement plan. Came back in months later and…read morewas not placed into system by the employee. I have the $115 charge and date to show on my credit card, but they now say I need a receipt. Scam if you ask me. Cheap protection anyway. Cracks right away.

I'd like to give No Stars. Paid for replacement plan and it's not worth it. They charge you for…read morescreen protector replacement plan and also will charge you for new protector. The screen protector they use is very thin and it cracked within a day. Save your $$$ and don't enroll in this pricey plan.

Went in to get repairs done my mom's iPad and they fixed it in the same visit. They saved me some…read moremoney not having to buy her a new one. Good job guys.

Disappointing experience. Customer service wasn't very helpful, and I was quoted a $150 diagnostic…read morefee just to have a device looked at. What surprised me most was being told they couldn't repair a USB-C charging port on a rechargeable keyboard. For a business specializing in electronics repair, I expected either broader repair capabilities or at least more helpful guidance on possible options. Between the high diagnostic fee and limited repair services, I wouldn't recommend them based on my experience.