Had a really bad FPS DROPS LOW FPS (60-10) and gpu was hardly being utilized after months of trying…read moreto mess with it myself, help from friends and going back and forth with AMD customer service over email. I could not figure out how to fix it. Brought it in to PC Plug hawai'i and on the next day was back home playing with over 500FPS! And no drops. After Diagnostic turned out it was a failing motherboard and he hooked me up with a new one installed upon pick up!.... Mahalo again Lip and the team @PCplughawaii! Very professional and throughout the day would get updates which was nice to be in the loop knowing what they were doing.

Had a resovoir pump fail on me causing high cpu temps. Called pc plug on a 2/9 Monday and dropped…read moreit off. They did their diagnostic the day after, and gave me suggestions and recommendations. Had it done by 2/11 Wednesday . Super helpful and professional thank you to Lip and the team much mahalo . Everything is running great now!

Believe the hype!…read more These dudes are awesome. Took my laptop there yesterday for an issue based on the excellent reviews below and the fact that is close to where I work. Dropped it off @ noon Monday, got a call at 2:15pm Tues to come get it. Around $40 to crack the back (expected) and only $20 to fix the issue (totally unexpected but welcome!) I will definitely be using them for all my computer needs!

Talking to computer geeks about hardware repair is as much fun as the need to pop a pimple as…read morequickly as possible as to make it all go away the day before your prom night. You can't help but want it to be over but you know there's a likely chance that jar of Noxema zit meds might not work in time for your most important night in high school. The dread of that realization is how sometimes I feel about dealing with computer geeks/technicians. Let's just say they're not known for their social skills. Most of us knows "techies" are good with technical stuff but it's the non-technical stuff we use in addition to grade you. There are a dime a dozen of good techs around but it's your attitude (rather social skills) that counts too and which also help with customer retention. That about sums it up for my experience with numerous computer repair outfits I contacted for a quick look at my laptop. My laptop hinges was not closing properly and the first thought I had was to let a technician fix it. How wrong was I when I called a dozen computer shops around Honolulu! The first thing they'll tell you is "You gotta leave your computer with us for a few days for us to look at it". Seriously? All I need to do is coming in for a quick look and get a rough estimate to see if my laptop is financially worth fixing. If you're a business with a brick-and-mortar storefront, it's an open invitation for customers to walk in right? It's business basics, not rocket science. Prior to looking into this repair route, I already mentally prepared myself to the fact it might be cheaper to replace my laptop unit. I'm not computer hardware ignorant nor uneducated. My prior experience included disassembling the entire CPU and putting it all back together properly. I learned this "tearing down the entire computer" in my 2nd college year. Common on - looking to see if the hinge is worth fixing takes only 15 minutes if not less. I'm not asking them to fix it when I phoning them. I'm just asking them to take a look at it to see if it's worth fixing. It's been a long time since I disassembled PC parts and I'm not about to embark on that tedious task again...LOL. It's the holidays. As I scrolled through the directories of IT specialists for hardware repair, I went down the list and ended up actually calling them. All was frustrating until I reached Digital Vault Consulting. As soon as a man answered the phone, I heard the friendliness in his voice and tone, unlike all those yahoos I called that morning. Pono, the owner, was like "I can take a look at it for you if you would like to bring it in today". Wow that's what customer service is and here was someone with a desire invite potential customers to use his service. Once I entered the warehouse-office, I felt comfortable and the place was not blasting with the AC but rather a down to earth ambiance. Seeing the other small business merchants closely located right next to each made the place have such a "homey" vibe. Pono examined my laptop and pointed out that the closing mechanism at the hinge is beyond saving. He suggested I should take a more economical approach - get a brand new laptop and even recommended I should look for a better designed laptop hinge. All in all, Pono save my day and was so sincere in helping me out. It's good to know I'm not wasting his time and vice versa. Mission accomplished and many mahalos to Pono. DVC will be my first point of contact in the future for my PC hardware needs or problems.

PC Gamerz is the only place to go to get quick, reliable diagnosis of computer problems. I picked…read moreup spam malware and Devin was quickly able to identify the problem and fix the issue in less than 20 minutes. My computer now runs even more quicker than before and I rest more assured knowing that my computer is "clean" and all the bugs were removed. I've had several computers built from PC Gamerz and will not go any place else. The computers are fast, reliable, and custom build to my needs. Thank you Devin and PC Gamerz! - you guys are still the best!

professional, timely, kind and very helpful. not taking my pc anywhere else after this. effective…read morediagnostic and realistic honest timelines, tysm guys

Wanted to charge a large "show up fee" then a dishonest flat rate service for when they came back…read more Don't encourage this type of billing it's dishonest. Try a different service

This is a condensed version of my experience with E&A 808 Repair…read more My Dell laptop that cost me over $2,000. only needed a CPU fan, so I called this business and October 24 2025, Eric picked my computer up from the house and I gave him the nonrefundable $100. in cash as per his terms. I asked him to be careful with my PC as it was in perfect condition as he put it in the back of his vehicle on top and among other PCs and things to my disbelief. When he brought it back November 5, 2025, I gave him $109. in cash and asked for a receipt. I discovered the next day that the new fan made a lot of noise so I called him and November 17 he picked the computer up from the house. Again I asked him to be careful with it but it went back into his vehicle on top of PCs and things. November 24th he returned it, handed it to me and drove off. I went inside turned it on and not only did the fan still make the same noise, I got one critical message after another and could not get the laptop to load up. I called Eric immediately and said I just want you to know that I just turned my computer on and I am getting one critical message after another and it will not load up/turn on and I don't want to talk right now as I am very upset/angry about losing my computer and I hung up. Eric called back and I picked up and said the same thing and hung up. He called again and I did not pick up and he left a threatening message and repeated it 3 times. He said that I was rude and not a nice person and I was not to contact his company ever again or he would call the police and press charges for harassment and would never do work for me again. How convenient to ruin my expensive laptop both physically and mechanically and get $209. in cash and then renege on his 6 months warranty and threaten me! For the record I always treated Eric with respect and never used vulgar/foul language even when he ruined my PC. He always seemed to be on edge and ready to argue as I bit my tongue numerous times to avoid arguing on what he said or how he said something, he was consistently late on pick up/drop off, he does not take care of or respect customer's PCs from what I saw and experienced as he piled them in the back of his vehicle without any padding/protection. He scratched and scuffed up the outer case of my Dell laptop that was in perfect condition in which I was not able to get them out. He had my computer tied up for a month when he told me the replacement fan would only take a few days. I have tried to keep this short but there is so much more. Please read ALL the reviews on Yelp and the BBB before deciding on a business to repair your electronics and I would recommend a company that is BBB accredited.

Huge thank you to Todd for all the help with my PC. I originally came in for repairs to keep my old…read moreone running, and he helped keep it going as best as possible even though it was outdated, which I really appreciated. He built me a new gaming PC that's been running perfectly and exceeded my expectations. Super knowledgeable, patient, and easy to work with. I'm really glad I went to him and would highly recommend his services!

Todd was awesome! He looked at my desktop, a 10 year old tower or so. He gave me an honest, genuine…read moreevaluation of my situation, offered me many solutions, and ended u deciding to avoid trying to fix it up. He did not even charge me once he made the evaluation! He felt it would not be right to charge for just the evaluation, which was very kind of him. He did not try to grift me or otherwise take advantage of my lack of knowledge when it came to this, he explained issues to me clearly and let me make decisions which I appreciated. I trust Todd and will bring my future computer issues to him!

Was in the next day for service. Nice guy.. Communicates well and gave my son quick service with…read morehis PC.

Provides excellent service at a reasonable price. Doesn't overcharge and has referred me to get…read morewarranty service from the manufacturer versus charging me to do the repair.

Mark was very responsive and helpful when I was asking for a quote through yelp and offered to…read morecheck it out to make sure I even needed the screen replaced first. I did actually need it replaced and he was so fast and had the best price out of some other places one of my friends called for me (since I couldn't make calls with a broken screen). I have another phone with a jacked up screen, so I'll be back to get that one fixed here too. He also is super friendly and SOOO patient-he had to listen to my family members calling me on speakerphone (who were freaking out because my broken screen/phone was sending SOS messages to them and they all kept calling thinking I was kidnapped at the phone repair store) LOL! Mark was so kind and was helping to reassure my family that they are doing the right thing by checking on me even though I was getting a bit frustrated. The SOS messages had started a day before I even got to the repair store, so I was really over it by that time. Thankfully, I'm not kidnapped and I have a perfectly working screen now, which is how I can leave this review. Yay! He's the best, highly recommend!

Phone had a cracked screen, was a quick fix and installed a screen protector too. Really nice guy!read more

TLDR: Richard was very flexible with drop off and pick up times. He gave a thorough diagnosis and…read morewas able to identify the issue. He gave a realistic assessment of cost to fix versus value of the item and gave an honest recommendation. 5 stars. Rain or shine Richard is always in. During the crazy 2 weeks of rain, my son's computer stopped working. Richard was still working helping businesses with their network failures through the storm. Always good to call ahead and he can work out time to meet if necessary. Reasonable pricing for both labor and parts. Easy to understand explanation. My son's laptop is an ASUS Vivobook 14, model number X1404V. He claims it isn't charging despite it being plugged into the laptop charger. He's tried at different outlets. We tried getting a replacement charging cord and that didn't work, so it's for sure something with the computer itself. We spoke to Yoda at Gadget Guyz about the issue and he let us know it will require bench work and gave a referral to Easy Computer. Dropped off on Tuesday for diagnosis. Results of diagnosis on Thursday. Richard confirmed that there was at least one bad component in the motherboard, so it would require a full motherboard replacement. A motherboard replacement would require dismantling the entire computer and replacing it and putting it completely back together. For a motherboard replacement they are not done in-house, they are sent out to New York. Parts alone would be nearly the cost of the computer brand new. Labor and to send out would double it. Picked up Friday. Richard gave a good recommendation on next steps. Consider if it was still covered under warranty, where I purchased it, what would be covered. He was very sweet to work with.

awesome. quick and helpful. If you don't understand, they truly help! Richard was a real help, I…read morereally needed an expert. Thank you!!