I have shopped Staples for years and it was always a favorite. The store has completely changed…read moresince newer management. The newer woman manager is not customer focused at all!!! Sometimes the service is very poor and the kids they hire are not trained, in my opinion. They need better management . I was told by an employee that the manager just sits in printing dept and stares at her computer and ignores customers. I would give a ZERO Rating if I could . She never welcomes anyone. They say they do not sell many computers from the store for certain reasons so they tell you to buy online. I have to say I went to best buy and the service was way above board. They did not tell me to go home and order online. The one gal and a few of the former guys I have gotten great service from in tech are nice. I really used to like the store but I really do not feel welcome when I come there. It has changed so much!!

I was at the self printing kiosk and I asked for help from two women working there. The white…read morehaired woman barely said a word and told me two things at a whisper, then walked away. I struggling to navigate the printing process and asked for help from a tall brown haired woman, and she said a couple of things I couldn't hear and walked away. Finally my partner came to help, he couldn't figure it out either. The brown haired woman was right next to us, throwing away papers. She looked over, seeing us struggling and didn't even offer any help. She and the white haired woman kept looking over, but didn't help. There was another woman behind us and asked for personal help as we were struggling, and the women working there told her to just wait behind us. Good to know they aren't customer oriented.

I needed a battery that no longer held a charge replaced on an apple ipad6. It took a bit for the…read morebattery to come in, but once they got it, the repair was done by the next morning! My ipad 6 now works great, the price was more than fair- cheaper than I could have done it! Not to mention They had the knowledge to actually do the repair properly ! I was very impressed & will use them again if needed & recommend them to all my friends!!

Jay is awesome, always willing to help with any technology topic you can think of. :-). Very fair…read moreand courteous assistance to make sure you are making the right decision. Jay is willing to take a look at your issue at hand and before charging you anything for his time or parts. Highly recommended for your mobile and Mac issues!

I accidently dropped my android phone and it would not charge (not even with a wireless charger)…read more After my telephone service provider could not fix it, they referred me to Phone Masters. At Phone Masters, the manager, Ahmad J, was friendly, understanding, and knowledgeable about the telephone issue that I had acquired. After doing a quick but thorough assessment, Ahmad was able to provide me with a solution to my problem at a reasonable price. Excellent service!

Efficient (both giving me an estimate and doing the battery replacement), friendly, and reasonably…read morepriced!

I always come here whenever I have an issue with my phone -- the service is awesome, and they've…read morealways been able to repair the problem. The prices are also super reasonable, so if you need something fixed, just go! It will probably cost less than you think, and save you a lot of stress from your phone/tech not working. I first went 4+ years ago because I broke my headphone jack off in my phone. It was an easy fix for them and I felt silly for waiting so long to come in. My boyfriend has taken his different phones in for various issues, usually screen-related: cracked, non-responsive, distorted, etc. They've always been able to repair/replace it quickly. Overall, I trust the quality of their work, the prices are reasonable, and they're very kind. I highly recommend them!

I was initially very pleased with the quick turnaround and friendly service when I had my iPhone…read morescreen replaced. They were pleasant and professional and we exchanged a bit of humor over the phone and in person. Unfortunately, just two weeks later, a noticeable black blob appeared on the new screen near the Dynamic Island. This looks like OLED screen bleed or a defect. The phone has remained in a case with a screen protector the entire time and has not been dropped, bumped, or otherwise mishandled. Given the timing (only 2 weeks after installation) and the specific location of the spot, this issue is almost certainly the result of either a defective replacement screen or a problem during installation (such as trapped dust, adhesive, or pressure damage). It is not consistent with normal use or accidental damage. I offered to bring the phone in so they could inspect it in person, but they declined and immediately dismissed the warranty claim without examination. While I understand repairs aren't perfect, I'm disappointed they are unwilling to stand behind their work and honor the warranty on what is clearly a post-repair defect. I went from a satisfied customer who would have returned and recommended them to someone who can no longer do so. Potential customers should be aware that warranty support may not be reliable here. EDIT: Contrary to the response below the phone was never physically inspected. Rather, the response was based on a set of photos sent showing the issue which, alone, would be virtually impossible to come to a conclusion of physical damage versus defective product. As a customer, you are in a no win situation here as no matter what happens they are going to blame you and not the manufacturer or installation for the problem.

The owner is a very transparent and honest man. I went in for a data recovery but he offered to fix…read moremy phone at a at a very fair price, almost half of what others were quoting. The repair wasn't possible so we only did the data recovery which was only $40, while other shops said they'd only do it at $160. Would come here if I had other phone troubles.

This is a great business! Reasonable pricing, excellent customer service, and a perfect repair. I…read morewill be recommending NovaFix to everyone!

I left a message and got a reply not to long after that. I'm going to take my Bose clock radio in…read morefor and estimate. Very courteous. 5 stars for sure. Peter J Klinski

Part arrived later then expected but was done as soon as it arrived nice guy works well now fixed…read moreit right

Okay, so heres the thing, as much as I'd love to be able to leave a full 5 star review, I just cant…read morein good faith. Lmao. They get an A+ when it comes to the repair of my Dell laptop, inspiring 3580! It was having tons of software issues, as I recently purchased it from a local pawn shop. It would not properly install the latest version of windows, it kept stalling around 70-80% it waz running ultra slow, and sadly, ive become my father. (illiterate when it comes to technology, something i never thought would happen to me) Anyways, I struggled to find the right place to bring my laptop in, because when you know very little about computers, you have no idea if your being taken advantage of, or even told the correct information. So the reason they didnt get a 5 start review is because I felt like the man who did the work on my computer was very rude and wasnt explaining anything to me. I have no idea if I overpaid, but I do know that good service is more than just fixing the issue. I want good service all around, and I did not get that here.

Update 17 Sep 2025. Took son's Android in with a camera issue. They fixed it pretty quickly and…read morereasonably.

Great communication, very Professional, and fair pricing . Brought in a nintendo switch to be…read morerepaired and came out better beyond expectations. at my own fault I brought in the wrong part and they replaced it for me free of charge . will be returning for all my devices needs

Recently, I brought in my Samsung Galaxy A13 to be repaired because I had accidentally dropped the…read morephone and the screen got cracked. I dropped off the phone and returned an hour later.... OMG! My phone was like new! I even put on my reading glasses to take a closer look. Not only that, the repair was reasonably priced and the man who did the job was polite and friendly. Thank you, sir! Now I know where to go for cellphone repairs!

My Android phone had viruses on it that affected anything I tried to do. The technician was very…read morefriendly, professional and knowledgeable. He was able to quickly assess the problem and knew exactly how remove the viruses and suggested an app that would prevent the problem from occurring in the future. I was pleased as well with the cost. I highly recommend iFixandRepair!

From the owner: Dear Customers We Fix all kind of phone repairs and Tablets Watches and computers ,if you want…read moreHonest and Reasonable prices see us soon Thank you have a wonderful day.

Just a great interaction. These guys are very helpful. They know exactly what they're talking…read moreabout. Thanks for the quick and pleasant purchase! Definitely will be back for the business and any batteries I need at home.

I ordered the recommended battery for my car on their website. Installation appointment was…read morescheduled but the experience didn't go well. When I asked the installer if would use a memory saver, he replied "not necessary". He removed my old battery and discovered that they didn't have the correct battery and that they couldn't acquire one even though the correct battery was ordered and paid for on their website. The presets on my car were screwed up and were a headache to rectify. It was very nice of them to give me a refund. Very apologetic, Thanks! The worst retail experience I have ever had.