I'm shocked they don't have a review on here. Stellar service, spot on time, reasonable cost, and…read moregreat customer experience overall. Scott came out and made quick work of my needed repair, didn't try to sell me anything, told me exactly what the problem was and how he was going to fix it. They will get all of my calls and they'll be the first I recommend to anyone.

Wish I would have looked here first, would have saved a lot of money, headaches and time off work…read more They got me for $800 before I realized they were a scam. My whirlpool refrigerator was not dispensing ice or water. We paid the service fee, they blamed my R/O system. We called our R/O company, paid an other service fee and they said everything was fine. Get appliance pro back and this time they say it the control board. Another $700. Ordered it, came back to install and was here 2 hours trying to get it to work. The tech said he had to reprogram/rewire the new board in order for it to work. Mind you, 3rd visit here as well as the R/O company = 4 days off work. All of a sudden, it quits making ice. Call them back and the same tech says the dispenser was frozen because he had the door open too long when he was here... ok sure. 3 weeks later, no ice again. Come back today, visit 5, and tells us the fill tube heater is out and it will cost $2210.98 to repair. Serious??? That's $3000. They really must have mistaken our kidnesss as naïveté. Tech then has the nerve to tell me that is probably what caused the board to go bad, (even though it was still making ice before the board was replaced). Why wasn't this discovered during the diagnostic we paid for?? No ice issues before the control board and the tech's rigging of it to make it work. That's most likely what caused the short, Shame on you for trying to get us to pay for your techs incompetence. Scam business! Avoid them at all costs!!

On time and diagnosed the problem quickly. Price was reasonable and no problem scheduling an…read moreappointment

I don't know what more I could ask for in a service situation…read more I submitted a Yelp request for service on my Maytag dryer that wasn't heating up so 6 service professionals respond, but SMA was able to do same day service and work with my schedule. The technician arrived on time, looked at my issue and repaired the dryer with parts he had with him. The price was comparable to other service quotes , without an upcharge for same day service. Does it get any better than this? I will be using SMA for any future service needs.

I had a great experience with Appliance Repair MD. They recently serviced my dryer, and the whole…read moreprocess was smooth from start to finish. The technician, Jordan, was very friendly, professional, and easy to work with. He explained what was going on clearly and completed the repair efficiently. It's not always easy to find reliable service companies, but these guys delivered. I would definitely use them again and highly recommend them to anyone needing appliance repair.

Great experience with my dishwasher. Showed me the issue with a spring that tends to come off in…read morethis model, and with a little elbow grease I fixed it myself the next time it happened.

Huge fan of Appliance Repair Doctor- this is my 4th time using them for my units because their team…read moreis so knowledgeable, and always attempting to repair instead of replacing! Javier helped me today- he's a real pro; easy to communicate with, arrived exactly on time and explained the issues to me. Fixed both issues quickly and gave a 30 day warranty on the repairs just in case. All the costs were upfront and very reasonable - Chicago Appliance Repair Doctor are the gold standard.

I have used Javier's Chicago Appliance Repair Doctor over the years a few times. I will have to say…read morethey are excellent! Ontime and my dryer was fixed (belt replaced). Additionally, Javier is a great guy and very professional/efficient. Why call around when Chicago Appliance Repair Doctor provides many household services. Check their website....They are the best!

I called and spoke to Jason about our Kenmore washer and dryer. I already knew that the dryer…read moreneeded a new roller and I just wanted the washer checked for problems. We have had these appliances for 9 years. The machines are stacked in a pretty small area unfortunately. Jason came the next day no problem. Jason absolutely worked his butt off. This was no easy job. The machines are large and heavy . He did a lot of physical labor to fix the dryer and check the washer. We absolutely appreciated his work. No more laundromat! The machines are working fine. Jason is such a nice guy. He is also extremely fair in his pricing. If need be , I will call him for any appliance that we need fixed. Thank you again Jason. You are a gem.

We were having trouble with our oven not starting consistently. He came out quickly to fix it. His…read morefirst attempt didn't solve the problem (it was working while he was there, so not his fault). He came back a second time (for no extra charge) and fixed the problem.

Purchased a refrigerator, paid in full on agreed upon price, including full delivery fee of install…read moreand removal of previous unit. The delivery process went great - The gentleman from the apparent outside contracted delivery service were kind and careful. After installation it was found that Maruszczak Appliance did not include/forgot the refrigerators filter, which comes standard with purchase. As a result the delivered refrigerator screen is showing red error messages along with no running water/ice As the filter is needed for said function. Purchase was made on a Thursday, delivered on Saturday morning. Gentleman who installed said they would reach out and have a representative deliver the filter same day. After doing my own due diligence after not hearing any follow up, I called in and spoke With a Maruszczak representative, who offered no apology. Simply stated that I myself could make the drive to pick Up the filter today or would have to wait until Monday for someone to be able to drop one off. Perhaps I expected too much, but when you pay in full for an appliance along with a delivery and install fee, don't you expect to receive said appliance in its full working condition? I simply asked if I took the time to make the trip up today, could a spare filter then be included -"Nope." We love the fridge, but The reality is we will be looking at red error messages and no water/ice feature for the duration of the weekend because The company we purchased through failed to assure it was installed or present prior to its delivery preparation.

The staff was extremely rude and confrontational. The appliances are sky-high expensive. You can…read moreget the same stuff online or a big box store for a fraction of the cost. Neither me, my extended family or close friends will ever shop there again. I do not recommend this place whatsoever.

Roger's is THE BEST! Honest, timely and reasonable! Highly recommend! He always gives me…read moresuggestions for the best solution.

Called them, left voicemail. Tried calling them again the following morning, got the voicemail…read moreagain. Gave up as there was no response within a day. So I called another repair company. After making an appointment with someone else, someone I assume is Roger called me finally. The call did not go well. I stated: well, sir I never got a call back from you, so I arranged an appointment with someone else. He claimed I didn't leave a message. I said I did, yesterday... He then said "Oh, yeah...I was just about to call you back about that"...to which I responded, I needed the work done, and 20 hours had passed. He then said he didn't respond because I left the message "after hours"... I pointed out: I left the message at 10AM the previous day. He then acquiesced and stubbornly said "have a nice day". If you want business, return messages. If you want business, make sure you have a single phone number people can reach you at. (there's about 3 for this guy if you search the web)...but most importantly, if you want business...don't argue with a potential customer, or make excuses. Part of being in the service business, or any business is the skill of knowing when to own your mistakes. This was a pretty ridiculous experience.

Rick's appliance repair is CLOSED FOR BUSINESS . I SPOKE WITH HIM 11 14 2025 His service to us…read morewas great , I wished he would have trained someone to take over his business!

Rick was great!Very friendly and professional! Talked to him on the phone and he knew exactly what…read morethe problem was.And what I needed.And lucky me ,he had the part already!The man knows what he is doing! I would call him in a heartbeat again! Highly recommend !!!

We will always be using Switch service from now on! After a bad experience with a GE technician,…read moreTechnician Bek saved our washer/dryer combo machine. He diagnosed the problem right away, clearly explained everything, and the pricing was fair and transparent with no surprises. The turnaround was very fast -- as soon as the part arrived, he came back quickly and had everything up and running the same day. You can tell he really knows what he's doing and cares about his work. SO happy we found him and Switch Service. Highly recommend!

The company itself was very communicative via call and text about my appointment and what issue I…read morewas having with my washing machine. They gave me a two hour time window, and Bek, the assigned technician, was also great at communicating when he would be heading my way and when he was close, so I was not just anxiously waiting around during the window. When he arrived, Bek was able to diagnose and fix my washer very quickly and efficiently. Thankfully it was a relatively easy fix, and he was prepared with the replacement part needed in his truck already! He was very friendly and he made sure everything was in working order before he left. Great service!