This business sold defective parts and then acted as if they had no idea what happened. Customers…read moredeserve honesty and accountability. Selling faulty products and refusing to address the issue is unacceptable.

absolute trash!!! bought a used phone out of here side button doesnt work and screen went out…read morewithin a week!!!!

Aric was incredibly accessible and fixed my cracked screen right away. I called him early in the…read moremorning, and just 30 minutes later, my phone was fixed in about 10 minutes! He made the whole process so easy and fast. Aric is not only skilled, but also super nice and trustworthy. I highly recommend him! He'll definitely be my go-to if my phone ever breaks again (hopefully not ). But if it does, he's the person I'll be calling and will be recommending to anyone around me! Thank you, Aric, for saving my phone

I was at an airport hotel in Atlanta, and I was flying out the next day to go an Alaskan cruise. I…read morereally wanted my phone repaired. TechMates came to me at the hotel and fixed my phone in under an hour! The price was reasonable too, and cost me a small fraction of what it would have cost to replace the phone, even though it's several model-numbers old. I cannot believe the level of customer service provided and the quality of goods they're using to repair phones. I feel like I got an incredible value for the price I paid. If you're in the Atlanta metro and you need your phone repair, don't go to a storefront somewhere...let TechMates come to you! You'll be glad you did!

Be careful doing business with them. They were supposed to unlock my phone but only lasted 2 months…read moreunlocked. The unlock is supposed to be permanent not only 2 months. They didn't want to give a refund and they wanted to charge again to have it unlock again. Be careful. They will take your hard earn money and rip you off

went in today to get my iphone 14 pros battery replaced and charger port replaced was very…read moreaffordable took one hour i'm pretty happy with my phone now this place was great

Charged me $252 to fix my iPhone 14 Plus screen and camera. Had to come back twice in one day…read morebecause they decided to put an iPhone 15 screen on it that did not work properly. Told me the original screen was more expensive. Changed the screens and had to come back again because it was glitching. They charged me $50 for "three hour labor" but put my original cracked screen on in less than 15 minutes and 30 minutes to originally get it fixed. They are horrible.

From the owner: Very fast and professional service provided with certified technician read more

I came to this place because my phone was cracked. He sold me when he offered a 3 month warranty…read more To my understanding the warranty covers you in the case the screen black outs. Any physical damages would have to be paid for. Which is reasonable I agree and he fixed my phone. I have a 17 Pro Max the orange one. After he fixed it he told me my "stand by" function will no longer work which I thought was fishy considering I'm paying $200. I bought a new screen privacy screen protector and when placed on my new screen lines appeared as if the screen was rejecting the screen protector. Now these are problems that I noticed immediately they're small and not the end of the world but it's worth mentioning since people are paying. Now back to that 3 month warranty in the case the screen blacks out. I had a gathering with my family so to stay engaged I sit my phone the table. Something I do all the time never been a problem. I wake up the next morning to retrieve it and it won't turn on. My phone will ring , you can feel the vibrations my phone is not broken my screen just blacked out Something That Was Supposed To Be Covered In The Warranty . I call him and he tell me he can not replace my phone if it was damaged by water. The way he can tell or not if it has water damaged is by a strip inside the phone if it's x-color it dry if it's y-color it's been water damaged at some point. I tell him my phone has been wet before I came to him and I'm positive my phone just blacked out. He tells me he would not have sold me the warranty had he known I had previous water damage because it makes the screen more prone to blacking out. WHICH IS TOTALLY UNDERSTANDABLE. But my problem today is I was not notified of this disclosure until after I've already paid and my screen is already blacked out. This business represented horrible communication and integrity the price is extreme and the product is mediocre. If I pay $200 for a service I expect all the functions of the phone to be there after the service. And if your selling point is your warranty you should be communicating your terms.

Smart Tech Repairs took care of my crack screen in no time! I want to thank Chris for taking care…read moreof my device and now I can continue my business!

Went in for a battery replacement recently. was THEN told it was also a sensor. got both replaced…read moreand my phone is still charging slow, draining quickly, and the phone is STILL hot to the touch. the battery isn't even a legitimate Apple battery because my settings say the battery is unverified so it can't even tell me the battery health. not a good experience. waste of money.

Nice and polite lady help me to change my battery out of my iPhone. I had a good experience there!read more

Got screen replace due to crack screen. The company repaired screen & told me the screen was…read moretampered( doesn't crack easily). When they repaired the screen the company also messed up the middle screen sensor (didn't realize until I got home). The company told me to come back day after day to get fix. After a week I did drop the phone and bottom side crack (small crack)... Screen was not tampered (as if it was the light drop I did should not have cracked with a case ON)... nor will they fix the defected screen from the first repair. Unethical and work is awful.... Here again replace screen went in next day for them to fix the sensor on the iPhone screen and got the run around. The SCREEN IS NOT TAMPERED GLASS. The screen was already defected from day, 1 because the next day the middle portion did not work. I took the phone in the next exact day without a crack on the screen everyday they told me to come back for a straight week. 2 week came in now I have a small bottom crack and they will not fix the phone that was messed from there own mistake.

From the owner: We buy, sell, and repair smartphones, computers, and tablets. Accessories are also sold here. Other…read morethan repairing phones and devices, we also unlock and sell used phones. We pride ourselves on friendly service, and also accept walk-ins. Bring in your emergency repairs, and we'll help!

EDIT: the owner has responded to this review on google and said that I left this review for the…read morewrong location but that is absolutely NOT TRUE. It was THIS location and it was this business owner that treated me as I described in the review below: Do not by ANY means go to this location. The owner is unhinged and unnecessarily disrespectful. Bad customer service is one thing... This guy took it to another level. I came in with my package and asked if I could weigh it and he refused, then I asked him about printing out the label because I had a prepaid label and most shipping places of any kind have printers and will gladly print something for you. He immediately had an attitude, said he didn't have time to do me any favors and it wasn't his problem that I didn't print it somewhere else before coming. That was literally his FIRST response. It seems like he has gotten in arguments with people about printing things in the past and immediately came with this argumentative energy that had nothing to do with me but still wanted to argue anyways. My first response back to him was that I could happily pay him for the print because my car is in the shop and took a rather expensive Uber just to bring this package to his store. (There's no where else near by) He then immediately started going off about how it's not his problem that I took an Uber and he doesn't care and he doesn't have time to print the label for me and called me entitled for asking. I didn't come in there thinking that we were gonna have a fight or a problem. it had nothing to do with the print, it had to do with the way that he was talking to me, condescending, insulting, and acting like a victim because I asked him about paying him to print the prepaid shipping label. If you're gonna say no, then say no, but he threw out all these unnecessary comments and rude remarks and started raising his voice. That man was just ready for a fight. and it turned into a full-blown argument where he started cursing at me. Eventually I started yelling back as well but initially I was trying to reason with him and he was not reasonable. As somebody that's owned multiple businesses I have never in my LIFE dealt with somebody that was so quick to be so disrespectful to a customer, who's asking completely normal questions at a shop for packages. After multiple disrespectful remarks, cursing, and him just making the whole situation completely exhausting and unnecessary, he eventually said there was another print shop up the street that will print and take UPS drop offs. HE LIED. There was no such shop up the road, he purposely said that to have me wandering the streets on foot aimlessly looking for a place. I searched on multiple browsers on my phone and didn't find this shop and had walked for maybe 45 minutes and realize that there was nothing within a 3 mile radius and I was gonna have to take another Uber. The fact that he lied just to waste my time on top of his disrespect and yelling was one of the most unhinged reactions to asking for a print I've ever had in my life. It doesn't cost anything to be a decent person to speak to people with patience and kindness.

I'm a person who uses my phone for everything. Unfortunately I left my phone on the hood of my car…read moreand drove off. Once I realized what happened I doubled back and noticed that several cars must have ran over it. I needed to be at a job interview and all of the information was on my phone. I drove over to 360fixx to see if it could be salvaged. They had my phone back up and running in less than 20 minutes. I'm now a customer for life!

Quick & quality service on my iPad. Great customer care, and at a price that I couldn't say no to!…read moreWill be back if I ever crack a screen.

Great customer service! Natasha was helpful in finding what I was looking for. Thank uread more