Batteries Plus is a chain of stores that sells car batteries, light systems, bulbs, and other similar items. [Price Range] -- $20+ [Services] -- they can replicate car keys and key fobs, install batteries in your car, repair phones, and a bunch more. [Location]-- located very close to the super busy Tacoma Mall area. The parking area is very small-- only having 4 or 5 spots, so it can be a pain to get out when the area is busy. Other than that, the store is clean and there aren't any people loitering there. [Experience]-- the employees were pleasant to interact with. I needed a car key replaced and initially the associate wasn't sure their machine could replicate my car key due to how worn it was, so she refunded the programming fee and had me find someone to manually cut it. Fortunately, Home Depot's (they can also replicate most car keys even if they have transponders) machine replicated the key perfectly, so I came back to this location and she was able to use their software to program the key to my car. Overall, I paid $122 for them to do so. It's entirely possible to do this yourself if you order a kit or have two car keys, but considering I needed it done ASAP I am very grateful for this service and I don't think the price is that bad. read more

Batteries Plus - Old Ford key and the new replacement key! - Mobile Phone Repair Near Me - Olympia, Washington

Got new Duracell auto battery installed in my Lexus in 15 minutes, no appointment or waiting! You cannot get faster service anywhere else. The website had a double discount sale and they install it for free. You get a top quality battery for a good price and immediate install, just what anyone needs. read more

I didn't realize that this store has car batteries, until mine died while we were shopping at the hardware store, next door. I had just been in for service at a dealer too, so it was a big surprise. We were directed to this store, and they were extremely helpful. They offered to loan us tools to take our battery out and replace it, but then the sales guy just walked over to our car, and jump started it. Then we were able to drive over to their service bay, and he replaced it for us. I didn't know that they had a work shop in the back. I was so grateful, they saved our day. Thanks! read more

Batteries Plus - Similar to what we got. - Mobile Phone Repair Near Me - Olympia, Washington

Excellent customer service. They took care of my key needs. Machined two new keys and replaced a shell on one of my fobs. I'll always take my key and battery needs here. Really good place. read more

Quick and simple watch battery replacement and they are working!!! Thanks so much for the help today read more

Batteries Plus - They're working!! - Mobile Phone Repair Near Me - Olympia, Washington

I had come in with a broken phone screen and they fixed it for the decent price of $120 bucks that's is without customer discount after the discount I paid $89.99 everywhere else wanted almost two hundred dollars to fix it and to take weeks while I only waited an hour . Great costumer service my phone looks brand new read more

Batteries Plus - This is what my phone looked like before fixing and it looks brand new after - Mobile Phone Repair Near Me - Olympia, Washington

Over the phone they quoted an amazing price to re-build a NiMH battery pack of $39.99. I gave them the capacity and number of cells so this shouldn't have been a "guesstimate". This price was about on par with an Amazon replacement, though of course Batteries Plus claims their cells are fresh and would live longer than the "knockoff" pack. When I showed up, the price jumped to $49.99 due to the cell size? I found this irritating and slightly unbelievable. Sure, some markup is fair and they are a "brick and mortar" store so I can understand a small squeeze. I reluctantly accepted the new price and left, less than excited but still fine. Then when I called to pick up my battery, the price has jumped to $89.99 for 50% LESS CAPACITY?! To rebuild to the full 4000mah, I was quoted $109.99 and they would have to order parts. Surely this all could have been determined during my initial phone call rather than suckering me into coming into the store?? This place is a scam. Just buy OEM, it is cheaper and less frustrating. read more

i bought two car batteries paid a core for both. When went to swap out batteries for my son, they had given me the wrong batter. so my son went back in with the old battery and returned the new one for the correct one. They installed it for my son, took his core and gave him $20 for a core he had with him. The other new battery I had was for my daughter and I changed it out two weeks later. When I went back in to exchange the core they said no, we already gave you back both. I said no you didn't, I have the core right here. Basically the manager is calling me and my son. I verified and he only had one core with him. I will never shop there again and I hope you don't either. read more

I bought two high end batteries for my son and daughters cars, they gave me the wrong one for my sons truck so I had him take it back and replace it, they gave him the core charge back for his. Two weeks later I changed my daughter's battery out and when I took the core in they said I already got it. Someone was lying and it wasn't me. The manager said nope you don't get your core money back. I was pissed and still am a year later. Will never buy anything from any batteries puss store again. read more

I recently purchased a new battery for my 2011 Jeep Grand Cherokee when I drove it home I noticed the passenger seat back cover was no longer attached properly. The battery is located under the passenger seat. I stopped by later in the week to order a new key fob and have them check the seat back cover that covers the airbag and an employee looked at it denied any responsibility for the damage, told me to take it to the dealer. I decided to wait until my key fob came in to complain again about my seat back. They again said take it to the dealer for a repair and estimate. The dealer quoted over 200.00 just to look at it, not including any parts. I then noticed my new key fob was not programmed correctly so returned to the store to have them fix it and give them the quote from the dealer. The manager came out to talk to me and denied any responsibility and said they would not pay for the damages and said I couldn't prove it was done by their technician. After spending over 600.00 there I was appalled and upset at the way they treated me as a paying customer. This dispute will be taken to the next level. Beware of this establishment because they are argumentative, irresponsible, and rude when faced with a customer that only wants his car put back to the condition it was when I brought it in. read more

I came in to get my cracked (but still working) iPhone 11 screen fixed. Drop off went smooth and they called after 40 minutes to let me know my phone was ready for pick up. Great! But wait..... When I picked it up, the new phone screen was totally unresponsive! Since they didn't have a backup screen in stock, they put my old screen back on (which I had to wait around another 30 min for) and returned it to me with 1% battery left. When I got home, my old screen (which had previously been 100% functional) was phantom clicking all over the place - so now I HAD to get it replaced. I went back in the next morning to get it fixed again. Everything went smoothly, and seemed to be working fine, so I annoyingly paid (full price) for the service and went home. Much to my displeasure, I realized the FaceID was not working with the new screen replacement. Truly dissatisfied and really exhausted with trying to get this fixed. Not happy with the customer service... never heard a peep of an apology from anyone. This experience really felt like it stole half my weekend away from me. DO NOT RECOMMEND. read more

So I went in to cancel the special battery order for my cochlear processor. (Before going to the local store, I went on line and ordered the battteries from a company that gave me a delivery date to my home. Got a delivery date within 5 days of placing my order on a Friday.) They tell me they just had called my home to tell me the batteries were in, after I waited 11 days with no idea of when they would come in. Oh and the staff disappeared and left me to the only clerk at the register to deal with the credit for my cancelled order. Clerk then tells me it can take up to two weeks to get an order in. I find that unacceptable in this day and age of merchants wanting a person's business. Seems the management doesn't care to face a disgruntled customer in person when they are in the store. Then I get a phone call from the owner to call him back to discuss my original review. You must be joking that I want anything to do with your company after the way you handled things the first time around. So suck it up Battery+Plus and do a better job of providing the items in a timely manner to your customers. Fix your web page so it shown when one can expect to receive their online orders as well. read more

I needed a new battery for my iPhone. I was able to schedule an appointment online the same day. I got a $10 discount also by scheduling this online so the overall price was at a good price and it didn't take long for them to install the battery in my phone. They are very good about explaining things like how to charge it the first few times and how to make it last longer. read more

Got my son's iPhone11 screen fixed in a timely and pleasant manner. Price was comparable around town and saved $10 by scheduling appt online. Staff was honest and sincere. read more

I've been shopping here since they opened 5 or so years ago. They carry or can get any battery one might need from automotive, electronic to something as simple as a car remote door key battery. In addition, they will install it in the device you bring in. Very knowledgeable!!! They are now called Battery + Bulbs. They now also carry all sorts of bulbs including the new LCD ones. read more

Best place in town to purchase batteries. Customer service was above what you could ever expect or wish for. They also honor the warranty without any hassles. Very pleasant everytime I've used their services. read more

I had a pleasant experience with Batteries Plus fixing my phone. My phone wouldn't turn on one day but I wasn't sure if it was the battery. I called to check if it wasn't the battery, would they still be able to fix it. The guy on the phone was super helpful and even checked to see if they had a battery for my phone in stock (it's a super old iphone model) and they did! He said to bring it in so they could run diagnostics on it that would tell me if it wasn't the battery. I asked if I needed to make an appointment and he said no but that I should make an appointment online so I can get a $10 off coupon. Sweet! After making the appointment online I immediately went to the store and was greeted by Michael. He got me checked in and made me feel confident that they could help. He let me know that if it wasn't the battery, they would not charge me. When I returned to the store Michael said they replaced the battery and were able to turn my phone back on and I was so relieved. So overall, great experience! The only reason I gave an 4 stars instead of a 5 was because I had expected Michael to call me to let me know my phone was ready and I never got a call. Michael had originally gave me an ETA of about an hour and a half, but I asked him to call me when they knew more about my phone, we even confirmed the number he should call me on. There was a lot going on in the store though and I know that sometimes these things slip through the cracks. But I was sitting in the parking lot waiting for them to call me and when it hit the two hour mark is when I finally decided to go back into the store to check the status of my phone. I feel like I probably waited an hour longer than I needed to. Or maybe he was just about to call me before I walked in? Who knows. I want to give Michael and Batteries Plus the benefit of the doubt because they did go above and beyond in other ways. I will return to Batteries Plus for my future battery and cell phone repair needs and I will recommend them to my friends and family. Perhaps management can put a better system in place so that customers are contacted when their phones are ready. My time is valuable and it really makes a big difference! Thanks guys! read more

I've needed several batteries for my car key fobs in the last several weeks - the staff is always friendly and helpful. Special thanks to Jason for getting my key working again! read more

Update: I did receive an email from manager/ higher up from the store apologizing for the customer service on the date I stopped by. I do appreciate them noticing, reviewing and correcting the mistake. That doesn't change my opinion on my first experience it does make me want to update my review and change my star rating from one to 3. I may choose to return to the store in be future if there is a special battery or service I need. Here is my original review in case Yelp erases when it is updated: Just left there a couple of minutes ago. Walked in at 6pm on a Wednesday just to pick up a little 2 pack of disk batteries for a runners light I have. Front door was propped open and gave me a welcome beep, no employee were in the storefront when I walked in. I found the batteries right away. Stood there at the register for 8-10 minutes waiting to be checked out, awkwardly checking out the products by the register. I could hear people talking and laughing in the back. Still no one came up and checked on the front. Got fed up and put the batteries back and left. I'll just go to Target and get them or go on Amazon. I'll even pay the stupid shipping. read more

This store has yet again really helped me out alot last year in august Jared changed my chairs batteries and again today Joe took time out of his day to help me change my electric wheelchairs batteries and made sure to push my warranty through even though it did not show up in there system I would have been stuck in a very bad situation if things were opposite so for everything you guys do for the people that enter your store in need of some real assistance, THANK YOU!!!! read more

I visited here twice to see about getting a new key fob programmed. The sales guy told me if I bought the key fob online they could cut and program the key. So I ordered the correct one online and went in to have it cut. A different guy told me Saturday was a bad day to get a key done. Too bad, I work during the week. He called his boss and they pretty much told me I needed a second key because they might ruin the one I had in the key cutting process. I was irritated because I wouldn't have gone out of my way to visit them if they hadn't told me they could do it. I ended up back at the dealership anyway. Don't trust their "we can do it all" sales pitch. read more

Horrible customer service. They just destroyed my key fob and refused to give me money back.

I had gotten my ipad fixed elsewhere (not here) in January. In May, I was on a trip and the glass got cracked again. It wouldn't have been such a big deal, but it wasn't hit very hard at ALL. Like it fell against a seat belt buckle or something. I took it in to get repaired here (I didn't even know they DID the glass for tablets!) and found out that the 'other' place hadn't used actual iPad glass and my guess was that it was why it cracked so easily. 30 dollars less and real glass!! You guys rock! read more

Staff was extremely helpful, and explained the screen replacement process thoroughly. Estimated time was given and over delivered.

This company is absolutely incredible! They deliver Nordstrom customer service! I want to give a shout out to David...His customer service was excellent!! You guys are absolutely rocking customer service! Keep up the great work! I will be back for sure!! read more

I called and was told I could bring my cell phone in immediately to get a replacement battery. They said it would take about an hour but it was ready to 20 minutes! Great service friendly folks and a great place to get your cell phone battery on your old iPhone 6 replaced! read more

Customer service! I never thought I would really visit one of these stores, but when my Prius 12v battery died they were one of the few places I could find with them in stock. I removed my battery which is mounted in the hatchback in the parking lot and brought it in. I was gonna put new one in but dude insisted he do it as it would be replaced if he dropped it or screwed it up but not if I did. OK then. But that is when I found out you can't open the hatch back without a battery! He crawled in back and did the job quick as could be. I checked the installation when I got home and it was installed perfectly. When he was done I asked about old iPhone battery replacement, and he said sure can. It was my next planned stop but since I was here I handed it over. He said it would be ready soon but I was not needing it and came back for it a few days later. It was ready and worked fabulously. Only $69! When there I saw them checking all kinds of stuff for people like old cameras, not just selling them a new battery until they knew that was the problem. Nice job! read more

Love these guys! Friendly $customer service EXPERTS! The have everything in the way of batteries PLUS

When it comes to service, you really can rely on these guys. I have had them check my batteries and see if I need a new one or not, Very honest guys. The other day I could not start my truck, I got a tow to jump start me. I was going to go to Costco and get two new batteries, because I was thinking about the cost. Well I have had the guys at batteries plus install batteries for my sports car and motorcycle in the past. My past experience was so good I thought, my time is precious and for me to get those two batteries out of my 350 Ford would be a chore. I decided, go to batteries Plus, and once again, super guys, no waiting, great prices and they installed the batteries, in minutes! When it comes to Great Service these guys are really the best. They are also really nice. Thanks guys, now that you've put new batteries in all my vehicles, I will have to find something else for you to fix! P.S if you ride motorcycles, you gotta get one of the Xtreme batteries, they are weightless and super qaulity! read more

I went to this franchised outlet for a hard to find battery. Was informed that it was going to take 24-48 hours turnaround time, because it was a rebuild only battery. Batteries Plus boasts access to 45,000 battery types. I was disappointed I was unable to just pick up a replacement and go. Fortunately, Justin noticed my dis-satisfaction and asked if I would wait 10 minutes while he would see what he could do. I went for a coffee and when I returned, he had the battery ready and I went away a happy camper. That's superior customer service. read more

Batteries Plus - Mobile Phone Repair Near Me - Olympia, Washington

This is my go to place for my wristwatch batteries. Efficient, clean and friendly shop. Casey was especially helpful when I went in the the other day. I had wristwatch battery replaced there about three months ago and threw out my receipt. This weekend I noticed my watch was running slow. He checked battery, discovered it was very low on juice, and changed it free of charge, no questions asked. It has been 24 hours and my wristwatch is working like a charm. Casey and Batteries Plus exceeded my expectations. read more

Made a call for information then went into the store to get the job done. Joe is the tech who helped me with my severely cracked iPhone 5s. Everything was just as they said over the phone, the price, the repair, the time needed. Very friendly and helpful customer service. We'll go back for sure. They offer a really great service at fair prices. read more

My battery recently died while out running errands. I had planned to leave overnight and return the next day and replace it myself. While I was waiting for a ride, I called Batteries Plus to price out a new one. Joe greeted me on the phone. Told him my story and he asked where I was. I told him and he said he was just getting off work and if I like would bring me a new one and throw it in. I could tell by his tone he was seriously trying to help. I bought it over the phone and 10 minutes later he was there and put the thing in before my buddy got there to pick me up. Joe was pro all the way. Wouldn't even accept a Herfy's Burger for his efforts. Good work. read more

Customer Service!! They have great Customer Service especially Joe as you can tell by all the reviews. I'm a bit late on my review as usual in life . Just wanted to say Joe did a great job helping me find the right battery for my scion IQ as well as installing the battery into my car. An added bonus he found a spring between my windshield wipers they were making an awful scratching sound and I thought they were going out amazing! If you need a new battery for anything I recommend Batteries and Bulbs! Ask for Joe! read more

They have great selection of hard-to-get batteries and bulbs. Best of all, their service is great.

Jason was awesome! Honest and saved me money since my problem turned out to be less than I thought. Thank you!

10 stars for the awesome employee who went way above and beyond for me tonight after I locked my keys in my car. The people at this place really take care of their customers! read more

I came in last week with a broken IPhone 8 Plus screen. I met with Tyler, who was more than accommodating. After about an hour, I returned and he notified me that the screen was repaired, but the home button didn't work (faulty from factory). Tyler ensured that I would not only get a replacement screen, but that he would put two aside just in case and throw in a screen protector. I came in today to have the old screen swapped out and everything went as planned. I'll definitely be returning for any phone/battery repair. read more

Joe was great to work with. Before coming in I called to ask if he could fix the problem. He said he could but was realistic about his limited time, also told us how to get the coupon from yelp. He couldn't have been more helpful. He was able to fix the phone faster than even he expected and even explained a few things about the issue to me. read more

Staff here are friendly and fast, prying apart your impossible to open battery-containing items and replacing the contents without hesitation. Bulk-packaged, off-brand alkaline batteries are cheap, and the shop contains a selection of cell phone batteries and car batteries. I'll always go here for my battery needs. read more