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    The Phone Guys - Lacey

    2.6 (17 reviews)
    Closed 10:00 am - 7:00 pm

    Services - The Phone Guys - Lacey

    Desktop computer body repair

    Desktop computer support

    Device support or repair

    6 More Services

    Laptop body repair

    Laptop support

    Mobile phone body repair

    Mobile phone support

    Tablet body repair

    Tablet support

    The Phone Guys - Lacey Photos

    Recommended Reviews - The Phone Guys - Lacey

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    4 months ago

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    9 months ago

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    2 years ago

    They are no longer open. I tried calling and no answer plus they are not at the location that is listed

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    Phone Guys L.

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    2 years ago

    Dalton was extremely friendly and helpful. He did a great job on helping choosing the right phone with my budget.

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    Phone Guys L.

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    Office Depot

    Office Depot

    3.2
    (30 reviews)
    $$

    Print department was very helpful and accommodating. Deborah was especially helpful going out of…read moreher way to help.

    I went there with a "copy" project that needed to be done. I had two things that needed to be…read moreenlarged on a copier and a set of plans that I needed to copies of. I was there on a Monday afternoon and was told that it would be ready on Wednesday. They said I could pay extra and have it done immediately, or wait for them to do it, which would make it ready on Wednesday. I didn't need them immediately so I said Wednesday would be fine. They said keep an eye on your email because if they're done early, will let you know. I didn't receive an email so I went there on Wednesday afternoon to pick them up at which time they told me they were not ready but I could come back at 7 PM and they would be ready. I decided not to go back that night at 7 PM, but I went the next morning around 8:30 AM and guess what they still were not done. In fact, they hadn't even been started yet. So I had to wait and the young lady behind the counter did the project for me. I asked to speak to the manager, whose name was Shawn. I explained the situation to him, and he proceeded to tell me that it was my fault for expecting them to be done at the last minute?? I told him I didn't understand because I came in on Monday and they told me I could pick them up on Wednesday not that I said I needed them by Wednesday. He told me there is never a set time when projects will be finished; you just have to watch for the email that says they are finished. I feel like if I waited for an email I would be waiting still to this day. That manager, Shawn was absolutely useless and had no customer service abilities. Mind you I wasn't asking for anything from him, just letting him know the situation. You can imagine, I will not be back to this location or probably any location for this kind of need. Moving forward I'll most likely find another place that can do the job in a timely manner.

    ZRTECH

    ZRTECH

    5.0
    (2 reviews)

    What a diamond in the rough! Knowledgeable, skilled and excellent HONEST customer service that…read moreisn't going to cost you your left kidney or first born. Quick timeframe for work done. They went above and beyond for me. I'll be using them again for all my other computer needs. Awesome job. So happy I took a chance with them. I was very impressed!

    I don't write a lot of reviews, but felt the need to share for this job. I had to get my house…read morewired for 5 DVR cameras around the house. The job involved routing wires through the attic to the different corners of the house. Z has done a phenomenal job wiring these, it's such a clean install, which would have costed me 3x the price somewhere else. The good: Z is one of the most attentive/detailed individuals I have ever worked with, he started with asking basic questions, toured the house with me, analyzed the best parameters for wiring, then built a plan to wire. Planning is often overlooked in these jobs, but the fact that he took the time, was huge in ensuring a clean look. Great price quoted, and did not overcharge, despite running over on time. He is passionate about his quality of work, and will not let that be sacrificed even if it takes longer. In fact, he had to return again to complete the job to 100% because he wasn't satisfied with the quality initially. As a customer, I certainly appreciate that quality in a business. He was communicative throughout, explained the technical jargon in detail, had tips, and even after completion of the job, told me that i can call him anytime i needed help to troubleshoot the install. Cost, Workmanship, Post-install service are excellent. The bad: Really, not much. Just know that if you give them a job, you will get 100% out, but quality work takes time, and it may be more than what you anticipate, but in the end it will be worth it. I was skeptical at first to give them my business since they didn't have a lot of reviews, but I am blown away. If you are on the fence, get a quote from these guys and don't look back.

    Olympia Computer

    Olympia Computer

    4.6
    (12 reviews)

    I've had to bring my beloved laptop in for maintenance a few times now (keyboard needed to be fully…read morereplaced the first time, the second time was last week to wipe some malware off of it) and both times I've had my case handled by the same guy, TJ! Not only did both cases get handled superbly, but he offered regular check-ins about the process while asking about anything I forgot to mention to be sure he had the full picture, and he was more than happy to explain what he was doing and why (which I always find very fun!). The keyboard replacement was $125 and the malware wipe was $175--the original estimate I'd gotten for the malware wipe was much higher, but he handled everything like the pro he is and got my laptop back to me as quick as he could. I've also sent a phone in to be repaired, and while unfortunately it couldn't be saved even with part replacements ("catastrophic internal failure" type stuff), he DID try as many things as he could think of to try to get it working again which I am incredibly grateful for. He also put me on the path to people who might be able to extract my data despite the state of my phone! This whole deal was $87. This shop is thorough in their work and the workplace has the kind of vibe you get when the people working there actually enjoy it. Definitely the kind of place I'd ACTUALLY recommend to friends and family, not just saying so on the non-existent exit questionnaire. You'll be in good hands here--even if they can't fix it, they'll still point you in the right direction.

    Had problems with my cell phone, service thru Comcast, phoned and went to the store, they could not…read morehelp me, they only wanted to delete everything. When to Olympia Computer today at 8AM, the person behind the Conter tried to help me, he said if I could wait for 5 minutes the Teck that does cell phones would be in. His name is TJ. He worked on it for about 5 minutes and could not get it to work. Then he said he would try something, sometime later he had it back working like it was before. I asked to pay for it and TJ said No Charge. For TJ and all the other people that I talked to them there I give them TEN STARS.

    The Phone Guys - Lacey - mobilephones - Updated July 2026

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