I've had to bring my beloved laptop in for maintenance a few times now (keyboard needed to be fully replaced the first time, the second time was last week to wipe some malware off of it) and both times I've had my case handled by the same guy, TJ! [[HIGHLIGHT]]Not only did both cases get handled superbly, but he offered regular check-ins about the process while asking about anything I forgot to mention to be sure he had the full picture, and he was more than happy to explain what he was doing and why (which I always find very fun!).[[ENDHIGHLIGHT]] The keyboard replacement was $125 and the malware wipe was $175--the original estimate I'd gotten for the malware wipe was much higher, but he handled everything like the pro he is and got my laptop back to me as quick as he could. I've also sent a phone in to be repaired, and while unfortunately it couldn't be saved even with part replacements ("catastrophic internal failure" type stuff), he DID try as many things as he could think of to try to get it working again which I am incredibly grateful for. [[HIGHLIGHT]]He also put me on the path to people who might be able to extract my data despite the state of my phone![[ENDHIGHLIGHT]] This whole deal was $87. This shop is thorough in their work and the workplace has the kind of vibe you get when the people working there actually enjoy it. Definitely the kind of place I'd ACTUALLY recommend to friends and family, not just saying so on the non-existent exit questionnaire. You'll be in good hands here--even if they can't fix it, they'll still point you in the right direction. read more

[[HIGHLIGHT]]Had problems with my cell phone, service thru Comcast, phoned and went to the store, they could not help me, they only wanted to delete everything.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]When to Olympia Computer today at 8AM, the person behind the Conter tried to help me, he said if I could wait for 5 minutes the Teck that does cell phones would be in.[[ENDHIGHLIGHT]] His name is TJ. He worked on it for about 5 minutes and could not get it to work. Then he said he would try something, sometime later he had it back working like it was before. [[HIGHLIGHT]]I asked to pay for it and TJ said No Charge. For TJ and all the other people that I talked to them there I give them TEN STARS.[[ENDHIGHLIGHT]] read more

We used them to set up our network and setup our server. [[HIGHLIGHT]]As soon as we decided we didn't want to do a monthly service plan, all their help and response disappeared.[[ENDHIGHLIGHT]] Apparently you can't use their services unless you want an ongoing bill. read more

I had an old laptop and a newer laptop. I had been unable to migrate all my pictures to the newer one and didn't want to lose all these memories of family and friends. Olympia Computer was able to do all that I needed in a fast and easy process. [[HIGHLIGHT]]I appreciated their help and the folks there did it all with a smile.[[ENDHIGHLIGHT]] Thanks guys! read more

I bought a refurbished computer from these guys. The computer stopped working in six months. I took it up there and asked them to check it out. They wanted to charge me $49. [[HIGHLIGHT]]I said no they explained to me that these computers are refurbished at the Company that makes them and not buy them.[[ENDHIGHLIGHT]] read more

Probably the best service I've ever received anywhere. Literally. EVERYONE that works there is phenomenal, but I want to give a special shout out to TJ who brought my laptop back to life after I spilled a chai on my BRAND NEW MacBook Pro. [[HIGHLIGHT]]He's a wizard, so helpful, and communicated with me the entire time about the process[[ENDHIGHLIGHT]]. [[HIGHLIGHT]]The receptionist was always sweet and friendly, and Trevor (?) was kind enough to offer to walk me to my car on the way out after dark.[[ENDHIGHLIGHT]] I'll always take my computer to them!! read more

Crisis! Walked in with a broken screen on my all-in-one desktop computer. My fault. T.J. gave me transparent pricing, including me sourcing the new screen. He knew my product inside and out and happily explained the nuts and bolts involved. I appreciate such enthusiasm and competence. Olympia Computer has earned our household's customer loyalty and recommendation. read more

Excellent service and fair prices. I've used Olympia Computer twice in the past with perfect satisfaction. This evening I found my printer had disconnected itself and I couldn't get it working myself. [[HIGHLIGHT]]Surprisingly, you can phone them till 9pm, daily, and they are coming tomorrow morning, Christmas Eve, to get everything back in running order.[[ENDHIGHLIGHT]] That's service. read more

Professional in every way! Tyler and TJ diagnosed and resolved my non-working mini problems quickly. Communications were clear, with them paraphrasing what I said to be certain they understood correctly. I unhesitantly recommend them 100%. read more

I already trusted Olympia Computer based on prior work so I decided to have them build a new computer for me when the old one was nearing its end. Amazingly TJ gave me a fantastic new lightning fast computer and 27 inch monitor for under $1000 in about a week. This computer should last me forever since it is infinitely repairable and upgradable. Outstanding customer service. These folks are awesome! read more

My company does all our cell phone, computer repairs, IT support with Oly Computer. The staff is all friendly, efficient, and knowledgeable. T.J. helps me out the most and is very efficient with anything I need. Highly recommended! read more

Oly is fortunate to have Olympia Computer. EXCELLENT service, friendly & knowledgable staff, & prices that are too low for the quality of their work! They obviously put service before money. They spent quite a bit of (unpaid) time listening to my story & chatting about options before diving in. And they finished so quickly I could've gotten whiplash. This will be my GO-TO tech place as long as they're here!.. These guys literally saved my biz. TJ was AMAZING! He not only figured out the fix, he did it very quickly. I can't express how happy it made me. TJ wasn't even wearing a cape when he rescued me. (The longer story... My computer with 30+ yrs of biz emails, records, website backups, etc failed & 4thD couldn't figure out how to use my backups to restore the files I needed to run my business.) Oly Computers' service quality & vibe is precisely what Oly needs now that the other place has gone so far downhill & similar businesses haven't ever gotten up the hill... It's no exaggeration to say TJ saved my life. I didn't see any way to continue running my biz without recovering my data. If I had to go without income (since I didn't have the necessary data to run my biz), I had pretty grim thoughts. ETERNAL THANKS TO YOU ALL AT OLY COMPUTERS! read more