Relentless spam calls, continuously trying to sell their product - cannot take no as an answer. I'd…read moresteer far away.

Great service, friendly and good pricing. He even noticed my charger cord was slightly frayed an…read moreprovided me with an extra he had in the back. Highly recommend this local business!!

If you're looking for honest, professional, and genuinely caring computer repair service, Puget…read moreSound Computer Repair, in Olympia, WA is the place to go. From start to finish, they went above and beyond to take care of my laptop as if it were their own. They didn't just fix the problem -- they improved everything! They cleaned my system, repaired what needed attention, upgraded it, added memory, and even created a direct shortcut so I could save files straight to my external drive instead of cluttering my laptop's hard drive. That level of detail and thoughtfulness is rare. I've never experienced customer service this thorough, kind, and professional before. They truly care about their customers and stand behind their work. I highly recommend Puget Sound Computer Repair to anyone who needs their laptop, desktop, or other electronics repaired. You'll leave feeling grateful, confident, and cared for -- just like I did.

Avoid....I left my computer with shawn & he allowed a contract worked access to my computer. They…read moredownloaded all my credit card and bank info along with my son's business accst. All were hacked with over $10K in fraudulent charges and attempts to withdraw funds costing us losses & time closing and opening new accts. If you have left your computer here be very watchful of your credit cards charges especially excessive & repeated repair charges.

Great location and service. Greeted immediately, very friendly…read more Love the new location. Very clean. Very organized. I wish I had time to shop around.

I am recommending this business because I think refurbishing computers and equipment is a good…read moreidea. Also, the product I bought was reasonably priced and works fine. I wanted to get an extra wireless keyboard and mouse so I could have one at work and one at home and wouldn't have to carry them around. I asked about them in the store and was led to a plastic box that was filled with identical wireless keyboard mouse combos. I picked one out and asked where the chip was. This should have tipped off the clerk that I was not tech savvy. As I suspect many of there customers are not. She told me the toggle was under the mouse. I got the set home and did not see a toggle under the mouse (latter I found out she was saying dongle). I looked in the battery chambers of both the keyboard and mouse and did not see it. I called the them and was told to check the battery chambers of both the keyboard and mouse and once again I didn't see it. I was told that this would be a once in a lifetime that a chip was not with the keyboard. I brought the unit in and we looked in the keyboard battery area next. Then we looked we looked at the mouse and they pointed out a built in dongle compartment in the battery chamber of the mouse. I was never told there could be a built in compartment when I was in the store or later on the phone. I have since find some YouTube videos that explain where to find the dongle. This tells me I'm not that only one to have trouble finding it.

Reasonable turn around time. Good evaluation and recommendations. Will use again for future…read morerepairs.

I went to Computer Concepts last week to replace a failing drive in my NAS, and the service was…read moreexcellent. The tech who helped me was knowledgeable and, when he wasn't 100% sure about something, he was upfront about it and took the time to research the issue himself to make sure I got accurate information. That kind of integrity is rare, and I'll definitely be back. The space itself isn't flashy, but it's clear why they stay busy. You can tell the whole team cares about customer service, not just from my experience but from overhearing other techs helping other customers while I was there. Highly recommend.

I had help from service personnel every time I went to this store. The help was very nice.read more

I purchased a 98" TCL QM7K Open-Box Excellent TV that was listed as available. After spending…read morenearly two hours on the phone and speaking with eight different representatives, I was ultimately told the TV was never actually in inventory. Because it was an open-box item, Best Buy declined to honor the purchase price on a new unit or offer a comparable replacement. The employees I spoke with were consistently kind, professional, and genuinely wanted to help. My frustration is not with them. They seemed limited by the systems and policies they had to work within. The process itself was incredibly frustrating. I received conflicting information from multiple representatives, was told my surround sound system and wall mount couldn't be canceled, yet I was able to submit a cancellation request myself through the app. I was also directed to replacement inventory that turned out to be located in Iowa and Minnesota rather than anywhere near me. Inventory mistakes happen. What left a bad impression was the lack of a practical solution after the purchase had already been completed. From a customer perspective, it felt like I was being pushed away from the deal I had legitimately purchased and toward paying significantly more for the same TV. I was prepared to spend several thousand dollars at Best Buy, but after this experience I chose to take my business elsewhere. The employees deserved better tools to help customers, and customers deserve a smoother process when something goes wrong.

Ahhhh, what a horror show of a store/business/dungeon! It smells like cat piss when you go inside…read moreand looks like a hoarders house. Anyway, maybe the customer service is better? Nope! Old guy behind the counter wont even get up to acknowledge you and is condescending in his demeanor. Just save your gas/patience/time and go somewhere else there really isnt anything good about this place. ps, I came here about 1 1/2 years ago but same tired old place. Why do I do this to myself!

Local computer recyclers. Local source of cheap parts and repairs…read more Goodwill takes technotrash for free and RE-PC Tukwila has a bigger selection of parts. Both have more regular hours than OlyGeek. Olygeek wins for convenience, skill, and mission. Check them out and think of them at donation time. They are right around the corner from the Bread Peddler.

They couldn't fix our laptop. Sometimes that is just the case. What is great about this place is…read morethey were honest about it, made a good recommendation to just replace, and only charged us the minimum. Nice to find an honest shop.

These guys built my dream gaming pc. These guys know their stuff and do excellent work. Robert and…read moreLandon really know how to put together a beautiful pc. Kevin is so knowledgeable and knows how to help people with what is needed and want. Been going here for years and will continue to go here with computer needs.

Guess what. I took my computer to a person that knows what they are doing. Was able to get my…read moreLenovo running by simple repairs and no need for a new battery. Not sure what this company actually did, but all I needed was my power jack port fixed....

Brought in my hp all in one desktop the other day. I didn't know any of the passwords or emails…read morelinked to it. It wouldn't reset because of security reasons. So basically it was a very expensive paperweight. I took it to the geek squad and was told it would be at least a week to reset. I dropped it off at computer citi, had it back the same day completely reset!!!! It works perfectly! I was hesitant to bring it to them, based on the poor reviews. Glad I tried them! I would definitely recommend!