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    Batteries Plus

    3.8 (101 reviews)
    Open 9:00 am - 5:00 pm

    Services - Batteries Plus

    Device support or repair

    Laptop body repair

    Laptop support

    4 More Services

    Mobile phone body repair

    Mobile phone support

    Tablet body repair

    Tablet support

    Batteries Plus Photos

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    That's the manager. The one who's behind that counter.
    Gloria C.

    Came in to have our company phone fixed as instructed by the Samsung customer service. Let me give you a little background of what's wrong with the Samsung Galaxy S22+. We bought this phone for our coworker and she now no longer with the company. Before she left the company, she forgot to factory reset the phone. So, when we got it back, we factory reset it but it still required the PIN to unlock the screen or the email account that used to associate with the phone. So, we called T-Mobile and they couldn't do nothing and direct us to Samusung. When we call Samsung, since we don't have the PIN or email account, the only option is to go the one of the authorized dealer. So, we went to Batteries Bulbs in Concord. This manager refused to give out his name. But when I was there the first time, he already has the kind of attitude like he does not want to serve us. He kept saying he needs the original purchase receipt of the Samsung Galaxy s22+. We don't have it since it's from Sept 2022. So, we went to t-mobile in Sun Valley Mall to get help. They said they can't print anything and I had to call customer service. When I call T-Mobile customer service this time, I asked them to contact Samsung just to make sure T-Mobile understand exactly what Samsung is looking for so I can give it to Batteries Plus so they can proceed. This time we went to Batteries Plus with exactly what he needs and he said no I don't want to do it. I asked for his name and he refused. This is not acceptable because we are here trying to work with you and see what you want from us in order for you to proceed but you just kept on turning it down. Very rude and bad customer service.

    Inside the store view
    Slava C.

    Great, fast and professional service with full selection of car batteries in stock. In place, quality replacement with the right advice. Store fixes phone batteries and replaces screen as well for the relatively descent price. Thank you, Ryan. Will be back for more heigh quality service.

    Do not buy these.

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    Photo of Chris C.
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    9 years ago

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    9 years ago

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    6 years ago

    These guys were awesome and super helpful! Came in to replace a car battery and they were just the best! Highly recommend.

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    7 years ago

    Had my car battery replaced here. Inexpensive install, no waiting, friendly installer and open on the weekend- nice!

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    Photo of Greg S.
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    9 years ago

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    7 years ago

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    9 years ago

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    5 years ago

    excellent service.... I needed a replacement battery for my deWalt tools... they had and now tools work perfectly..... Thank you!

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    8 years ago

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    10 years ago

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    8 years ago

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    10 years ago

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    Photo of Ann F.
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    10 years ago

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    9 years ago

    Business owner information

    Photo of Frank M.

    Frank M.

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    10 years ago

    Great prices on batteries. The out of shape battery attendant was very winded when delivering my batteries, but otherwise great store.

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    11 years ago

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    Photo of Matt S.
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    9 years ago

    Thanks for the expert help finding the right charger for our ebike battery. Great to have a place to go where people KNOW the product.

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    8 years ago

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    9 years ago

    Business owner information

    Photo of Frank M.

    Frank M.

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    10 years ago

    I took my iPhone there to have the charging port replaced. They replaced it in less than an hour. Great customer service.

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    10 years ago

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    Page 3 of 3

    Ask the Community - Batteries Plus

    Review Highlights - Batteries Plus

    however, once when he put the car battery in my car would not stop honking!

    Mentioned in 7 reviews

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