The level of service that I received was excellent from start to finish. I made a same day appointment on a Sunday in the late afternoon and was called as a reminder of what to expect, greeted when I arrived even in a busy store (which is not common these days), and each step was communicated with me. There were two employees there that handled each customer with the same care and sense of urgency. I appreciate that level of service. I went in for a phone screen and left with a repaired phone, an extra key fob for my car, wind shield wipers (they installed) and batteries. read more

Superior professional services and wonderful products. All types of batteries, including car batteries. All types of bulbs and cell phone service. read more

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Hello all, I want to share a disappointing experience I recently had at Batteries +Bulbs while helping my 94-year-old father replace the battery in his Timex watch. My father has a battery plan with the store, and we've always appreciated the convenience it offers. Early this morning, my dad noticed his watch was no longer keeping the correct time, so we suspected the battery needed replacement. Upon entering the store, we were greeted nicely, but things quickly took a negative turn. Another employee, Evin, took the watch after I explained the problem. After a couple of minutes, he returned and told us nothing was wrong since the watch was ticking and displaying the correct time. I clarified that my father had corrected the time himself earlier that morning, and we asked if he could check the battery strength. Evin took the watch away again and returned without any explanation. I had to specifically ask him what the issue was, at which point he finally confirmed the battery was indeed weak. Throughout this entire interaction, his demeanor was curt and unfriendly--far from the level of service one would expect, especially when assisting a senior. When my father tried to provide his identifying information, Evin interrupted abruptly and told my dad he had to sign into the computer, delivering his instructions in a rude manner. I understand that technology can be frustrating, but there is certainly a kinder way to communicate, especially with elderly customers. While we are still satisfied with the watch battery program itself, this experience left us feeling disrespected. Customer service truly matters, and today it fell far short of our expectations. I hope management takes this feedback seriously and emphasizes the importance of patience and courtesy when assisting all customers--especially those who may need a little extra help. Thank you for reading. read more

1/25/26 My concussion and I were in a panic. My hand bumped the adaptor to an all-info-clock my concussion relies on to stay current and IO had snapped off the plug-in/adaptor. We could barely read the info on the adaptor, tried online, and found out it was an outdated/out of the country item. Then a lightbulb went off in my head...Batteries Plus on Fletcher!! They have rescued us before. I went straight there. Evin and Daniel were quite busy, but doing a great job working with each customer. Evin freed up, looked at the clock and the snapped adaptor, went straight to what I needed, handed it to me, and the cost was less than I was prepared for. I came right home and reset it....CB (Concussion Brain, her name, lol) was so thrilled that she had her clock back since both of us are "short on recall." You guys ROCK on satisfying your customers. read more

My most recent visit I had a great experience. I had called ahead to make sure they had the battery to replace the battery in my work UPS battery backup system that had died. They did, and they quoted a priced that seemed reasonable, so I stopped by on my way home. The two men working here were friendly, efficient, and most of all, quick. They had my battery swapped out in no time, and I love that they also checked to make sure it was really working before sending me on my way. While they were working on it, they also told me all the other services they provided, which was very useful information. They also told me about a deal they were having to replace windshield wipers for $20, and how could I refuse? That too was completed quickly and effortlessly. When work was done, one of the men carried my clunky backup to my car, which was above and beyond, I thought. They sent a mail the next day, asking "how likely am I to recommend Batteries Plus". I gave them a 7, because even though prices were reasonable during my visit, as a rule I think their prices run high. The next day I received a phone call at work, asking if I could possible change my rating since everything went well, and honestly, this I did NOT love - thus 4 stars instead of 5. read more

Looking for a battery for my wrist watch from Brazil. CVS no, Walgreens no, Battery plus had what I needed, installed it & set the time .superb customer service. read more

This is my local batteries plus. Our family uses them regularly for all sorts of things... not just batteries. They stock laptop plugs that our family seems to regularly leave behind on vacation. Lol. They always have what we need in Batteries for everything. They are priced fair and the staff is professional and very helpful. The store is always organized. If they don't have what you need in stock they will order it for you. read more

I bought two 6 ft. Lightning charging cords, from Batteries Plus, total came to alm $ 60.00. 3 months later one of the overpriced charging cords failed, shocking my wife and burning into two pieces. No type of warranty, no concern about failure of the cord. Just you had if for 3.5 months. Not our problem. I could have gotten better service at Wallyworld for $40. read more

thanks for your excellent service!! repaired my phone beautifully!! It looks brand new! Super job !

I have used them for a range of battery needs. However, this is the first time for an auto battery (Duracell battery). The battery I bought was installed in my car with only 5000 miles on it. It failed after only a few months wouldn't take or hold a charge. They tested it overnight and determined what I said, the battery was defective. Went back and they gave me a replacement battery. It just produce a ticking, but not enough power to start. Brought it back. The counter person said it couldn't be their batteries that were bad, it must be my car's electrical system. Mind you, new car. I got frustrated with them after 4 trips to their store with no resolution and went to another store and bought a Die Hard battery. It started the car immediately with no difficulty. Their auto batteries are of poor quality. Go to an auto parts store for your car battery needs. Not to mention the unhelpful attitude of their store personnel. read more

This store has saved me twice. Today I forgot my laptop charger at the office. This store had a replacement charger for $25. I drove over and got it right when they opened at 8 am. The 2nd time they had a rare motorcycle battery in stock. The guys are always super helpful and friendly. read more

Unless it's a car battery or flashlight they don't have it!! They are a really limited store

I simply needed a new battery and now I'm dealing with a nightmare. During the battery replacement They severed the wire to my iPhone and I had to wait 24 hours for that to be repaired. After that my iPhone started turning itself off and rebooting when ever it wanted to. And now I'm waiting for an appointment with Apple to have it fixed. What a pain in the ass they have created for me. Do not! I repeat! Do not let them touch your phone. They have no idea what they are doing. I asked the employee how does the wire get severed and he just said "it happens". Terrible. read more

I knew the battery for my Samsung S5 would be super pricey here. I just knew, but hey gotta make sure the hubby sees it to believe it. $42.99. Price on Amazon is like 2 for $15.99 with a warranty too. So what is the moral of the story: Compare prices! Okay, that is my story, & I am sticking to it. Dude working didnt even know what a Samsung S5 phone was. He must be from Hudson, FL. Oh Wait, that is Nick, I'm sorry. read more

I was looking for golfcart batteries. I was looking online I came across an assortment at Batteries plus. While at different ones a ad came across my screen offering 10% off for ordering online and pickup at store. I signed up. Upon trying to purchase online. That offer as well as others was declined at checkout. VERY DECEPTIVE ADVERTISING. WON'T EVER BUY ANYTHING FROM BATTERIES PLUS. read more

So I was given a DSLR camera and the only thing I needed to get was a battery. I wasn't sure where to get one or how much it was going to be. I figured I was looking at about $50+ then I remembered about Batteries Plus. It was during the week about 20 mins before they closed. I called up and a guy answered I told him the camera I had and that I needed a battery. He was extremely helpful. I told him I was right around the corner and I was coming by. I got there with about 10 mins to spare before they closed. I walked about spending less than $50 and had a battery and a charger. great service and great prices. read more

Kyle was AMAZING! Super nice and attentive and answered all questions my mom had. He helped replaced the battery in my watch and was just over all phenomenal and friendly. Will legitimately be coming back and doing more business! read more

Great phone repairs!! I got a great price and they had my phone back to me in under an hour!!

I always feel horrible walking into this place, an believe me, if I didn't need a battery right away, I WOULD NEVER GO THERE... So I need 2 different batteries... Last night I researched them online. $4.00 including shipping for one, $2.33 for the other one - $6.33 total. Same batteries at Batteries Plus this morning - $17.84. And they didn't even kiss me. I feel violated. But they had me by the cajones... Buyer beware. read more

They have helpful employees who can enthusiastically guide you in finding the appropriate autoparts. Not only that, they also have almost any car related stuff you'll ever need in stock. I came in to get my broken car key/fob fixed and they were really helpful and answered any questions I had. (Replacing car key/fob is their specialty) they do a great job with car battery services too--so I've heard. Lastly y'all should come here because it's affordable. I paid little bit over $110 to replace my car remote control fob & other places' quotes were skyrocketing $450... they'll help you get things running if you're unsure about how parts work. read more

Went in asking about a problem another location caused and the wormer worth long hair was rude and said he wouldn't do anything to help me.

Great customer service, very professional and personable. If you need your screen fixed come here!

As I approached the doors the salesman was holding the door open for an elderly lady with a walker wishing her a Happy Thanksgiving... I knew this was the man to talk to. Gavin pulled up the list of batteries for my car and helped me pick the one I wanted. Then in under a minute had the battery out at my car ready to install which he did expertly, cleaning the terminals better than I would have had I done it myself! He also plugged in some magic power pack so my radio station settings didn't evaporate when the battery was disconnected! Great job. Thanks Gavin! read more

I got ripped off on a lawn mower battery. Took in my old one to be tested, as my mower wouldn't start. The guy said "it's only charging at 12.5%." He said I could leave it overnight to be charged for $12, but if it didn't charge, I'd still need a new one. I bought a new battery, and installed it. Mower still wouldn't start. Mechanic looked at mower, and checked new battery -- which was charging at 12.5%! There was nothing wrong with my old battery, and it was fully charged, yet Dave proceeded to sell me a new one for $53, pretending that the 12.5% was low. He also said batteries in FL only last for 2 - 3 years. Mine was 2 years old, but fine. Do your homework before going to this place. read more

I have used batteries and bulbs for years recently I needed a repair on the charging port of my cell phone I went to a closer store and they quoted me $75 went back to batteries and bulbs and Kyle fix the problem at no charge. These folks are great read more

how exactly would you have a record of the rear glass repair for the work you did for me..this is not my real name....and yes you fixed it and it voided the warranty. avoid getting samsung phone repair work here read more

I showed up last minute (7:20 they close at 8) needing an emergency screen repair for my silly wife's iPhone 6. There was an extremely knowledgeable sales associate named Gavin who greeted me at the door. I had scheduled online and it said they only had the black replacement (the phone was white) I was willing to settle but my man Gavin went out of his way to check in the back and found a white replacement! I apologized for making him rush or stay late to get it done and he said no worries I'll have it done in 20 minutes making it 7:45. THIS GUY DID IT IN 18 minutes! I kid you not he handed me the phone at 7:43 working like the new! I was in disbelief and had to peek in the back to make sure there wasn't an Asian man with tiny hands that he was taking the credit from. Not another soul in the store to assist with my repair. MY MAN GAVIN DID THE ENTIRE REPAIR IN 18 MINUTES LIKE A F$&KIN BOSS! The store was very well maintained as well. Thank you batteries +! read more

Had a dead house battery in my Winnebago and needed a replacement just before closing. They had it and even helped me change it in their parking lot. Saved a day of our vacation. read more

I needed to replace the battery in my keyless fob and figured I'd save a trip to the dealership. They replaced it for a reasonable price and offered free lifetime replacement for an added fee. I took them up on it. The battery they put in lasted LESS than 4 month! It just ran out. I went back & they replaced it (per the lifetime replacement), but won't guarantee it dies in another 4 months! Really?!? The original dealership battery lasts years & their replacement lasts 4 month. They obviously use low grade or used batteries & sell them as new. read more

Replaced my Iphone 5 screen but since then my battery last less than half the time since they replaced the screen. Apple replaced my iphone battery and I would get a full days use. I cracked the screen Batteries Plus Bulbs replaced it and ever since the battery wont last until noon. I got a screen minus a new battery at Batteries Plus. Dont go! read more

I was stupid enough to drop my iPhone 6+ on the edge of a glass coffee table late Sunday evening, and after searching for someone who could replace the broken glass on the iPhone, found these guys. I called and the gentleman told me that while they could not do the repair that night as there was no technician working, but that I could bring the phone in at 8:00 AM this morning and it would be fixed in a couple hours. I didn't get there till about 8:30, and the young man working there had my busted up iPhone fixed "good as new" in about 30 minutes. They charged me $129.00 to do the repair, and I couldn't be happier. I can't recommend these guys highly enough for glass replacement on the iPhone. Well Done Guys! read more

This place was a nice, positive surprise for me. My daughter needed to have her dead iPod fixed for school this upcoming fall. It went dead after she had dropped it in water and I knew it would probably be virtually impossible to fix it. Alan, the employee who worked with my daughter & I, tried putting in a new battery, then he tried to fix it with an Apple ios program. Then after that did not fix the issue (the water had destroyed all of the components of my daughter's iPod), he didn't even charge me for the opened battery that he had to solder on and then back off my daughter's iPod, he did not charge me for the iPod new battery he took out of its container to try and fix it. All of the employees were courteous, knowledgeable, professional and friendly. Plus, they have awesome flashlights, batteries, etc. in their store that are so reasonably priced. I highly recommend this store for any ios or Android repairs, plus hurricane battery/lighting supplies as well. read more