I've had to make 3 trips to this location to get my battery replaced under warranty. They took 6…read morehours to test the old battery, gave someone else my battery by mistake, then had me pickup the wrong battery. What a cluster F of an operation. Quick update - they finally had the replacement battery and after another trip into the store got it and took it home only to find out it was also dead... don't shop here.

I was trying to get a new key fob for my 2012 Prius. They didn't have the correct model on hand so…read morethey had to order one. No big deal, they said only 3-5 days to get it in. A week later I call asking where it was, they said actually it would be 2 weeks and they forgot to call to tell me. 3 weeks in I give them a call and they tell me oh actually it is in now and we forgot to call you again. I go in to get this done and am told to wait 40 minutes in store. I settle in, and am told that actually they can't help me because their new system actually doesn't work with my car. Complete waste of time and energy. I will not be back.

I'd like to preface this review that I've only been here for "quick needs," such as lightbulbs,…read morewasher fluid, etc. The staff here are friendly enough, and they definitely made my shopping as painless as possible. They have a seemingly overwhelming amount of options if you're not familiar with what you need. This particular visit, I was shown exactly where I needed to find a particular lightbulb, and was given guidance as to what might work best for me before I even asked. A+ for sure! I'm definitely going to continue shopping here. Keep up the good work, O'Reilley!

Today I had the best customer service anywhere since Covid destroyed are economy and customer…read moreservice. Manager Pedro and clerk Cris at the Villa Park location went above and beyond there normal employment and experience to assist me with all my questions and needs. Would recommend them to corporate for outstanding assets to the company and customers. Peter

The battery on my mower died, so I made the trip here to get a new one. The person who helped me…read morewas Jonathan. He found the battery I needed and I bought it. Knowing that my sump backup battery needed replacement, I got to talk with Jonathan about what I needed, and he showed me what would work for me. I came back the next day with the sump battery to do the core exchange for the new one. Jonathan came out to my car to get the old battery and carry it in for me. He also carried out the new battery to my car. In case you've never lifted a sump backup battery, let me tell you they are super heavy, not like a car battery. I appreciated his effort and his customer service to go 5 stars.

had a new battery put in last fall. today, my mechanic told me that whoever installed the battery…read morefailed to use whatever it is to hold the battery in place. he also said that a shifting battery can cause lots of problems. no bueno, batteries plus

I took the train this winter and did not run my car, parked on the street, nearly enough. Sure…read moreenough, the battery died, and I was fearing the dreaded street-sweep ticket. In one call yesterday, they offered to meet me at my car parked in the neighborhood that same afternoon. Cory (sp?) was direct and honest about wait times and services costs. He troubleshooted with me to ensure a new battery was needed, and not just a jump. Communication about wait times was superb, along w/ cost & payment options. The work was done street-side, and very efficiently. Car started up perfectly fine!

Picked up the phone and serviced day of on a Sunday afternoon. We will continue to use Cory and his…read moreservice moving forward

I have been dealing with battery service corporation for close to 18 years and I find them to be…read morewonderful in every way. I have never received better customer service from any company. I am a fairly small customer and they treat me like I am gold. Their battery prices are extremely competitive they go out of their way in every way to accommodate my needs to answer questions to provide batteries expeditiously and trouble shoot any of their products if there's any kind of problem and even drop off or pick them up after hours if I need special consideration. . They return phone calls and go out of their way to make sure I'm happy. I think they are a family run company I'm not sure but they sure take great care of me in every way. Thank you battery service.

This place is top shelf. OEM batteries delivered to your house with removal of old battery. All…read morethat at far far below any other prices out there. If you call early enough in the day you will have the new battery the same day. I can't say enough good things, from the lady I ordered from to the guy who dropped it off, totally the best!!!

On 3/14/25, I went to the O'Reilly Auto Parts, Glendale Hts, IL location to have my "check engine"…read morewarning light scanned. Julian assisted me and he couldn't have been nicer and more informative! He saved me quite a few $$$ and for that I'm very grateful. Thank you, Julian! I will be a repeat customer!

My battery was past its time and we were sitting in the car--freezing--trying to decide what to do…read more I went to several auto shops and no one could tell me what the problem was. Aden looked out for us and told me I needed a new battery. Since it was a last minute expense, I wasn't entirely prepared to spend $200+ on a new battery. Aden was extremely helpful and made sure that I did not leave without a new battery. He kept saying, "I really want to help you out." He gave me the deal of a lifetime and saved my car. Thank you, Aden, you deserve a raise!