Took phone here to be repaired. Cracked screen. They repaired it but put smaller than screen screen…read moreprotector on it, which is weird. Worked for a few days then just quits. Nothing. Still under warranty so brought it back and they say nothing they can do. Phone is done!! Then lock screen comes on looking like it's a new phone to set up. Tried accessing my account and phone goes black again. They don't know anything about phone repair and at this point I question if phone was hacked. Do not take your phone here!!!! And when phone was brought back in to correct problem employee said 30 mins. Then told us it'd be at least 4 hours!! Don't trust them!!!

If the battery is in stock, the transaction process is seamless. However, if it is not in stock,…read morethat's where the challenges begin. I needed specific batteries, and the first employee assured me that the manufacturer had hundreds available (even showing me on the computer). I was told they would arrive within two business days and that I would receive a call with an update. Two days passed and no call. From there, I was given three different ETAs by two separate employees over the course of a little more than three weeks, only to never receive the batteries at all. At that point, I decided to go with another company.

Sal was great! I needed a new battery and once he put the battery in my car needed a crazy reset…read morefor the audio to work. Sal stayed with it and figured it out. I really appreciate all his help today

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Not cheap, but fast and on a Sunday, I'll pay for the convenience. Thank you for being fast and…read moreeven on a Sunday afternoon.

They are a fake and a fraud.. sold me a bogus tire which became flat within 12 hours. When I called…read moreto get help was berated and told that I ran over another nail less than 12 hours after it being fixed.. even went to another tire place prior who verified that it was not caused by nail but bad tred

Lie lie lie you took advantage of a 70 yo person that had just gotten out the hospital and…read morediagnosed with a terminal disease on that very day. I was upset and tearful, my family also there in tears. Your technician took my money, several thousand, gave me a hug and told me god would take care of things and everything would work out. He left my home and ran out of gas up the road and called me to help him to go get gas. All the time this conniving socialopath and you were stealing my savings without a care in the world or remorse. I called you later when your employee didn't return to fix the car as promised. The both of you came up with some story as to how me the customer was wrong and how you both were justified in keeping my money. Truely cruel and unbearable how scammers like you both operate. Well organized for sure then you threatened to sue me if I told others what happened. I heard the school teacher he went to after me he ripped her off worse than me. I was completely sucked in by your employee that you sent to my home representing your company to fix my car. After I was scammed out my savings there was no money left to repair the car. The Prius had to be junked thanks to both of you. In regards to an appointment, I obviously kept my appointment because your technician arrived at the appointed time to my home. Huh, really a great place to do business

Their employee, Hector Rodriguez, is a scam artist. He tells customers of the Hybrid Battery…read moreExperts that he's been experienced 14 years and he can replace the bad cells and fix the battery for half the price - $700.00. He's a rip off and the business knows that. Hector came to Jacksonville with a truck full of parts he took from other cars and replaced my control module without even knowing if it was bad. That was an additional $200 that he included in the price. Within a week, the error lights were back on. Although he promised to fix it, there was always an excuse - he was either in New Jersey or Puerto Rico or as he puts it - life happens. He has yet to make good on his work or his promise. I am in the process of filing in small claims court, especially now that I see how many other people have been ripped off by Hector and this company.