Hands-down, the best place to buy appliances. I had the most professional and courteous service…read morefrom Barb and Kaiden. Both very knowledgeable, respectful, and helpful. Barb assisted me in getting a rebate for my new washer and dryer and lined up delivery for the very next day. The gentlemen delivered the appliances, professionally and without a hitch This kind of service is hard to beat!!! I won't buy appliances anywhere else in the entire Lakes region except for Neilsens. Really appreciate the thank you gift also. Thank you for making this new home purchase and easy transition for me. Angela Frietze.

GREAT Service! Easy scheduling an appointment that fit our…read moreschedule. Arrived when they said they would and great service. Knowledgeably, and solved our problem for much less than anticipated. Hard to ask for anything more! Strongly recommend them!

Let me start by saying they are closed on Sundays. No worries, I searched their website for a…read morewasher and dryer, sent a message thru their chat and finished up my purchase over the phone. Super friendly and helpful service. Great communication. Quick delivery and installation. Thanks!!

Shawn and Samuel delivered a lift chair and took away an old lift chair very heavy, and did an…read moreexcellent job. Both men very pleasant, and courteous. They explained the working of the new chair and my wife and I were very please with their professionalism. Thank You, March 2026

I write this with regret as we always try to support a local business over the big box companies…read more After a week of interaction I would avoid this company. Lot of good talk but that's all. We scheduled their service guy well in advance but got no notice until the last minute when he was at the wrong address and upset. We stopped at their location in Newberg and gave them photo of the washer info 5 days prior. The service tech (Wendell) showed up with preconceived idea of what was wrong despite even the error code on the machine. Did little to no investigation except saying the machine was over 5 years old, we needed to "junk" it, and to go their shop and buy a new Speed Queen. Totally torched any other product including our Maytag (which they sell). He did no investigative work and walked out. My step son looked on the internet and found the exact problem...unplug and let it re-set. Its now been 2 days since and numerous loads (after a week without a washer) with it working fine. Wendy (the Owner) called my wife today and admitted that their service guy "lacks communication skills". We also have a email from their sales person saying the same thing. It appeared to us he only wanted a show up fee and to sell us a new machine. And they marked us as "out of the area" on the service call even though we are only 2 miles from their business. I hate putting down a local business but I'd avoid this company even if it means going to the big box companies.

From start to finish the installation went well. I knew it was going to be a beast. (Re &re wall…read moreoven) Scott & Jeff handled it well and everything worked and looked great when they were done. Quote was very reasonable. I'm hanging on to their card for future work.

The service was spot on and the repair to the dishwasher was done quickly. Couldn't give 5 stars…read morebecause the gentleman was a bit too rude for my husband and I. We need another appliance repair and my hesitation is because he was so unpleasant. But then, we didn't ask for a friend, just a good repair man.

Amazingly prompt and responsive. Quick service and reasonable pricing. Highly recommended!read more

The parts department was great, had what we needed and answered a lot of our questions.read more

Terrible customer service, very rude people to deal with. Would never go back. Order your…read moreappliances from Home Depot or Lowe's they deliver most. And a lot cheaper.

Well my stuff came and Terry at Sears was very helpful. I still had to pay for delivery. Remember…read morethe days when you spent a small fortune and delivery was included. Still Terry was very nice. I will raise this to a three star. It would have been a five star but this pushed my anxiety through the roof.

Issue still not resolved. Owner not responsive to my concerns. Paid 900 dollars for a dishwasher…read morethat doesn't work and I cant get it fixed or my money back . Spent hours and hours of my time on this and stil no solution. Owner feels his time is valuable and this is my problem. I dont think a business should operate if it can not provide the service it is supoosed to offer.

Everything I buy is top Quality. Service is excellent and…read morethe price is good. Will be back

Looking for a closet bar, some shelf brackets and white boards…read more Found nothing, when I finally found a store worker was told all was out of stock. While this was going on, at least 6 employees were gathered with balloons, flowers apparently celebrating someone's birthday as the intercom begged for customer assistance in aisle 17. An absolute joke, I'm heading to Jerrys

Time to replace the old worn out chest freezer. After 3 failed stops, I landed here at Kelly's…read moreAppliances. I wish I had just come here first as they had the right size model that I wanted at the price point I was looking for. Most importantly to me is that they had it in stock right now! No fumbling around with delivery schedules, just get it in my truck and let me get it home. Now it's in place and functioning beautifully! The store is a lot larger than I had anticipated and stocked with a huge variety of appliances, like everything any home would need. Walking in I was greeted and offered help immediately. No wasted time here as the staff are very friendly and helpful and walked me right to the unit I was looking for. This was such an easy and pleasant experience that I will come here first next time.

Nice selection. We purchased a washer and had a very smooth time through the process. Set up a…read moredelivery quickly and that end of it was seamless. We're all looking for price/service/selection and Kelly's delivered on all counts. Recommend